FlowShare Reviews

Chris T. 2024.08.26

     

Abandoned license holder. Better options out there! Overall: Abandoned. Do not care about long term users. Terrible operators of their business. Even worse support. Pros: Easy when your license works but support is awful! Cons: Zero support. License does not work when installing on a new machine. It is 2024 and they offer no device management. I sent multiple emails which they opened and viewed and ignored. They do not care about their customers. Use a better tool called folge.me

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Reply from FlowShare 2024.09.19

Hi Chris, I am sorry to hear you felt abandonned and about the friction you had when installing FlowShare on a new device. However, when you reached out, we responded to the first email within 7 hours (due to a different time zone) and to the second email within 30 minutes with a link to download the latest version and a license key that should work. We didn't hear back from you so we assumed the issue was resolved and everything worked on your end. It seems you wrote this review on the same day. Did our message with the solution get lost in limbo? I also noticed that you had unsubscribed from our communication list, which may have caused you to miss product updates. We’re more than happy to resolve this for you, as we indeed do value our long-term customers. Sincerely, Sofia

Verified Reviewer 2024.04.30

     

Excellent product, that does the job Pros: Very feature rich, however not complicated to use at all! Cons: Exporting to PDf and multiple file types

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Verified Reviewer 2023.12.08

     

Good approach, not practicable for every documentation Pros: Fast and automated screen recording. Simple operation and saving of the company CI for further use. Cons: unfortunately, the application is still prone to errors here and there. the automated screen recordings are basically a great thing, but also turn out to be cumbersome. in my case, it was a web application that had to be documented. related steps were poorly recognized or not recognized at all. It may be that flowshare is not suitable for our application or that it is more suitable for desktop applications, but I can't say. unfortunately, none of the export formats were of any use to me. i only exported the screen recordings.

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Joe M. 2023.11.02

     

Excellent Product Pros: Very easy to use and great value for money! Cons: None. This product has been incredibly user friendly and intuitive.

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William D. 2023.08.02

     

Flows als WiKi Pros: Die Möglichkeit, Flows über den online Upload sehr schnell anderen zur Verfügung zu stellen.Zusätzlich ist dieses Tool auch sehr hilfreich in Supportfällen. Eine Anleitung ist schnell erstellt und kann auch ganz einfach als PDF zum Kunden. Cons: Man ist mit den Tools zur Gestaltung und Bearbeitung der einzelnen Screenshots etwas eingeschränkt. Allerdings kann man mit den gegebenen Tools schon alles machen was es braucht. Die Einfachheit in dem Fall auch als Vorteil gewertet werden.

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Brandon K. 2023.06.26

     

FlowShare - Documentation just got a whole lot easier! Overall: Overall I would say that FlowShare is an excellent resource for documenting a number of different activities and can significantly cut down on time taken to create documentation that would normally take hours. Pros: FlowShare makes it easy to take screenshots and quick succession several different tasks, and this makes it easy for all types of documentation. I work int he edtech space and creating complex tutorials and documentation have become much easier with Flowshare. Cons: Some of the biggest issues with FlowShare is that it does not have quite all the same tools as something like snagit which is a different type of capture tool. While they are similar they are different in that taking screenshots with snagit takes significantly more time, that being said it is far easier to edit images taken in snagit then it is in FlowShare. Overall they are now both part of my workflow.

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Leon R. 2023.06.26

     

SAP Dokumentation leicht gemacht Overall: Habe FlowShare für die SAP Dokumentation verwendet und seitdem sind die Telefone stiller geworden. Pros: FlowShare hat mir Tage an Arbeit erspart. Wenn es das nicht gegeben hätte, hätte ich Screenshots gemacht und gelayoutet und dann den Text geschrieben, für etliche Schulungsdokumente. Weil ich nur Klicks machen musste und nicht noch das ganze Layout der Anleitungen, konnte ich mich auf den Text und die unterschiedlichen Benutzerarten konzentrieren und musste nicht noch groß designen und alles zu einem schlüssigen Dokument zusammenfügen. Cons: Ich hab nicht sofort das Hin- und Herschalten verstanden zwischen Aufnahmebildschirm und Export. Andererseits fand ich es auch gut, dass ich nicht überladen wurde, von irgendwelchen Anweisungen und mich, nachdem ich es verstanden habe, schnell zurechtfinden konnte.

