Amazing service from Muskan downstairs in the restaurant. She was very attentive and helpful. She gave service with a smile. Thank you and see you again soon.
Thank you for your kind words, Anil. We're delighted Muskan provided attentive, smiling service and we will be sure to pass your praise along to her and the team. We look forward to welcoming you back soon.
Shockingly Bad food and service
Bad bad bad
Terrible service and drunken customers. Outlandish place. Not a good vibe and way too loud.
Date of experience: 18 January, 2026
******DO NOT VISIT*****
This has to be genuinely one of the worst Indian restaurants I have ever visited. The mixed grill was dry and just tasteless
But most shocking was the staff and the rowdy customers causing major problems and causing fights. Definitely not the vibe to be expecting when going out for what’s supposed to be a peaceful meal. Disappointing and would not recommend this place to anyone.
We are very sorry to hear about your experience and apologize for the poor food and the unacceptable behavior you encountered. This is not the standard we aim for; we are investigating the incident, addressing staff conduct, and reviewing our security and guest behavior policies to prevent this from happening again. Your feedback has been shared with our kitchen team so we can improve the mixed grill and other dishes. Please contact our manager directly so we can arrange a refund or replacement and ensure a better visit in the future.
Khaya Getaways2026.01.18
Went here recently. Drunken guests and horrible experience. Food was mediocre but expensive. Its more like a club than a restaurant. Would not recommend and will definently not be visiting again.
Thank you for your feedback — I’m very sorry your visit was so disappointing. We apologize for the disruptive, intoxicated guests and that the atmosphere felt more like a club than a restaurant, and we're sorry the food did not meet expectations given the price. We take your comments seriously and are reviewing our floor management and security procedures, noise policy, and menu pricing/quality to prevent this from happening again. We would like to make this right; please contact our manager so we can address your experience and discuss appropriate compensation.
Sanjay Sathiadas2026.01.18
Terrible restaurant with bad service and way too loud with music blaring whilst trying to eat. If you want a peaceful meal and able to talk to one another I would not suggest this place.
Thank you for your feedback. We're very sorry your experience was poor, and loud music and subpar service are unacceptable. We will address this with our team, lower the volume during dining hours to ensure a more comfortable atmosphere, and retrain staff on our service standards. We hope you'll consider giving us another chance so we can provide a peaceful, enjoyable meal.
chad rpm2026.01.17
Booked 7 days ago, only to be told at the last minute that the booking was cancelled as there was a private party, I had booked for 8 people
We’re very sorry your reservation for eight was cancelled at the last minute — that should not have happened. This is not the experience we want for our guests, and we’d like to make it right by prioritizing a rebooking, offering a complimentary item or a refund for your original booking. Please call the restaurant or message us through our business page and ask for the manager so we can resolve this immediately.
Bimla2026.01.11
We celebrated my nephews 10th birthsay birthday today.
I apologise in advance, I didnt ask the 2 young ladies who served us their names.. Both of them were impeccable, it was just the 2 of them serving downstairs, incredible mannerisms, service and overall people skills. Thank you to the both of you for taking care of us and making my nephews day special. Your politeness didnt go unnoticed.
Thank you for celebrating your nephew’s 10th birthday with us and for sharing such kind words. We’re delighted the two young ladies provided impeccable service and helped make his day special, and we will pass your compliments on to them and the team. Your recognition of their politeness means a lot to us. We hope to welcome you back soon.
Thank you for taking the time to leave a rating. We're sorry your experience didn't fully meet expectations and appreciate the feedback. We continually work to improve and welcome any details you can share by contacting our team through the contact information on our website so we can make things right.
Thank you so much for your kind review and for visiting every month! We’re thrilled you enjoy your visits and appreciate your continued support. We look forward to seeing you again soon.
worldparty uk2025.12.29
Had my mum's 80th birthday party here. Kash and the team were fantastic...professional, and service was excellent would recommend...thank you guys, Raj
Thank you, Raj! We're so glad Kash and the team could help make your mum’s 80th such a special celebration. We appreciate your kind words and recommendation. It was a pleasure to host you and your family, and we hope to welcome you back for future events.
