GetSavvi Health - Affordable Medical Insurance

GetSavvi Health - Affordable Medical Insurance Reviews

Good rating
3.8
276 reviews Verified
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Reviews (276)
Cynthia Mbatha
Cynthia Mbatha
2024.04.09
Erold Shai
Erold Shai
2024.04.02
I review that because the services and premiums from GetSavvi are very affordable but i have concerns when coming to pharmacies on their network because from my home there's no pharmacy around to do a consultation, and they pay some medications while this is costly when you have to buy it yourself. And it would be very good and nice if they were covering private hospital fully not only emergencies because public ones has no good service these days. Other than that I think they are a fantastic medical insurance company.
nomthandazo Adonis
nomthandazo Adonis
2024.03.11
Reply from GetSavvi Health - Affordable Medical Insurance 2024.03.25
Good day, Nomthandazo Adonis, Thank you for sharing your positive review. At GetSavvi Health we value our members, that’s why we’re so grateful to hear that you’re pleased with our services. Kind Regards L.M
Emile Jordaan
Emile Jordaan
2024.03.10
Reply from GetSavvi Health - Affordable Medical Insurance 2022.05.19
Hi, Emile. We regret your negative experience with GetSavvi Health and would like to correct this. Kindly provide your membership number and we'll follow up as soon as possible. HM
Kea_Mmo
Kea_Mmo
2024.02.26
I personally had wo wait for a full 10 months in order to get the medical cards that i had paid for in December 2021. And i received them only because i had been calling them for more than 7 times, almost every month. They were not doing anything from their side but every month they were deducting. I didn't even know that one member of the family qualifies to get Spectacles in a year and that time i've taken their highest cover plan. So meaning what's the point of paying every month but are limited so many things??? Even medication - alot of simple meds are not covered even if it's prescription meds. I remember i had a couple of times where i had to get prescribed meds of close to R500 and R600 and they ONLY paid R100 each time! Why are you guys doing this GETSAVVI?? This is not FAIR as if we're not paying our hard earned money to guys. I should actually change to another descent medical aid cos this is not fair. I will never bother returning so hope to hear nothing from me and YES i have cancelled. This medical insurance is improper. You regret nothing don't bother responding please cos, you regret nothing
Reply from GetSavvi Health - Affordable Medical Insurance 2022.11.02
Hi, Kea. Thank you for your review. We regret that this has caused you frustration. At GetSavvi Health our aim is to always be transparent about the kind of benefits we offer our members. We provide members with all the information regarding cover before sign-up. Please note that GetSavvi Health is not a medical aid, we provide health insurance. If you’d like to speak with a consultant to discuss your benefits, please email your membership number to talktous@getsavvi.co.za and we’ll be in contact soon. HM
Kelly Martins
Kelly Martins
2024.02.07
Reply from GetSavvi Health - Affordable Medical Insurance 2024.02.15
Good day Kelly Martins We sincerely apologize for the negative experience you’ve had with GetSavvi Health. To better address your concerns, we kindly request that you send your membership number along with your query to talktous@getsavvi.co.za. We assure you that we’ll follow up on your query promptly. Kind regards L.M
Melissa Meintjes
Melissa Meintjes
2024.01.23
I have been with GetSavvi for many years, now all of a sudden they won't pay for a doctor visit due to anxiety and depression and all they can say sorry you need to pay it was still a doctors visit doesn't matter what you go for..... 😡Very upset about this
Reply from GetSavvi Health - Affordable Medical Insurance 2024.01.25
Hi, Melissa. We sincerely apologise for the negative experience you’ve had with GetSavvi Health. To better address your concerns, we kindly request that you send your membership number along with your query to talktous@getsavvi.co.za. We assure you that we’ll follow up on your query promptly. RE
Angelique De Sousa
Angelique De Sousa
2024.01.09
Have been with GetSavvi Health for a few years and have not had an issue with them all, obviously you have to do your homework first with regards to what they do and don't cover. I have recommended them to family and friends as they cover quite alot for you and your family - really impressive.
Reply from GetSavvi Health - Affordable Medical Insurance 2024.01.10
Good day Angelique Thank you for sharing your positive feedback. Here at GetSavvi Health we value our members and it makes us very happy to hear that you’re pleased with our service. Kind regards L.M
Casey Middleton
Casey Middleton
2023.12.31
Honestly way better than I expected. Claimed for the first time today when my daughter slammed her finger in the front door. We took her to the emergency room, called Get Savvy and everything was taken care of. Thank you
Reply from GetSavvi Health - Affordable Medical Insurance 2024.01.03
Good day Casey Thank you for sharing your positive feedback. At GetSavvi Health we value our members, that’s why we’re so grateful to hear that you’re pleased with our services. Regards L.M
Anita Maree
Anita Maree
2023.11.29
Dr van der Westhuizen in Klapmuts. Very professional and friendly. Will recommend them anytime.
Reply from GetSavvi Health - Affordable Medical Insurance 2023.11.30
Dear Anita, we are thrilled to hear your positive feedback about Dr. Van der Westhuizen. Thank you for recommending us! We'll continue to strive for professionalism and friendliness. RE
Cherlene Sanders
Cherlene Sanders
2023.11.16
Response from the owner 3 hours ago Good day Cherlene We regret your negative experience with GetSavvi Health and would like to correct this. Kindly inbox your membership number and we'll follow up as soon as possible. Kind Regards L.M Dear L.M. Why would I bother to inbox you, seeing that this happened twice in an emergency situation and both times we were left with huge medical bills to pay. This after more than R20 000.00 in installments were paid to you, you guys could not even attempt to make a mere R1 500 payment in an emergency situation. No Thanx, I will just proceed to cancel this scheme.
Reply from GetSavvi Health - Affordable Medical Insurance 2023.11.16
Good day Cherlene We regret your negative experience with GetSavvi Health and would like to correct this. Kindly inbox your membership number and we'll follow up as soon as possible. Kind Regards L.M
Getsavvi is the worst thing that ever happened to my life. I joined them early last year but have not accessed any of their benefits. Sometime, I think in July I went to Spec saves for eye test and I was told that my membership is deactivated, I was so suprised to hear that because I am up-to-date with my premiums. The following day I got a call from Getsavvi and I explained my situation and was promised to never experience that problem again. Now today I went back to Spec savers again and I am told the same thing "your membership is deactivated". Tell me what can one do in such a madness. I am being scamed here, that's my conclusion.

