WARNING: I would NEVER use Good Accountants Again!
In 2020, I hired Good Accountants to help generate leads for my business during a tough time, right in the middle of COVID. My point of contact was Steve Mack. When I signed up, I was told that because it was after tax season, leads might be slow. I understood that. However, what I didn’t expect was to be given completely unqualified actual leads.
I received just one client who ended up paying approximately $250. The rest of the leads were people who had just started their businesses and were not in a position to move forward. As a person of color, I also noticed that every single lead I received was from someone in the same demographic. When I questioned the lack of diversity, I was told it was because I had only paid $5,000, and if I wanted access to better leads, I needed to pay another $10,000.
Months ago, I posted a review about my experience. Steve Mack personally called me, asking me to take the review down. He promised I’d receive new leads and even stated I was NO longer going to receive a refund. He kept stalling. I now realize this is a scam. If they do get leads, they’re of very low quality, and this company doesn’t have the credibility to attract serious, high-value clients.
Even now, four years later, I’m being told to "please wait." It’s heartbreaking to think I believed things would change. I now know I will never get the leads I was promised, and I certainly won’t be refunded my money. But if I can save someone else from this horrible experience, I will.
I’m a small business owner. $5,000 is a lot of money for me. To be treated this way—especially by a U.S.-based company—is beyond frustrating. They can keep the $250 they say I earned, but what about the rest of the money and the interest they’ve held onto all this time?
If you’re considering Good Accountants, please think twice. I have all the proof and no reason to lie. Feel free to contact me directly if you want to learn more about my personal experience. But trust me—do not use them if you don’t want to end up like me, OUT OF MY MONEY and NOTHING to show for it.
I highly recommend GoodAccountants. I found them on google and I didn't know what to expect. I had a lot of needs from a recent acquisition. I needed post close, software integration, bookkeeping, CFO services and tax help. Steve with good accountants guided me through the process and helped me find a great partnership with CPA, Craig Anderson.
I wanted to take a moment to thank Stephen Mack and Al Chisolm for the opportunity and referral of a huge win for my accounting firm. I engaged GoodAccountants to help find me a larger client so that I could hire employees and build my accounting firm. They have delivered. I just closed on a client that will pay me approximately $150k annually. I am extremely grateful for Stephen and Al's direction and dedication in helping me secure this client. I look forward to using them again when I am ready for my next big client acquisition.
We found Good Accountants using a simple google search. And was pleasantly surprised when Al Chisolm responded to our email for more detail. It was clear Al had researched our non-profit and as a result the call was right on target. And within a few days we had an interview with a well qualified CPA that we liked. I met with our board this week and got immediate approval and so with GA's help, we are all set for this year's audit. Well done GA! And in particular, thank you Al!
We're elated because Alvin Chisolm at GoodAccountants.com Inc. was God-sent to us! We did an online search for qualified CPA firms to conduct our annual financial audit. In "less than" 24 hours, Alvin had a referral of Robert Rojas, CPA (Rojas & Associates, CPAs), whom we conferenced with, and hired, to perform the annual audit for us.
We appreciate the responsiveness of this company, the impressive qualifications of the referral, the professionalism displayed, and audit pricing--which was an awesome value! Robert Rojas, CPA is God-sent to us, also, and we're looking forward to a long-term working relationship with both Alvin and Robert. Thank you very much for making this easy for us!!
Roslyn Phillips, CEO - ACEBSA, Los Angeles
We have been very pleased with the leads we've received from GoodAccountants. Because we are located in a very sparsely populated area we wanted to grow our practice by finding leads who would be interested in remote engagements. GoodAccountants has been an excellent source for such leads.
This service is exactly what I needed in urgent timing. My previous CPA was too busy to help me with some time sensitive tax planning due to a 1031 exchange. I wanted to find a new accounting service who would be available to me during a high pressured tax deadline season. Having an accountant is not just a business relationship, so it's important to get it right because the accountant becomes very familiar with many of our lives aspects. Finding a new one is a big deal. Stephen Mack was very easy to talk to and very quick and had great follow through in getting two meetings set up for me to interview new accountant options. It was also incredibly helpful that these accountants were located closer to me than my previous one. One concern that I had, was that I would be referred to a service that was going to need me to do the work electronically with them. That kind of service is not for me. I need a place where I can go in person and also is a phone call away to get little questions answered. I now have a new accountant team that treats me as if I'm their top client because they treat all of their clients that way. Thanks Stephen, for your platform and this great response in timing!
Signed up for their "small" program in 2014. Still waiting to get my $5,000 in clients!! Got two clients that were 1040 returns. A bunch of inquiries that never returned phone calls or emails. They tried to sell me on the "national" program for $25,000. Of course it's payable up front. I said no thanks.
This is a complete marketing scam - in the middle of tax season I receive a call from GA claiming they have a client in dire need of accounting services - ten minutes into the telephone call comes the "sales pitch" that you need to sign up and pay significant sums to get any referrals. At the monthly local accounting meeting, I brought up the subject of GA and a number of people had fallen for their marketing ploy and not one accountant could recommend this service - all claiming they joined, were told the more the paid, the better client referrals they would receive - that turned out to be a huge lie. BE WARNED - most desirable businesses and/or individuals looking for accounting services generally ask for recommendations and do not approach someone without any references.
Really happy with the response I got about looking for an accountant. I have been talking to our new accountant but haven't actually seen their team in person yet (we have many meetings planned for this month). But for the little that I have already talked to them I am pretty happy and confident we will be paying for a great team!
Thank you Rose for all your help!