Go to joy Iceland Reviews

Dylan Nelson 2024.07.24

     

Tour guide was excellent! Really put in effort to make sure we saw them. First night was cancelled due to weather but we were booked straight on for the next night and boy was it worth it we luckily seen them from the first 30/40 mins into the tour and for another hour ! Proper photos taken by the guide which you can download next day from there facebook page! Would recommend anyone to go with this guide was brilliant!

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Reply from Go to joy Iceland 2024.08.15

Dear Dylan Nelson,

Thank you for sharing your fantastic experience with us! We're thrilled to hear that your persistence paid off and you were able to witness the Northern Lights. It's great to know that our guide went above and beyond to ensure you had the best chance to see them, even with the initial cancellation due to weather.

We’re glad you appreciated the effort our guide put in, not just in finding the lights but also in capturing those special moments with professional photos. Your recommendation means a lot to us!

If you ever return to Iceland, we would love to have you join us for another adventure.

Warm regards,
The Team at Enjoy Iceland Tours

karinee259 2024.03.31

     

Verified

Perfect night w/great pictures Just got back from our northern lights tour. It was amazing! We got a great view and beautiful pictures of the lights very quickly even though the forecast wasn’t good. Maggi was the perfect tour guide! We can’t say enough great things about him. He helped everyone see the lights and get the best possible pictures. Highly recommend Maggi and this tour. We enjoyed it immensely and made great memories that we’ll never forget. Ps might want to learn about your camera settings before you go on the tour to get the best pictures.

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Kerry D 2024.03.25

     

Verified

Jaw-Dropping Beauty Wow! That's all I can say. Not only did our guide Magnus ("call me Maggi") strike out in a different direction than most of the other guides that night, but he took us to not one, but two, locations where we saw the Lights. The second stop provided us with a breathtaking dome-like light show from horizon to horizon. The small van was warm and just the right size. I will never forget that night!

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Carys93 2024.03.14

     

Verified

Great company, Maggie is a credit! 100% recommend! The second time I have used this company, Maggie (Magnus) was our driver/tour guide. I had him run my tour 6 years ago. He is a credit to the company! Friendly, knowledgeable & goes out of his way to help you find and take pictures of the northern lights. He even dropped us off closer to our apartment as we were the last people on the bus, which was an absolute life saver at 2am! Would 100% recommend this company and if you are lucky enough you will get Maggie and his 10 years of expertise! :)

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Grant Cox 2024.03.09

     

Just awesome! Guide was fantastic. Very knowledgeable.went out of his way to make sure we were on the trip after we went to the wrong bus stop. Bucket list item ticket. Likely to do again some time. Experience of a lifetime.

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Reply from Go to joy Iceland 2024.04.17

Dear Grant Cox,

Thank you for your fantastic review! We're thrilled to hear that you had an awesome experience on our tour and that our guide made it memorable for you. Ensuring our guests have a seamless journey is our priority, and we're glad our guide went out of his way to ensure you didn't miss out despite the initial confusion with the bus stop.

It's wonderful to know that ticking off a bucket list item was made even more special with us. We'd be honored to have you join us again in the future for another memorable adventure.

Thank you for choosing us for this experience of a lifetime!

Warm regards,
The Team at Enjoy Iceland Tours.

Sonia R 2024.03.09

     

Verified

Truly amazing Amazing views and pictures. More than we had hoped for and we probably drove for 15-20 minutes total, leaving plenty of time for pictures and the overall experience. Experienced driver and great photographer for good price.

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Marlene M 2024.03.06

     

Verified

An Experience Into the Hills of Iceland The tour operator was friendly and courteous. We started out at about 10pm. He tried many different spots but was unsuccessful. However, it was still a good experience. We got blankets, pastry and hot chocolate. Tour operator offered to take us another time if we wanted to try again.

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y xx 2024.02.28

     

You can tell the truth, if you cancel my order because it is full and sincerely apologize, I will accept it and arrange another itinerary. But you can't cancel the trip for no reason, and there is only one email 2 hours in advance. I have already arrived and have been waiting for you for a long time! ! ! It’s simply a scam. You did a very poor job and tarnished Iceland’s tourism image! ! ! And your tour is not cheap. Compared with the most economical price, it is nearly 100 euros. There is no staff to call? Give me an explanation!

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Reply from Go to joy Iceland 2024.04.17

Dear 徐雯颖,

We made every effort to notify you promptly, including sending an email at 18:00, three hours prior to the tour's scheduled start time. Despite our proactive approach and the issuance of a full refund, we understand your frustration.

Please know that we take our customers' concerns seriously and strive to provide the best service possible. Unfortunately, certain factors, such as adverse weather conditions, are beyond our control.

Once again, we apologize for any inconvenience this situation may have caused. If there is anything further we can assist you with or if you have any additional questions, please feel free to contact us.

Warm regards,
The Team at Enjoy Iceland Tours.

Roving12327587838 2024.02.28

     

Verified

Great Experience Very good customer care. Driver found us in a long line of people at the bus stop, who or was very clean and new. Driver name was Marcus/ Mike or very similar, very entertaining, and knowledgeable. We founds the lights at a few locations. Highly recommended

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Amy B 2024.02.26

     

Verified

Amazing northern lights! Easy pick up at the bus stop. Magi our guide even rang someone who was missing and went out of his way to collect them before we started our trip. He was knowledgeable and after 4 and a half hours, with no lights he started to drive us back, still looking out for them. Before we knew it there they were right in front of us. We all piled off the bus quickly and got some great shots. It really was a memorable experience. It was a brilliant tour.

