based off of my experience today that the woman is probably the most disrespectful person I’ve talked to over the phone. She loves to overtalk you and assume situations Im surprised that the woman even has a job the way her attitude is very sour wouldn’t recommend a person like this for customer service jobs would be better off working by herself
We went on Saturday to adopt a cat. We were told we had to put in an application which we did. She looked at it and we were told they would call our vet Monday and were under the impression we could pick up our cat Monday. Monday came and went and no one called us back so on Tuesday I called and was told the manager was busy and would call me back, never called! They did reach out to my husband and was told the cat was being fixed and we could pick him up on Wednesday. I went to get him Wednesday and they had let someone else adopt him. This was totally their fault and the admitted it. The girl in the office with the black hair should be fired. She is rude and uninterested in seeing anyone adopt a pet. It is a shame that they poor mouth for money and gripe about the pet population and yet make it so difficult for people to adopt. I would not recommend going here, you will only get your heart broken.
Where to go when you need a helping hand with your pet. From adoptions to food assistance and help with vet bills, this is THE place in Huntsville. Make sure to donate time or money if you can afford to!!!
They really do care and love for your animals. They have a program where you can get dog or cat food for a month. You can go 9 times in a 2 year period. Up to 4 animals as long as they have been fixed. They saved my animals on more than one occasion and treats.