Steve Woods was extremely helpful in navigating the process of reconstructing our condo following the repair of a leak from a copper pipe. He was involved in assessing the drywall as well as the surrounding structures in the area of the leak. After the plumber repaired the leak, Steve went to work drying out any residual moisture. He was very attentive and made sure that the moisture content was absolutely in the acceptable range before the contractor began the reconstructive process. His approach and work was very professional.
The leak extended down into the unit below us and he also dealt with that homeowner in a professional manner.
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While watching Sunday Night Football, we noticed water on the floor from a broken pipe in the master bathroom. We called the plumber who referred Wet Out Restoration to clean up the water damage. What a relief to have professionals come in and take care of the matter. Would highly recommend the team at Wet Out Restoration.
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Reply from Wet Out Restoration
2021.09.07
I'm sorry for the experience you had, however we have never completed any work for a Toni Wiley. Also we only complete the mold remediation, we do not complete any reconstruction in the homes we work in it's the responsibility of the insured to hire someone to complete the reconstruction of their home. Again sorry for your experience as we aim to provide great customer service to our customers.
We were fortunate enough to have Steve as our representative and inspector. What a professional. Has the “people person” ability to ease your fears and help solve the problem. What had the potential to be a disaster turned into Steve assuring and assisting us fix the problem at hand. Thank you Wet Out for sending a true professional to us. I would definitely recommend them.
Steve and his crew went above and beyond what I ever expected. I called on a Sunday evening and they were at my home within an hour to start drying up some water leakage I was having. After the initial visit Steve or someone from his crew were in constant contact and were polite and helpful and explained everything along the way. I would recommend this company to EVERYone. Thanks guys!!!!!! Lori Scheible
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We had a great experience with the guys that came out to do the work on my mom’s house. John B and John C was excellent. They worked hard and was diligent in the work they were completing. John C was professional and courteous. John B and John C are great assets to your company. We can’t say how much we appreciated John B for his professionalism and patience. He is such a hard worker and he is a great representation of your company. We would gladly recommend your services to everyone.
So glad I called Wet Out!! Nathaniel arrived on time. He made what seemed like to me an overwhelming situation, and immediately put my mind at ease with his knowledge and professionalism. I knew then I was in great hands. I highly recommend this company. Also, I am Realtor, and I will be suggesting them to any future clients who might need their services. Thanks Nate!!
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