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Reviews ( 49 )
Orlando Dayoan
2021.12.16
Positive
Professionalism
Quality
Responsiveness
Value
Dave is the best customer service person that have ever serve me.
Reply from QuickTech
2021.12.16
Dear Orlando,
Thank you so much for your positive feedback about our technician and for taking the time to post this wonderful review. We do take pride in resolving our customer’s needs the best way we can. We are glad we were able to meet your expectations! Looking forward to serving you for many years to come!
Best regards,
QuickTech Customer Support Team
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Karen Ridge
2021.12.16
Positive
Professionalism
Quality
Responsiveness
Value
Reply from QuickTech
2021.12.16
Dear Karen,
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!. We're glad that customers like you are having a great experience at QuickTech. We look forward to serving you for many years to come!
Best regards,
QuickTech Customer Support Team
Ken Wortley
2021.12.08
bruce heyward
2021.09.30
Positive
Professionalism
Quality
Responsiveness
Value
Adam had to endure an hour with Optus Chat Line only to be redirected to a team member who fixed the problem in five minutes. He was exceptionallypatient and professional.
Reply from QuickTech
2021.02.01
Dear Bruce,
Thank you so much for your positive feedback and for taking the time to post this amazing review. We're glad that customers like you are having a great experience with our team. We take pride in our customer service and in the amazing team that makes QuickTech such a reliable and honest company. Thank you once again for sharing your experience with us. We hope to see you again soon.
Best regards,
QuickTech Customer Support Team
Colleen
2021.09.20
Positive
Quality
Responsiveness
Value
very prompt always polite
Reply from QuickTech
2021.02.01
Dear Colleen,
We would like to thank you for sharing this great review about our service! We are thrilled that you enjoyed your experience. Seeing that we got a 5-Star review is the best thing we could hope for! Your review means a lot to us. Thank you for choosing QuickTech. We look forward to serving you for many years to come!
Best regards,
QuickTech Customer Support Team
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Colleen
2021.09.20
Positive
Professionalism
Quality
Responsiveness
Value
very prompt always polite
Reply from QuickTech
2021.02.01
Dear Colleen,
We would like to thank you for sharing this great review about our service! We are thrilled that you enjoyed your experience. Seeing that we got a 5-Star review is the best thing we could hope for! Your review means a lot to us. Thank you for choosing QuickTech. We look forward to serving you for many years to come!
Best regards,
QuickTech Customer Support Team
John Dalla
2021.08.23
Extremely happy with the service provided by Technician Adam today, I have been completely satisfied with the service provided by this company, would recommend them to anyone.
Reply from QuickTech
2021.01.11
Dear John,
We are happy to see that you had a 5-Star experience at QuickTech. Thanks for your trust, we are thankful for amazing customers like you. We take pride in knowing our customers are happy with our service. Thank you once again for taking the time to share your feedback with us. We look forward to serving you for many years to come!
Best regards,
QuickTech Customer Support Team
tom hatfield
2021.05.20
absolute pro attention from a man called dave so polite and nothing was to much trouble. gee i am glad i am a customer of yours. sorry but i am wrapped in the service. tom hatfield. soooo happy.
Gwenyth Francis
2021.05.14
I have use Optus Premium home support for a few years and have always found their service courteous, informative, efficient and reliable. Recently I had concern that I had allowed a virus into my computer and requested a check. This check was prompt and very thorough and all files in my computer were checked, including the deeper internal ones. This work took four hours but it was extremely important. The professionalism and the courtesy to the consumer is excellent. It is also of value that the work is done remotely
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joy gough
2021.05.12
Thank you Regan for solving my problems.
Jenny Ilasi
2021.03.16
THANK YOU Optus premium. You people are my lifesaviours. I love your wonderful work and would recommend you to anyone!
Robyn Veivers
2021.02.16
Dave...thank you for an excellent job in installing my norton security
tom veivers
Roger Andrew Forster
2021.02.03
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Brian Olley
2021.02.02
Always call promptly and have always fixed my problem with email in particular.
Sally James
2021.02.01
bruce heyward
2021.01.30
Adam had to endure an hour with Optus Chat Line only to be redirected to a team member who fixed the problem in five minutes. He was exceptionallypatient and professional.
Colleen
2021.01.29
very prompt always polite
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Pauline Gifkins
2021.01.29
Most helpful and polite people exceptional customer service!
Gisele Guilfoyle
2021.01.22
I was connected to Adam today and he was so patient with me and so helpful. I am a bit of a dinosaur where IT is concerned and Adam had the patience of a saint. I would be lost without your help. Thank you.
Steve Knight
2021.01.20
Very prompt, courteous and efficient. Very impressed.