Grand Union

Grand Union Reviews

Excellent rating
5.0
20 reviews Verified
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Reviews (20)
Horizon eBikes
Horizon eBikes
2024.01.01
Reply from Grand Union 2024.01.01
Thank you for the 5 star review
Gary
Gary
2023.09.07
5* Tim is very professional and knowledgeable within his fields of work I have had the pleasure in dealing with Tim through a very complex mortgage application to which I have been trying to sort out for 18 years, In that time I have dealt with many companys who have tried and failed to get a mortgage offer Then I came across Tim and I dealt with him , from day one he new exactly where he was going with this and what needed to be done to get it sorted and he did just that where many others failed I have now got a mortgage offer thanks to Tims hard work, and me and my family can now put 18 years of worry behind us and move on Thanks To Tim Good person thank you Gary
Reply from Grand Union 2023.02.28
Thank you for your amazing review Gary 😄 Yes, your case was particularly tricky but there must be a solution for you, and I am glad that I found it and you are now on the way to purchasing the home that you have already been living in for years and will continue to enjoy living in. I am so glad that I could help you 😄😄
Lianne Carr
Lianne Carr
2023.07.31
Tim is a great guy who took his time explaining everything to me in a manner I could easily understand. Highly recommend this service.
Reply from Grand Union 2024.01.01
Thanks for the great review Lianne, it was a pleasure to find a suitable mortgage for you
Rick Kozarits
Rick Kozarits
2023.06.06
Can’t recommend Active Mortgage Advisers enough,their knowledge in the industry has been priceless .after being turned down by the bank Tim pulled out all the stops to get the mortgage needed .money well spent , worth every penny . Rick kozarits
Reply from Grand Union 2023.06.06
Thank you Rick for the fabulous review. You are an ideal client being quick to respond and sending me what is required in a timely manner. We found a solution for you and I will be looking forward to working with you again in the future.
Michelle Hadley
Michelle Hadley
2023.05.27
Tim has been amazing in helping us get our first mortgage. It’s been a long journey of saving and getting our credit history better, we still had some bad sections to our history but Tim still managed to get us a pretty decent mortgage. He has been contactable at all times, keeping us up to date with what is going on, our purchase is with the solicitor at the moment but he is still there if we have any questions. We shall be using Tim again when it’s time to remortgage. Thank you, we highly recommend him to anyone trying to get a mortgage.
Reply from Grand Union 2023.05.29
Thank you for your lovely review Michelle. As a first time buyer who hadn’t been through the process before you were very efficient and returned the required documents back to me in a very timely manner. It won’t be long now before you move in and I hope you make some very happy memories in your first home. 😃
lizzie Rees
lizzie Rees
2023.03.31
I would recommend Tim to anyone. He got us a great deal for our mortgage in a difficult climate. He then helped me with my life insurance which took a few months as I have complicated medical history. He didn’t give up and eventually got me a great deal. Plus he is lovely to deal with!
Reply from Grand Union 2023.04.01
Thank you for your kind words Lizzie. It’s has been a little long this process, but I am glad we got there in the end. 😄
Wesley Shuttes
Wesley Shuttes
2023.03.13
Tim has been extremely efficient and persistent in helping me find the right product. His communication is excellent. I worked with at least 5 other brokers and banks who were unable to assist me with my remortgages. Tim was the only one that could help even though it was a very complicated application due to my circumstances. Being a UK resident and living abroad makes it very difficult to find a product however Tim managed where all others failed. Thank you for your hard work and honesty Tim.
Reply from Grand Union 2023.03.15
Thank you for your review Wesley. It’s been a pleasure working with you on this.
Danny Wetherall
Danny Wetherall
2023.01.20
Tim has been fantastic in both finding us a remortgaging offer and some insurance cover as well. From day one Tim kept us up to date every step of the way and advised us on different options whenever we needed them. I would highly recommend him should you need any mortgage advice.
Reply from Grand Union 2023.02.28
Thank you Danny. It was a pleasure to arrange your remortgage for you and I wish you all the best and hope to hear from you in the near future.
Ceri Thomas
Ceri Thomas
2022.12.13
Tim was very personable & kept in touch at all points of the mortgage process. Would highly recommend 👍🏻
Reply from Grand Union 2022.12.13
Thank you for your kind words Ceri. It was a pleasure to help you out and arrange your mortgage for you. Please do not hesitate to contact me again in the future 😀
Julie Brazill
Julie Brazill
2022.12.06
Tim assisted us in finding a suitable mortgage that fitted our needs. As we were effectively doing a house swap I expected it to be a long drawn out process, I was pleasantly surprised. The application process with Tim was easy and straightforward. He is easy to talk to and really listened to the information provided. I would most definitely recommend. Thank you Tim for the great customer service.
