There food was horrible plus the meat was dry
Reply from GK Lounge
2025.12.11
Thank you for taking the time to leave feedback. We take all reviews seriously, but after checking our reservation system, walk-in logs and order records, we have not been able to find any visit matching your profile within the period mentioned.
At GK Lounge, we prepare all dishes fresh to order and our management team is always available on site to address concerns immediately. We have not received any similar reports regarding dry meat or the overall experience on the date in question.
We would genuinely like to investigate this further. Could you please contact us directly with the date and time of your visit, the dishes you ordered, and any receipt or proof of purchase? This will allow us to review CCTV, kitchen checks and service records to understand what may have happened.
We value honest feedback from all guests, including Local Guides, and we are committed to resolving genuine concerns. We hope to hear from you so we can look into this properly.
At GK Lounge, we prepare all dishes fresh to order and our management team is always available on site to address concerns immediately. We have not received any similar reports regarding dry meat or the overall experience on the date in question.
We would genuinely like to investigate this further. Could you please contact us directly with the date and time of your visit, the dishes you ordered, and any receipt or proof of purchase? This will allow us to review CCTV, kitchen checks and service records to understand what may have happened.
We value honest feedback from all guests, including Local Guides, and we are committed to resolving genuine concerns. We hope to hear from you so we can look into this properly.
Brilliant! Amazing place to be, if you're a fan of india food, music and sport. This is the best place to be by miles! Give it a try and you will come back!
Reply from GK Lounge
2025.12.06
Thank you for your fantastic review! We're thrilled to hear that you enjoyed our Indian food, music, and sports atmosphere. Your enthusiasm is greatly appreciated, and we can't wait to welcome you back for another great experience!
Reply from GK Lounge
2025.12.03
Thank you for your feedback, Hemant. We appreciate hearing from our customers, as it helps us improve our services. If you have specific suggestions on how we can enhance your experience, please feel free to share. We hope to serve you better in the future.
Went on Sunday evening only 3 tables taken including ours, slow service only 1 waiter whole time there, starters were nice and hot and drinks were good. Ordered mains took 20/30 minutes to arrive, naans arrived first, food came later making naans cold, asked to reheat, waiter takes them back we waited another 10 minutes asked waiter and he said kitchen thought the naans were to be thrown, and had to make extras again…naans came back hot but curry’s were all cold, really? No manager on site another table complained when they were served meat instead of vegetarian food that they had asked for as they were vegetarian huge red flag. They also complained about slow service and when asking for a discount off the bill when food was cold and mistakes by the waiter for the naans it was sorry we can’t do that. No thanks won’t be coming back saw the food reviews but was let down by service and management (lack there of). 3 out of what 8-10 tables full, imagine all tables were full?.
Reply from GK Lounge
2025.12.02
Thank you for your feedback. We sincerely apologize for the slow service and the issues with your meal, as this is not the experience we aim to provide. We're addressing the concerns you raised regarding the food temperature and service to ensure this doesn't happen again. Your comments regarding management presence and order accuracy will be taken seriously as we seek to improve. We appreciate your insights and hope you may reconsider visiting us in the future.
Reply from GK Lounge
2025.12.01
Thank you for your positive feedback, Girish! We're glad to hear that you had a good experience with us. If there's anything specific that could enhance your experience to a five-star rating, please let us know. We appreciate your support and hope to see you again soon!
Tasty food...right amount of heat....would definitely go again. Nothing not to like
Reply from GK Lounge
2025.11.27
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the tasty food and balance of flavors. We look forward to welcoming you back for another great experience. Your support means a lot to us!
Excellent food and service expecially from yogesh sharma. Thank you 🙏
Reply from GK Lounge
2025.11.22
Thank you for your fantastic feedback! We're thrilled to hear that you enjoyed the food and the service provided by Yogesh Sharma. Your satisfaction is our priority, and we look forward to welcoming you back soon.
One to avoid
The restaurant was closed and we were ushered around the back. The lady had no idea about parking, even though you get clamped if unauthorised. We then went upstairs and found a "restaurant", complete with a pool table, a bar and people playing cards! Not even Wetherspoons has a pool table in the restaurant! Needless to say, we left. What a shame and how disappointing.
excellent food and staff. Toilets need cleaning though
Excellent food and really friendly staff. I would recommend for a meal with family or friends or for a birthday. The only negative was filthy toilets. The mens smelt of urine and travelled through into the ground floor restaurant. Luckily we were sat upstairs. The women's - had a soaking wet toilet roll in the toilet roll holder and no other spare toilet roll. Please increase the toilet cleaning regime and it will make this venue all round excellent
Went for a dinner, first and last time I will be going there. Ordered a mix grill absolutely horrible, the lamb kebab was very dry as if its been re heated and the fish tasted as if it had left out since the night before. The lamb tasted as if it’s mutton instead, so the menu is misleading. The toilets had smelt very bad at least the place could buy some air fresheners the make the customers experiance more better. Only thing that was fresh was the onions In the mix grill. Also ordered a soft drink which was supposed to be fizzy but came as a flat drink instead. The waiter also forgot our drinks so we have to ask the waiter to bring it. Very poor customer service and it’s a definitely a place to avoid and stay clear of. Don’t waste your money on a place like this.
This is by a mile the best Indian restaurant and bar in the East London area. They serve authentic Indian food, especially the curries which are cooked to a very high standard- from taste, texture, thickness of sauces and portion sizes. Quality of meat used is always good. The menu is wide ranging, catering for a large palate. Suitable for vegetarians as well as non-veg.
The bar is lively, with a selection of live sports on show.
DJ, live bands and music on most days, especially Fridays and weekends.
Bar is also well equipped with fresh draught beers and a wide selection of spirits.
The owners are friendly, make you feel like family every time you visit.
I highly recommend GK Lounge Seven Kings.
Reply from GK Lounge
2025.08.07
Thank you, Kifaru! We’re truly honored by your amazing review and thrilled that you enjoy the food, atmosphere, and hospitality at GK Lounge. Your support means everything to us!