I started working at my family's small auto repair business, The Auto Center of El Cajon, six years ago after college. From a business perspective, I started learning how to gain and retain customers through exceptional service, maintaining a good reputation, advertising, and word of mouth. I cannot overstate the transformative impact Google has had on our family business. Their suite of tools and services has been instrumental in propelling our business forward, driving growth, and establishing a strong online presence.
Google Ads has been a game-changer for us, allowing us to reach a broader audience and target customers specifically interested in our services. In 2018, a young man named Raul Leon walked through our doors, saying he worked for Google. I remember his name because I still have his emails. I will never forget the feeling or memory of him walking through our lobby and saying Google was trying to work with small businesses like ours. The program was called Local Services. In 2018, after some conversations with the team at Google, to which I was still in disbelief that I was emailing anyone at Google, but surely I was because they would respond, and the next thing I knew, our business was being displayed to El Cajon and the greater San Diego area. This impact opened my eyes to how to manage and run a business online, establish a valuable reputation with customers, and completely changed our business. For that, I truly want to express from the bottom of my heart thanks to the local team at San Diego Google, and the greater company of Google. Thank you, and I truly love you.
As a family-owned auto repair business in El Cajon, we are thrilled to share how Google's review system and local services have been instrumental in propelling our success and growth in the community. Google My Business has been a lifeline for our local visibility. We can easily manage our business listing, ensuring accurate information reaches potential customers searching for local services. The ability to showcase our services and customer reviews has boosted our credibility and driven traffic to our physical store.
Speaking of customer reviews, Google Reviews have been a crucial aspect of building trust with potential customers. Positive reviews from satisfied customers have acted as a testament to the quality of our offerings, encouraging others to choose our business with confidence.
Google's commitment to innovation and accessibility has made a significant difference for our small business.
In conclusion, Google has been an indispensable partner on our journey of growth and success. Their innovative solutions, data-driven insights, and commitment to ethical practices have made a profound difference in empowering our small business. We are grateful for their support. We are immensely grateful to Google for providing us with the tools and resources that have allowed us to thrive as a family-run business. We wholeheartedly recommend Google's review system and local services to other small businesses looking to make a meaningful impact in their communities.
Thank you, Google, for being a driving force in the success of our small business and for enabling us to reach new horizons!"
The Auto Center of El Cajon Family