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Richard Hobbs 2024.02.23

     

We booked an additional Northern Lights tour through our hotel the Centrum as our first tour whilst very good hadt achieved the end result of seeing the Lights. Our guide Maggie was fantastic being very knowledgeable and clearly having a desire to make the experience memorable to us all. My wife has terminal cancer this was one of her bucket list things to do but she is limited in what she can and cannot do Maggie was superb in making her feel comfortable and part of the overall experience. He offered a photo service we didn't feel as if we had to have the photos even though we did. We highly recommend the tour through Go to joy Iceland. Thank you for making this a very special night.

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Reply from Go to joy Iceland 2024.04.17

Dear Richard Hobbs,

Thank you for sharing your heartfelt experience with us. We're deeply touched to hear that our Northern Lights tour with Maggie became such a special and memorable night for you and your wife, especially considering her circumstances. Maggie's dedication to making everyone feel comfortable and ensuring a memorable experience speaks volumes about his character and professionalism.

We're grateful for your recommendation and for allowing us to be part of such a meaningful moment on your wife's bucket list. If there's anything more we can do to enhance your experiences in the future, please don't hesitate to reach out.

Warm regards,
The Team at Enjoy Iceland Tours.

richardmphobbs 2024.02.23

     

Verified

Fantastic Northern Lights experience We booked an additional Northern Lights tour through our hotel the Centrum as our first tour whilst very good hadt achieved the end result of seeing the Lights. Our guide Maggie was fantastic being very knowledgeable and clearly having a desire to make the experience memorable to us all. My wife has terminal cancer this was one of her bucket list things to do but she is limited in what she can and cannot do Maggie was superb in making her feel comfortable and part of the overall experience. He offered a photo service we didn't feel as if we had to have the photos even though we did. We highly recommend the tour through Go to joy Iceland. Thank you for making this a very special night.

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marina george 2024.02.07

     

Great northern lights tour! Shout out to Maggi who was fab!

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Reply from Go to joy Iceland 2024.04.17

Dear Marina George,

Thank you for your feedback! We're delighted to hear that you had a great Northern Lights tour and that Maggi was fabulous as your guide. We appreciate you taking the time to share your experience with us.

If your future travels bring you back for more adventures, we'd be honored to welcome you again.

Warm regards,
The Team at Enjoy Iceland Tours.

mg7994 2024.02.07

     

Verified

Shout out to Maggi our awesome guide! Our tour guide Maggi really tried hard to make sure we saw the lights and in the end we did. He went above and beyond driving for nearly 2 hours out of the city to see them in thick snow and -14 degree weather! He also came round to everyone’s phones to ensure we were able to capture them. Doesn’t matter which tour company you choose to see the northern lights it depends mostly on the weather and conditions. However if you go with these guys they will look after you and try their very best!

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Livia C 2024.02.05

     

Verified

Good, but..... Guide was very friendly and he clearly knew a lot about the northern lights. We got to see a little bit at the beginning of the tour and we went back to the hotel. I thought we were going to stay all night chasing the aurora boreal, I would like to see more of it! Bit disappointed that it was cut short.

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Mehran A 2023.12.29

     

Verified

Awesome stay at Ramada Murree I also come next time Am and my friends very Happy ☺️ Ramada Murree good brand house keeping is very good 😊. The parking of this hotel is also good .The hotel is very big and it's covers a lot of distance The service is also good I appreciate to all the staff of Ramada Murree especially thanks Mr zafeer Owais furqan and shoaib

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Shachi B 2023.12.16

     

Verified

Amazing , beautiful Northern lights ! We even got training from Magi on how to best capture the beautiful images ! We did get to see the Northern lights ! So many tour providers had cancelled due to poor weather conditions ! But our optimism and that of our tour driver and guide Magnus (Magi) made it all possible !. He plod on in treacherous weather conditions , so we were able to experience the beautiful Aurora and an Icelandic snow storm all in one ! Thank you Magi ! We couldn’t have seen the Northern lights without you !

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Pamela 2023.12.16

     

Verified

Einfach perfekt Es war einfach spitze! Der Fahrer war extrem bemüht und fachkundig, er hat bis zum Schluss für uns nach Nordlichtern gesucht! Hatten - trotz schlechter wetterbedingungen - 3x eine Sichtung!

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GED MCCABE 2023.11.23

     

A totally reliable and honest tour operator. Resolved an issue we had personally. Would highly recommend.

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Reply from Go to joy Iceland 2024.04.17

Dear Ged McCabe,

Thank you for your kind words! We're thrilled to hear that you found us to be reliable and honest, and we're glad that we could resolve any issues you encountered personally. Your recommendation means a lot to us.

If you ever need assistance or decide to embark on more adventures in the future, we'd be honored to welcome you back.

Warm regards,
The Team at Enjoy Iceland Tours.

Dylan c 2023.11.13

     

Verified

Great experience Fantastic company and amazing guide! Maggi knew everything about the northern lights and you could see how passionate he was towards them! Very recommended

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