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Martin O. 2023.06.24

     

Überzeugendes Tool mit vielen Möglichkeiten! Overall: Es sind eine Menge an individuellen Einstellungen möglich. Beim explorativen und manuellen Testen anderer Programme bieten sich hier vielfältige Möglichkeiten der Dokumentation, dem entscheidenden Feld zur Kommunikation mit Entwicklern im Scrumteam. Es könnte als angehender Softwaretester in Zukunft für mich ein unverzichtbares Tool werden, das mir eine sehr hohe Zeitersparnis offeriert. Pros: Unkomplizierte Bedienung und ausreichendes Hilfematerial. Übersichtliche und oft selbsterklärende GUI. Cons: Exportfunktionen (lokal und webbasiert) sollten noch optimiert werden.

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Roberto B. 2023.06.14

     

FlowShare Pros: Was ich gut finde ist das jeder Mausklick aufgezeichnet wird und so die Erstellung einfach von der Hand geht. Aber davon geht man ja schließlich bei so einem Programm aus. Auch der Export in verschiedene Formate ist möglich. Cons: Schön wäre es wenn der Export auch in ein Video Format erstellt werden könnte.

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Blum J. 2023.06.13

     

Einheitliche und Schnelle Dokumentation Overall: in seinen Funktionen ausgereiftes Tool, viel Zeitersparnis durch die gute Tool-Unterstützung Pros: Schnelle und einfache Handhabung, Standardisierung durch einheitliches Design, vielfältigen Exportmöglichkeiten. Cons: Wenige Integrationen - evtl. eigene Cloudplattform für Wissensmanagement wünschenswert

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Roland G. 2023.06.01

     

Dokumentationen für Computeranwendungen einfach erstellen und flexibel verteilen Overall: $4 Pros: Das Erstellen von Dokumentationen für Software-Anwendungen, allgemeine Computerbedienung oder Arbeiten im Internet ist mit FlowShare für mich einfacher und schneller als mit anderen Programmen und Techniken. Besonders schätze ich die Flexibilität bei der Wahl des Endprodukts, wie zum Beispiel eine PDF-Datei oder Seiten im HTML-Format. Cons: Es wäre angenehm, wenn ich das Programm abwechselnd am PC im Büro und am Notebook unterwegs nutzen könnte, ohne jedes Mal den Lizenzschlüssel übertragen zu müssen.

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Attila S. 2023.02.03

     

FlowShare are the best Overall: FlowShare ist eines der besten Tools um schnell, kommunikativ und einfach Arbeitsabläufe von Apps zu beschreiben. Wir nutzen Flowshare um unsere Anwendungen für unsere Kunden zu erklären. Weiter so! Pros: FlowShare ist eines der besten Tools um schnell, kommunikativ und einfach Arbeitsabläufe von Apps zu beschreiben. Wir nutzen Flowshare um unsere Anwendungen für unsere Kunden zu erklären. Weiter so! Cons: Wir kennen keine Cons von dieser wunderbarsen Anwendung

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Chris M. 2022.10.05

10

Verified

"Why did I only just find this tool?" Finally, no more manual screenshotting and typing "Click this here" and "Hit Enter" a hundred times. Just starting a recording and tweak the automatically created documentation afterwards. As as developer, and now Co-Founder and CTO of a SaaS startup, this tool has been saving me 2 hours in the first week of using it. I'll be deploying FlowShare as a default app to all our Dev's Laptops going forward, no more excuse for non-existing documentation, and no grumpy Devs, win-win! There was a default setting in the version I initially installed that was a bit confusing to me, but according to the FlowShare folks, that is already improved in the next version. Simply saving us hours of screenshotting and typing the same thing in clunky word docs or -worse- powerpoints. This tool pays for itself in less than 2 days.

