Hagen's Automotive

Hagen's Automotive Reviews

Excellent rating
     
4.6 | 92 reviews
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Hagen's Automotive
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4.6

| 92 total

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C.W. Hall
C.W. Hall 2025.02.07
     
Great Shop! I have been using them for years for all my automotive repairs. They have done many repairs over the years for me, from simple oil changes to a new motor in my work truck. Just yesterday I got an alignment done. As always they are friendly and got the job done in a timely manner. Thank you Stephen and Randy For a job well done. My Jeep drove home perfect.
Reply from Hagen's Automotive 2025.02.10
Appreciate the kind words Mr. Hall, happy we were able to accommodate.
Rene B
Rene B 2024.07.26
     
They are AWESOME and very professional! They will tell you exactly what is wrong with your vehicle without charging high end prices like everyone else. They have been my go to since I’ve found out about them!
jacob combs
jacob combs 2024.07.23
     
I had a stuck on oil drain plug courtesy of another mechanic. Luckily, I contacted Joseph and they were confident they could remove it without replacing the oil pan. The got it removed so quickly and we’re very nice and down to earth people. Can’t say enough good things for working with me so I didn’t have to pay an arm and a leg for replacing the pan.
Reply from Hagen's Automotive 2024.07.23
Anytime! that's what we're here for! We specialize in customer satisfaction!
Texas Rigid
Texas Rigid 2024.06.23
     
This is a family owned, family operated business. They are good people and their techs are very knowledgeable. They work on my diesel pick up trucks all the time.
John Cole
John Cole 2024.06.01
     
They are knowledgeable and honest, I would definitely recommend.
Evelyn Robb
Evelyn Robb 2024.05.09
     
Thank you Steve . Great service. A nice clean shop . Very knowledgeable and honest . I would definitely recommend them .
Monica Goldvarg
Monica Goldvarg 2024.05.09
     
Amazing service. The whole crew is very friendly from start to finish! Definitely recommend Hagen’s to anyone!
Nicholas Bagwell
Nicholas Bagwell 2024.03.11
     
Hagens automotive has been my go to for a while now, and they always knock it out the park. Fast turnaround times, fair prices, and excellent technicians make the experience superb. Joey in the office always makes sure that we are well taken care of, and Randy the master mechanic at the shop is able to find, diagnose, and repair anything that you can throw at him. I highly recommend them all the way around!
CAmmed Chevy92
CAmmed Chevy92 2024.01.23
     
Had my truck built by him a few years back I had to help him finish putting it back together lol fast forward to now all the parts I paid for he never put in I pulled the motor apart myself last week and he left all the stock parts besides the cam and the dod delete kit. I figured out what he did since he was building his LS at the time he put all the parts I bought onto his truck. Dudes a joke So if u like throwing your money away this is the guy to go to. I’m gonna see about a lawsuit bc I paid a stupid amount of money for him to get it done.
karla koop
karla koop 2023.12.18
     
I don't trust my 1956 @Willys PU to anyone else!
Brandy Taylor
Brandy Taylor 2023.12.13
     
Very professional customer service. These guys are the best. They have worked on several of my vehicles and all of them runs great Honda, Mitsubishi Genesis, Nissan you name it they will get the job done
Clifton Davis
Clifton Davis 2023.11.28
     
I've always gotten very dependable service here, they will talk to you about options, and they don't try to upsell you stuff you don't need.
Williams Family
Williams Family 2023.08.28
     
Won't take my vehicle anywhere else! They really care about their customers!
Unique Branch
Unique Branch 2023.03.31
     
Hagen’s auto knows what they are doing. They fixed my car in Less than a day and recognized problems I didn’t realize my car had. I would recommend this place to everyone. Thank you all so much
Stuart Arnold
Stuart Arnold 2023.03.14
     
Hagen’s Auto is a mom and pop shop. From walking in the front door, to dropping off, to paying and picking up they make you feel comfortable, and as if you are part of the family. My brake job was well over due and didn’t cost me anywhere what I was expecting. They walked me through everything, explaining what I needed, what I should expect and how I could keep my car up and running with out needing costly repairs in the future. Top notch service and care. I’ll be back again.
Joseph Gonzalez
Joseph Gonzalez 2023.02.27
     
Horrible experience, took my suburu to them years ago to have the turbo replaced, they destroyed the car, and pulled the motor out. in an act of desperation because I knew the car would never run again when I offered to sell it to them for 1800 bucks which is what I owed they, bought the car, it sat parked out side the shop for about a year, most likely never ran again. This whole ordeal was night mare, glad to see they shut down. Like it made my day to see them gone. RIP Suburu.
Tyler Jacobs
Tyler Jacobs 2022.12.22
     
The owner is great and highly knowledgeable. I’ll certainly be bringing my business back in the future.
G Allen
G Allen 2022.12.19
     
These people will charge you full price for diagnostic. Then upsell you on everything else without actually fixing the problem you told them in the first place. Then when you confront them on it they act as if the same problem magically appeared while it was there being fixed. Communication with Steve, is near impossible because he refuses to maintain any form of eye contact and He will accuse you of being belligerent If you tell him, he is wrong. They are incompetent over priced and incapable of diagnosing. I would never advise anyone to go to this place! They put all my old parts back on after breaking the seals, and it sounds worse than when I brought it in the first time.They have wasted so much of my time! They have also betrayed my trust after being a customer of theirs for a long time. they are simply unprofessional and untrustworthy! maybe this is why Steve carries a gun on him while he’s actually working on cars. Lol I’m glad they gave me my money back.

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