I pulled in to Golf Cars of Riverside and parked in the handicap spot. As I started to limp into the office, Carl came out of the building and asked if he could help me. I got back in my car, and Carl proceeded to handle my complete transaction while I waited there. His thoughtfulness and consideration was greatly appreciated.
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Terrible customer service and extremely rude. Had three of my carts serviced from this place not even a year ago, all of which cost upwards of 6k, 2 of which now don't work. They were 2 weeks out before a diagnostic and when asked if they could put eyes on it real quick, the reply was "are you to pay me - it's not my problem!"
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They are very knowledgeable. I went in to buy front and rear shocks, and batteries for my fleet of 50 carts but instead of being sold something that may not work and taking my cash he suggested I find out what year my carts were first. Good idea. After taking his advice I went ahead and Amazoned a bunch of shocks and batteries and they worked! Honest John's man. Love it.
I am currently searching for a cart. Called them to see if they have used ones. They are bit out of my price range but the guy that answered the phone was very friendly and gave me some great advice. If I did have the money for good running cart like they carry, I would buy one from them.
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