Reply from Grand Union 2022.12.06
Thank you Julie. Only if it was as straightforward as just swapping houses. The mortgage side was simply enough with using the difference from the property value and the mortgage required as a gifted deposit. The same legal process still had to be followed unfortunately. At least the home that your parents built is still within the family and you will be able to enjoy many more happy memories in the home. 😀🏡
Jo-Anna Berry
Jo-Anna Berry
2022.11.30
Fantastic service from Tim from start to finish. Thank you so much for working so hard and getting a mortgage approved for myself and Mark and for also helping me to get my solicitors to actually complete it...crikey they were hard work but you persevered and chased them just as much as I did. Thank you again.
Reply from Grand Union 2022.11.30
It was my pleasure Jo, it’s all part of the service and we now know not to use those solicitors again! You know where I am if I can be of any help in the future.
Lindsay Thompson
Lindsay Thompson
2022.11.27
Tim has been very helpful, from sourcing me the best mortgage deal and guiding me through the process. Unfortunately, due to unforeseen circumstances my house sale fell through, but I would have no hesitation in using Tim's expertise to find me another mortgage offer, in the future.
Reply from Grand Union 2022.11.27
Thank you Lindsay. I know you had doubts that I could get you a mortgage after you visited a high street bank and they only could offer you a much lower than what you needed. After a little persistence, you came on board and found you a great deal with the mortgage amount that you required. It will be a pleasure to help you again in the near future. 😀
William Hughes
William Hughes
2022.11.25
As a senior citizen, I was concerned that I would not be able to secure a mortgage. Tim was brilliant from day one and helped us secure a suitable mortgage. I would definitely recommend Tim.
Reply from Grand Union 2022.11.25
Thank you William! Nothing wrong with being a senior citizen, it was just the matter of finding the lender who’s criteria you fitted and accepted the new build warranty that the builder used. Good luck with your move and I hope you have many a happy years in your new property 😄😄😄
Lucy Reynolds
Lucy Reynolds
2022.11.24
Can’t recommend Tim enough. He found me a mortgage when I didn’t think it was possible! His communication has been amazing throughout the process and has answered any queries I’ve had promptly and efficiently!
Reply from Grand Union 2022.11.24
Thank you Lucy! I believe I was your mortgage advisor and also your agony aunt when you nearly lost the property. We held in there, made some adjustments and the end is near for you now. If you need any assistance in the future, you know where I am.
Jonathan Haworth (Jono)
Jonathan Haworth (Jono)
2022.11.24
As a returning expat, Tim was able to secure us a mortgage where most other advisors couldn't. Very professional with superb communication throughout the process. Will certainly use Tim again and wouldn't hesitate recommending his services.
Reply from Grand Union 2022.11.24
Thank you Jonathan. Arranging a remortgage on your BTL property was a little challenging to start with as you virtually had no credit footprint, but we got there in the end and I will look forward to helping you secure your mortgage on your forever home with your young family. Take care, and we’ll catch up for a 🍺 or 🍻 soon.
Paul Johnson
Paul Johnson
2022.11.24
First class service from the moment Tim was onboard, nothing was to much trouble and kept me up to date with everything.
Reply from Grand Union 2022.11.24
Thank you Paul. Arranging a further advance on your residential mortgage to use as a deposit on a regulated BTL is a good move. The further advance went smoothly and it won’t be too long now till you complete on the BTL. Please do not hesitate to reach out if I can be of any further assistance.
Gemma Marshall-Moore
Gemma Marshall-Moore
2022.11.17
Tim helped me get a remortgage on my rental property. I was keen to get things done quickly and easily with the current market and he kept me assured every step of the way and found me a great deal. I have two very young children and Tim was very flexible with me, helping me with queries at all times :)
Reply from Grand Union 2022.11.18
Thank you Gemma. You had doubts if you would be allowed to remortgage, and I hope I put you at ease and you don’t need to think about it for a few more years. As a bonus we even reduced your term!
Ash Duncker
Ash Duncker
2022.11.15
Dealing with Tim was delightful, very easy and very professional. Excellent communication and information given was well detailed and explained. Highly recommended for anyone seeking to buy a property.
Reply from Grand Union 2022.11.16
At last, we got there in the end. This was a struggle from the outset for you and being let down by a previous broker who recommended a lender whom's criteria you did not fit. Glad its sorted for you and you will both be enjoying your new home.
Sharp Swim&fit
Sharp Swim&fit
2022.11.15
Great service from Tim. Very helpful highly recommended
Reply from Grand Union 2022.11.16
Thank you for the review. It was a pleasure sorting your remortgage out for you and at least you no longer need to worry about the rising interest rates.
Lucy Chapman
Lucy Chapman
2022.11.15
Tim was really helpful and made my remortgaging process very easy. He was very thorough, answered any questions I had promptly and explained everything very well! Thank you again!
Reply from Grand Union 2022.11.15
Thank you Lucy. It was a pleasure to do this for you and to put you at ease throughout the process. I know you stayed with your existing lender, but your appointment with them was over a months wait. We had it all sorted within the week! Thanks again Lucy 😀😀