Genstar

genstarservice.com

Genstar Reviews

Excellent rating
4.9
404 reviews Verified
Genstar
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Reviews ( 396 ) 4.9

Shelley ChinQuee
Shelley ChinQuee
2024.05.30
Great service by Bill, who was able to assist by listening to my issues and scheduling a same day appointment for me, and by Andrew the tech, who was prompt, efficient and very professional!
Reply from Genstar 2024.05.30
Thank you, Shelley! We're thrilled to hear that Bill and Andrew provided excellent service. Your satisfaction is our priority!
Erica Matagrano
Erica Matagrano
2024.05.24
Was a great service call, he walked us through on how to maintain our generator during a prolonged power outage and we feel confident moving forward!
Reply from Genstar 2023.07.31
Thank you Erica! We're glad you had a great service call and feel confident about maintaining your generator. If you ever need further assistance, just let us know! Thanks, Edgar!
Brenda Lett Greene
Brenda Lett Greene
2024.05.23
Reply from Genstar 2024.05.24
Thank you, Brenda! We’re thrilled to hear you had a great experience. Your support means the world to us.
Deborah Burke
Deborah Burke
2024.05.23
Genstar did my startup and will do my maintenance. All the dealings with them so far have been just perfect.
Reply from Genstar 2024.05.24
Thank you, Deborah! We're thrilled to hear that your experiences with us have been perfect. We'll continue to strive for excellence in providing your startup and maintenance services.
Gary Jackson
Gary Jackson
2024.05.23
Mr Smith (CJ) is truly a Profesional. He did all the required maintenance thoroughly and answered all my questions. I highly recommend Mr Smith for all your generator needs. I hope to see him next year.
Reply from Genstar 2024.05.24
Thank you, Gary! We're thrilled to hear Mr. Smith provided excellent service. We'll be sure to pass along your kind words to him. See you next year!
Ebrahim Karim
Ebrahim Karim
2024.05.23
Reply from Genstar 2024.05.24
Thank you, Ebrahim! We're thrilled you had a great experience.
Steve Brown
Steve Brown
2024.05.23
Great!
Reply from Genstar 2023.11.18
Dear Steve, thank you so much for your positive feedback! We're delighted that you had a great experience with us. Your satisfaction is our priority. Have a fantastic day! -Edgar
gary boraks
gary boraks
2024.05.23
Reply from Genstar 2024.05.24
Thank you so much, Gary! We're thrilled to hear you had a great experience.
Carol Kaptain
Carol Kaptain
2024.05.23
Reply from Genstar 2024.05.24
Thank you, Carol! We appreciate your support and are thrilled you had a great experience with us!
Kristin Bright
Kristin Bright
2024.05.21
Positive
Professionalism
Punctuality
Quality
Courteous, fast, expert.
Reply from Genstar 2022.10.18
Thank you for taking the time to give us a great review and for trusting Genstar with your generator. Edgar
Stacie Jones
Stacie Jones
2024.05.20
Long time customer. Phenomenal customer service and a highly knowledgeable service team. Definitely recommend.
Reply from Genstar 2024.05.20
Thank you, Stacie! We're thrilled to hear you had a great experience and appreciate your recommendation.
Frank Kirwin
Frank Kirwin
2024.05.20
CJ Smith the service person from Genstar arrived earlier than I expected and did an excellent job under a hot and difficult situation. This was after the office did some rescheduling and got him here today rather than later in the week. I reall appreciate their efforts.
Reply from Genstar 2022.07.15
Thank you for taking the time to give us a great review and for trusting Genstar with your generator. Edgar
Sue Monti
Sue Monti
2024.05.20
Genstar and John Hill are amazing! Very thorough, friendly and affordable. I recommend them highly to anyone needing generator services.
Reply from Genstar 2023.06.30
Thank you for taking the time to give us a great review and for trusting Genstar with your generator. Edgar
Will Conniff
Will Conniff
2024.05.17
Our service technician CJ is the consummate professional. He is very knowledgeable, informative and extremely thorough. He sets a 'high bar' for service excellence. It was a pleasure to meet him.
Reply from Genstar 2024.05.20
Thank you, Will! We're thrilled to hear that CJ exceeded your expectations. We strive for service excellence and are glad you had a great experience.
Aledy Morales
Aledy Morales
2024.05.14
Fue excelente trabajo muy respetuoso fue bien rápido
Reply from Genstar 2024.05.15
Gracias, Aledy. Nos alegra saber que quedaste satisfecho con nuestro trabajo rápido y respetuoso. ¡Esperamos servirte de nuevo pronto!
Marie D.
Marie D.
2024.05.14
Reply from Genstar 2023.11.22
Dear Marie, Thank you for your feedback! We're thrilled you had a great experience with us. Your satisfaction is our priority. Best regards!
Tim Wagner
Tim Wagner
2024.05.11
You came, when you said you would. You did the job. Thanks
Reply from Genstar 2024.05.11
Dear Tim, we appreciate your positive feedback. Our commitment is to provide reliable and efficient service. Thank you for choosing us.
Jo Ann Wood
Jo Ann Wood
2024.05.09
Honest, on time and very communicative! Highly recommend
Reply from Genstar 2024.05.10
Dear Jo Ann, your wonderful feedback truly made our day. Our team prides itself on timely and clear communication. Thanks for recommending us!
J Richard Keegan
J Richard Keegan
2024.05.08
Your service professional, Mark Heppel, was excellent, thorough, polite and. Pleasure to deal with. Please send him anytime!
Reply from Genstar 2024.05.09
We're glad to hear you had a positive experience with Mark, Richard! Your feedback will be shared with him. Thank you for your support.
Joyce King
Joyce King
2024.05.07
Excellent service! Mark was very professional….arrived on time. :-) Thrilled with his knowledge. He explained all that he had done and I will use Genstar again.
Reply from Genstar 2024.05.08
Thank you, Joyce! We're glad to hear you had a positive experience with Mark. We look forward to serving you again in the future.