Date of experience: 15 November, 2023
Reply from GetSavvi Health - Affordable Medical Insurance 2023.11.30
Dear Mncedisi. We regret your negative experience with GetSavvi Health and would like to correct this. Kindly send your membership number along with your query to talktous@getsavvi.co.za and we'll follow up as soon as possible. RE
Angie Petersen
Angie Petersen
2023.11.14
My experience with Get Savvi Health insurance is always great, never issues. I am always satisfied with the service.
Reply from GetSavvi Health - Affordable Medical Insurance 2023.11.16
Good day Angie Thank you for sharing your positive feedback. At GetSavvi Health we value our members, that’s why we’re so grateful to hear that you’re pleased with our services. Kind Regards L.M
Roger Smith
Roger Smith
2023.11.14
Peoe at the customer service always friendly and efficient on the phone. Thanks for the great service
Reply from GetSavvi Health - Affordable Medical Insurance 2023.11.16
Good day Roger Thank you for sharing your positive feedback. At GetSavvi Health we value our members, that’s why we’re so grateful to hear that you’re pleased with our services. Kind regards L.M
Chad Van Der Rheede
Chad Van Der Rheede
2023.11.14
Would be nice to have a app to use getsavvi so that I can get my discounts I never used before.
Reply from GetSavvi Health - Affordable Medical Insurance 2023.11.16
Good day Chad Thank you for your review and providing us with your feedback. Your feedback helps us to improve our services. We have escalated your feedback to the relevant stakeholders. Please do not hesitate to contact us on 0861189202 or email us on talktous@getsavvi.co.za so that one of our customer service consultants can assist you with your discount coupons. Kind Regards L.M
C B
C B
2023.10.09
It's been great so far, almost at my 2 year mark with them and no complaints. Also a big thanks to claims consultant Thumeka for her patience with my email issues during a claims process. They are super helpful when I do run into hiccups.
Reply from GetSavvi Health - Affordable Medical Insurance 2023.10.11
Good day Thank you for sharing your positive feedback. At GetSavvi Health we value our members, that’s why we’re so grateful to hear that you’re pleased with our services and our staff. We hope you have a fantastic day. Kind Regards - L.M
Belinda Vorster
Belinda Vorster
2023.09.10
Great service
Reply from GetSavvi Health - Affordable Medical Insurance 2023.09.11
Good day Belinda Thank you for sharing your positive feedback. At GetSavvi Health we value our members, that’s why we’re so grateful to hear that you’re pleased with our services. Have a fantastic day. L.M
Mbali Sibanyoni
Mbali Sibanyoni
2023.09.07
So fàr am so happy with the service. You customer service is super, consultant very friendly.
Reply from GetSavvi Health - Affordable Medical Insurance 2022.12.23
Hi, Mbali. Thank you for sharing your positive feedback. Here at GetSavvi Health we value our members and it makes us very happy to hear that you’re pleased with our service. HM
Ulene Jacobs
Ulene Jacobs
2023.08.16
Hi, you can get more wider range of doctor's on your plans. Please speak to some of the providers that insist you need to get your own reference number before consultation takes place.
Reply from GetSavvi Health - Affordable Medical Insurance 2023.09.04
Hi, Ulene. Thank you for your suggestion. We're always looking to grown and expand our network. If you have suggestions for specific areas please send them to talktous@getsavvi.co.za along with your membership details. RE
Ziekglene Benjamin
Ziekglene Benjamin
2023.08.12
GetSavvi was the best choice I made for me and my family. The product is good and serves us well for our needs.
Reply from GetSavvi Health - Affordable Medical Insurance 2023.09.05
Good day Ziekglene Thank you for taking the time to share your positive feedback. At GetSavvi Health, we value our members. We love it when our members make full use of the many benefits available to them. Kind Regards. L.M