Bharti Pankhania2025.12.29
Held a birthday party at GK Lounge. The service was outstanding from Kash and his team. The food was delicious. So many different varieties for vegetarians and catered for all tastes. The entertainment was second to none and I would definately recommend GK Loinge for parties and even a meal out.
Thank you, Bharti, for holding your birthday party with us and for the wonderful review. We're thrilled Kash and the team provided outstanding service and that you enjoyed the delicious vegetarian variety and entertainment. Your recommendation means a lot and we look forward to welcoming you again for another party or a meal soon.
Thank you, Premium Grangeweood, for the fantastic 5-star rating. We're delighted you enjoyed your experience and truly appreciate your support. We look forward to welcoming you back soon—please contact our team anytime if we can assist further.
Sophie Fernandes2025.12.15
Went for a birthday meal. Service was appalling. Arrived at 1pm, they didn't even take our main meal order until 3pm. When ordering drinks they just brushed us off saying “yes yes” and walking away without coming back with the drink, had to ask 3-4 times.arrived at 1, didn’t leave until 5… not by choice.. that’s how long they took.
We're truly sorry to hear about your experience at our restaurant. It’s unacceptable that you faced such delays and poor service during your special occasion. We appreciate your feedback as it helps us identify areas for improvement. Please know that we take this matter seriously and are addressing it with our team to ensure it doesn’t happen again. Thank you for bringing this to our attention.
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our ambience and food. We look forward to welcoming you back soon for another great experience!
Thank you for taking the time to leave feedback. We take all reviews seriously, but after checking our reservation system, walk-in logs and order records, we have not been able to find any visit matching your profile within the period mentioned.
At GK Lounge, we prepare all dishes fresh to order and our management team is always available on site to address concerns immediately. We have not received any similar reports regarding dry meat or the overall experience on the date in question.
We would genuinely like to investigate this further. Could you please contact us directly with the date and time of your visit, the dishes you ordered, and any receipt or proof of purchase? This will allow us to review CCTV, kitchen checks and service records to understand what may have happened.
We value honest feedback from all guests, including Local Guides, and we are committed to resolving genuine concerns. We hope to hear from you so we can look into this properly.
Harsh Patel2025.12.06
Brilliant! Amazing place to be, if you're a fan of india food, music and sport. This is the best place to be by miles! Give it a try and you will come back!
Thank you for your fantastic review! We're thrilled to hear that you enjoyed our Indian food, music, and sports atmosphere. Your enthusiasm is greatly appreciated, and we can't wait to welcome you back for another great experience!
Thank you for your feedback, Hemant. We appreciate hearing from our customers, as it helps us improve our services. If you have specific suggestions on how we can enhance your experience, please feel free to share. We hope to serve you better in the future.
karan kumar2025.12.02
Went on Sunday evening only 3 tables taken including ours, slow service only 1 waiter whole time there, starters were nice and hot and drinks were good. Ordered mains took 20/30 minutes to arrive, naans arrived first, food came later making naans cold, asked to reheat, waiter takes them back we waited another 10 minutes asked waiter and he said kitchen thought the naans were to be thrown, and had to make extras again…naans came back hot but curry’s were all cold, really? No manager on site another table complained when they were served meat instead of vegetarian food that they had asked for as they were vegetarian huge red flag. They also complained about slow service and when asking for a discount off the bill when food was cold and mistakes by the waiter for the naans it was sorry we can’t do that. No thanks won’t be coming back saw the food reviews but was let down by service and management (lack there of). 3 out of what 8-10 tables full, imagine all tables were full?.
Thank you for your feedback. We sincerely apologize for the slow service and the issues with your meal, as this is not the experience we aim to provide. We're addressing the concerns you raised regarding the food temperature and service to ensure this doesn't happen again. Your comments regarding management presence and order accuracy will be taken seriously as we seek to improve. We appreciate your insights and hope you may reconsider visiting us in the future.
Thank you for your positive feedback, Girish! We're glad to hear that you had a good experience with us. If there's anything specific that could enhance your experience to a five-star rating, please let us know. We appreciate your support and hope to see you again soon!
Ajay Parmar2025.11.27
Tasty food...right amount of heat....would definitely go again. Nothing not to like
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the tasty food and balance of flavors. We look forward to welcoming you back for another great experience. Your support means a lot to us!
Skyrocket Your Sales with Customer Reviews. No coding required.
Verified Company
