Good Feet Store Albany Reviews

Good Feet Store Albany Reviews

4.3

Good - based on 233 reviews

goodfeetstorealbany.com
is verified by Trustindex

We guarantee all reviews are 100% real.
What's Trustindex?
%title%

%offer%

Reviews (233)
Wendy Braunstein
Wendy Braunstein
2023-10-16
Joe Schrom was very helpful, knowledgable & friendly..I was very happy with my visit..praying this helps me🙏🏻
Reply from Good Feet Store Albany 2024-01-16
Wendy, thank you for your 5-star review! We hope you are enjoying your new Good Feet supports!
Benjamin Bayly
Benjamin Bayly
2023-10-10
Excellent service and very knowledgeable. The inserts are wonderful and have alleviated most of my back discomfort. Everyone should have these inserts for their shoes.
Reply from Good Feet Store Albany 2023-10-16
Benjamin, we are happy to hear you received excellent service, and that your pain has subsided! Thank you for visiting our Albany store, and enjoy your Good Feet supports!
Tony Ciccarone (3tone Digital)
Tony Ciccarone (3tone Digital)
2023-09-05
John was helpful and informative, hopefully this investment helps my wife’s issues - will update this in a year
Reply from Good Feet Store Albany 2023-09-05
Tony, thank you for visiting with John in our Albany store! We are so happy you and your wife took this step in your wellness journey. Please make sure she is wearing them as instructed, and feel free to reach out to John at the store with any questions. We look forward to your update! Thank you
James Gregory
James Gregory
2023-08-25
Helpful and knowledgeable
Reply from Good Feet Store Albany 2023-08-28
James, we're so glad you had a great experience in our Albany store! Please reach out if you have any questions, otherwise please continue to enjoy your Good Feet arch supports!
Joe From Saratoga Springs
Joe From Saratoga Springs
2023-07-21
Allie was wonderful and very informative. I’m still going through the introduction phase (first week of supports) but so far so good!
Reply from Good Feet Store Albany 2023-07-24
Joe, thank you for the 5-star review! It was Allie's pleasure to assist you on your wellness journey! Please continue to wear your supports as instructed, and reach out to Allie at the Albany store if you have any questions! Thank you again, and enjoy your pain-free days!
Kristine Kretzschmar
Kristine Kretzschmar
2023-06-06
Reply from Good Feet Store Albany 2023-06-08
Kristine, thank you for your positive review and we hope you had a great experience with our staff in the Albany store!
Ann Jackson
Ann Jackson
2023-05-09
I knew going in that I needed significant assistance with my feet. The services provided was fast, (especially since I was a walk-in), friendly, professional and thorough
Reply from Good Feet Store Albany 2023-05-15
Ann, we're so happy that you came to see us, and that we were able to help you with your issues! Please continue to enjoy your new supports, and feel free to reach out to the store with any questions!
Maggie Lawler
Maggie Lawler
2023-05-04
The sales team there has no qualifications to diagnose any foot issues. They fit you with standard inserts no different than any other store but then ask you to pay $1550 for inserts. The price is outrageous considering you can see a podiatrist (an actual doctor compared to these sales associates) for over $1000 less and even without insurance
Reply from Good Feet Store Albany 2023-05-09
Maggie, it’s unfortunate that you feel the price for your comfort and overall wellbeing was too high! Our Arch Support Specialist Allie worked with you for upwards of two hours, fitting you with the perfect set of supports for your feet. You seemed to love the product, and your husband and son were encouraging you to make the purchase. Unfortunately, you decided to pass, even when we offer a number of payment options to make sure everyone has the opportunity to buy. Our store and specialists have helped thousands of people in the Albany area over the past 20 years. Maggie, we invite you to come back and take another look at our product!
Jake Moran
Jake Moran
2023-04-30
Reply from Good Feet Store Albany 2023-05-01
Jake, thank you for your 5-star review! We hope you had a great experience at the Good Feet Store!
Devyn Moldt
Devyn Moldt
2023-04-17
Allie was exceptional and I felt welcome the minute I walked in the door. I can’t wait to see what the future brings with my inserts.
Reply from Good Feet Store Albany 2023-04-18
Devyn, thank you for your review! We know you'll have success with your new arch support system. Please continue to wear as instructed, and feel free to contact Allie at the store if you have any questions. Thank you for visiting Good Feet in Albany!
Muhammad Ali
Muhammad Ali
2023-04-15
