Texas Concrete Polishing in Houston Reviews

Texas Concrete Polishing in Houston Reviews

3.8

Good - based on 9 reviews

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Reviews (9)
E Contreras
E Contreras
2020-07-15
I suggest you bring back our green propane burnisher that you rented a week ago.
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adelisa izamar morales sanchez
adelisa izamar morales sanchez
2020-02-04
Info UnicMedia
Info UnicMedia
2020-02-04
adelisa morales
adelisa morales
2020-02-04
Customer Service UNICMEDIA
Customer Service UNICMEDIA
2020-02-04
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J D
J D
2020-01-08
These guys are amazing beautiful work they do...love it
Reply from Texas Concrete Polishing in Houston 2020-01-08
Thanks jeremy we glad your happy.
Ronnie Rene
Ronnie Rene
2019-12-04
Reply from Texas Concrete Polishing in Houston 2019-09-06
I can completely understand Ronnies quick negative Review. Heres what happend. Since Jamba Juice is so small and theres all work trades at full force to meet deadline. We decided to go the extra mile for Ronnie and work nights to make it easier for both of us not to mention we are book solid all day shifts. That first night not everything was off the floor but we went ahead move things to get going. Upon starting the diamond grinding we see that its a false commercial grade concrete. Small Commercial projects and stripmalls like this one require 3000 + PSI . Ronnie mentioned it was 3500 PSI . When we see nothing but sand and the concrete becomes as soft as butter everything changes. Ee would have to do 4x the work to get 50% of the quality hard surface needed to polish the concrete. We were not going to pack up and call it quits until he agreed to pay more. We did what had to be done no matter what. We proceeded to strengthen the concrete surface by multiple grouting and concrete densifing applications. Finaly after 3 coats of polishing grout and 5 coats of densifing only half of 500 sqft the floor was strenghtend enough to run 100s grit and not see the floor fall apart. This one night commercial job has now turned into at least a 4-5 nights to strenghten , hone, polish ,seal and burnish. Anyone else would have ran the metal diamonds and ruined the floor. We never asked for more money we just informed of the problem along with the solution. I myself am doing this job because of the special case that it is. In his defense The not answering the phone was due to getting home after pulling and all nighter 19 hour double shift that day and all he saw is what looked like a cleaned and sealed concrete because of the stregthening we had to do.Im pleased to say that the police report was never filed and Ronnie is a happy man. May i mention also our price was 50% less than the next highest bidder and all we requested was to cover the extra materials needed and we would cover the extra labor. On top of that request it was only if he wanted to pay for them not a demand. The favor i was really asking was that since it was going to take longer i would have to break away for 3 days to start a warehouse job up in Dallas. We like to build relationships with contractors for future business and we are easy to work with. We will go the extra 10 miles if we have to because at the end of the day its our workmanship and word that matters. Thanks to all who read through. now let me call him and kindly ask him to confirm my response.
Jose Blanco
Jose Blanco
2019-03-30
They did my garage and it looks amazing!
Reply from Texas Concrete Polishing in Houston 2019-09-05
Thanks for the Review Jose let us know when we can stop by to reseal and burnish your garage on us.
Greg Colvin
Greg Colvin
2018-09-01
One of the worst mistakes of my life. Please do not hire these people. Promised 10 days but took more than 7 weeks and still didn't finish. Ruined the walls, cabinets, all of the base boards. Splattered stain all over the doors, walls, back porch, front porch. Shattered the tiles in our shower and around our tub. Four times they took money and then didn't return for days. Promised to come at 9am every day but didn't come until 5pm. EVERY DAY they lied. Not once did they ever tell the truth. Never showed up when they promised. Brought in derelicts and drug addicts to work and/or sleep in old cars in front of the house. My wife found a needle in our bathroom. They all blamed each other. I should have fired them the first week but we were desperate to have them finish. Plus I couldn't find anyone else to come in to finish their mess. Horrible scary experience having them in our house. I'm guessing they will eventually close and open up under a new name. So if anyone named Mario D or Mac show up to do concrete work at your home or business be smart and call someone else.
Reply from Texas Concrete Polishing in Houston 2019-02-06
Sorry to hear about your experience and thanks for your feedback. My understanding is you worked and lived in your home and we had a 3 hour a day time limit from 3pm -6pm any project would take a while with those time limits. Let me know what we can do to make things right. Thanks
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