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Chris M. 2022.10.04

     

Where were you all my life? Overall: As a developer with about two decades in Enterprise IT, and especially as a Startup Co-Founder/CTO, I just keep asking myself, "why have I not used this tool before, where were you all my life?". This tool finally takes the crappy/time-consuming parts of documentation and automates them, and does it really well. Pros: FlowShare eliminates the main reason developers don't like creating documentation - taking screenshot after screenshot. The fact that FlowShare creates a description of what is being done is just the icing on the cake. Cons: There was one default setting that I was not a fan of (personal preference on my part), but I spoke to the [SENSITIVE CONTENT] and they confirmed they have improved that for their next release already.

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Hernan H. 2022.07.21

     

Awesome software to create on-boarding documents! Overall: Our company is trying to get on-boarding documentations created for all forms of items our staff may encounter with their role, Flowshare has allowed us to create these documents at a faster pace with less items having to be typed, which saves a great amount of time! Pros: Easy to use, and just doing your tasks as normal. Cons: Some items registered may not be fully relative, but it is fine.

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Gary S. 2022.06.21

     

Love this tool Pros: It's been a godsend. I can move away from Google docs, and into the 21st century. Saves me 15 hours a week at my SEO agency. Cons: Sometimes the automation doesn't get the copy exactly right, but overall its great

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Moshe R. 2022.06.14

     

Time saver, easy to use tool to create SOP's Overall: Creating on-boarding documents for team members Pros: This is one of the easiest apps to record processes and to produce clear documents in no-time Cons: The app does what it is supposed to do - I am happy with it as it is

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Kim H. 2022.04.15

     

FlowShare Documentation Software Overall: FlowShare will meet my immediate needs for documenting process flow much more easily than other tools I have tried. It’s only shortcoming, if it is a shortcoming and not an actual design decision, has to do with it limited use of manually added markups which makes it less useful for documenting interfaces. After I've spent more time working with FlowShare on this first series of projects I will provide an update to this review. Pros: Not a lot of setup parameters, so easy to understand and get productive out of the gate. It is very easy to capture process flow. Editing the document is easily done. Generating the finished product is a snap to do. The output is very nicely done. Cons: FlowShare in some ways seems to be a little rough around the edges. For example the markup function could stand to be a little more refined. While there is a rectangular markup selection tool, it does not provide any ability that I can find to automatically create document references for each markup like exists in other products. The markup itself does not allow for the associated text to be repositioned away from the markup selection. The lack of flexibility in the markup function makes FlowShare a good tool for capturing process flow, but not the best tool to use to document an interface. Documentation for the product seems to be rather lacking. When reviewing documentation on their site, the version presented there does not appear to be the most recent. Additionally, while the text is English, the illustrations are not. Also, the illustrations are not very high resolution which makes them difficult to see.

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Antoine D. 2022.01.31

     

Flowshare - easy tool for online documentations Overall: I tried the free test version of flowshare for a customer project. It is very easy to take screenshots and write documentation. the html version I uploaded to the customers website so they have an online documentation. the pdf export is also working great. all in all a very good solution to write docs for your customers! Pros: Very easy to use! No technical skills required. Cons: Nothing. Did not had any problem while doing my first documentation

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Krishnan S. 2021.09.21

9

Verified

"Software Complexity is effectively resolved easy with FlowShare" FlowShare offers me excellent recommendations to match with the Standard Operating Procedure of my Application. It guides me to improve my writing codes in the utility and gives me the option to store screenshots of my design. When I find difficulties in handling the software, I approach FlowShare to clarify the product and its features. FlowShare does not have a wide variety of software documentation. Hence it's challenging to handle a new product that is not in its categorization. To attract new customers, the trial period for using FlowShare is minimal (14 days). The pricing standard offer for a single user is very high when compared to a group of users, and this will affect the startup consumers. I maintain high operability and code quality with the aid of FlowShare. It gives me an ample amount of features to pace up my productivity in delivering to my organization's clients. It is highly sophesticated and compatible with my different workspaces. In case of business software complexity, It provides me with excellent support services to rectify my software conflicts.

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