VERY BAD CUSTOMER SERVICE!! Some young guy at the front desk NEEDS MORE TRAINING AS TO HOW TO GREET CUSTOMERS. My wife and her sister were trying to get information and all he said first is do you have an appointment no hello or anything. Then my wife proceeded to ask about it. And he pointed to the brochures that were sitting in front of him. And then he said if you have any questions just take the card and call. No have a nice day or anything. MAYEBE HE JUST DIDN’T WANT TO BE THERE!!!! SHE WILL NEVER COME HERE AGAIN
Reply from Good Feet Store Albany 2023-04-21
Hello, and please allow us to apologize for the lack service you seem to have received! We want every customer who comes into a Good Feet Store to feel welcomed and have their questions answered. Every customer should have the process explained to them, and the options available for each individual's issues. If you and your wife are willing to give us another chance to service you, we invite you to contact our Albany store manager, Joe at the Albany store 518-458-2724. We would love the opportunity to answer your questions and have you come in for a free fitting. Thank you!
Denise Douglas
Denise Douglas
2023-03-26
Very good service and products
Reply from Good Feet Store Albany 2023-03-27
Denise, we appreciate your 5-star review and hope you are feeling great!
Barry Douglas
Barry Douglas
2023-03-26
Very good service and products
Reply from Good Feet Store Albany 2023-03-27
Barry, we appreciate your review and hope you are feeling great with your new arch supports!
Paul Rickard
Paul Rickard
2023-03-12
Wonderful experience! Allie was extremely knowledgeable, professional and personable!!
Reply from Good Feet Store Albany 2023-03-13
Paul, thank you for visiting our Albany store and for meeting with Allie! Please continue to enjoy your new arch supports from the Good Feet Store!
googal70
googal70
2023-03-12
I just visited the store yesterday and purchased a 3 set system of orthotics. So far so good but at the time of purchase it was not clearly explained that these are not refundable nor do I possess a physical copy of their warranty. These inserts are extremely expensive and I truly hope they work.
Reply from Good Feet Store Albany 2023-03-13
Thank you for the review, and we hope you continue to see progress with your new supports! We're glad you made the investment in yourself, and please reach out to the store if you need further assistance!
Patricia Kennedy Barney
Patricia Kennedy Barney
2023-03-08
Reply from Good Feet Store Albany 2023-03-09
Patricia, thank you for your review and we hope you had a great experience in our store!
Judith McLean
Judith McLean
2023-03-04
I have feet issues ever since I was a child. I was always told as I age it would become more of a problem for me, which was so true. I have been to many podiatrists and I have even had reconstructive surgery on one foot. I have brought many types of orthotics, and still found that I was still in much pain. I even had one foot that my ankle was so swollen that I could not see my ankle, because I could feel myself walking on the inside of my foot and great toe. I also didn’t realize that I was wearing the wrong size shoe. It has been just a week, and already the swelling and pain has decreased so much. Allie, was so nice and took time with me to explain things to me and my daughter. I like the fact that she called to check on how I was doing. I really feel like I should have did this years ago. ☺️ I really think I will be having happy feet soon. Judith M.
Reply from Good Feet Store Albany 2023-03-06
Judith, we love to hear about your success with your Good Feet supports! So many people say "I wish I'd have done this sooner"! Please continue to enjoy your new inserts, and reach out to the store if you have any questions.
Anne Marie Emma
Anne Marie Emma
2023-02-21
The whole process was a very good experience., very professional and informative. When I got home, I immediately put the relaxation orthopedic in my slippers and couldn't believe how good my feet felt!
Reply from Good Feet Store Albany 2023-02-22
Anne Marie, we're so happy to hear that you're finding comfort with your new arch support system! Please continue to enjoy your Good Feet products, and feel free to contact the store if you need further assistance.
Billie Riley
Billie Riley
2023-02-13
Customer service is amazing, they are very knowledgeable and helpful
Reply from Good Feet Store Albany 2023-02-17
Billie, we're glad you found the customer service to be amazing; we're always striving to offer personalized service! Please reach out to the store if you have any other questions or if you need any assistance in the future! Thank you
Joe Schrom
Joe Schrom
2023-02-10
Great service and product available. Sales rep was knowledgeable and helpful