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Reviews ( 139 )
Tracey Gallagher
2024.07.18
Friendly, professional and accommodating staff. Excellent aftercare and communication. I would highly recommend
Michael Brookes
2024.06.28
If you are looking for perfection, then Fusion Dental are your people. A second to none service. Dr. Tim Mills my specialist, gave me back my smile and confidence. I had full top and bottom implants and well worth the cost involved. All the staff from friendly bubbly Marlene on Front of House to all the other staff that made me feel so welcome and at ease.
Reply from Fusion Dentistry
2024.07.02
Dear Michael,
Hope you are well.
Thank you so much for taking the time to leave us such a lovely review! And thank you for travelling to Cardiff for your dental treatment - we know it's a long journey for you! We are so glad it's been worth it and seeing you happy and smiling is absolutely amazing! Thanks again. Best Wishes, Team Fusion
Jimmy Harris
2024.06.28
Just had full top arch done at fusion Dentist
What can I say WOW,
From the first phone call to the treatment has been absolutely amazing.
It's been a life changing experience allowing me to smile with so much confidence.
I can't thank everyone at Fusion Dentist enough for way I was looked after, pride and professional was at the top of there priority.
I would 100% recommend Fusion Dentistry to anyone love the team to bits.
From the bottom of my heart thank you so much for everything ❤️
Reply from Fusion Dentistry
2024.07.02
Hi Jimmy,
Awwww this review is so lovely!! We are so glad that you are happy and smiling again. Your confidence had really taken a knock and we are SO glad that we got to play a part in restoring it! You look great and looking forward to seeing you soon. Best Wishes, Team Fusion
Ian Donovan
2024.06.26
The Team at Fusion are very courteous and professional. From my initial appointment with Mike who assured me that the zygomatic all on 4 procedure could be carried out on me gave me the confidence and belief that this would be life changing for me. After years of wearing dentures and not being able to eat the foods I so wished I could, after having my all on 4's I am now able to eat with ease. I have regained my confidence and my wife is so grateful to the team at Fusion for giving me my quality of life back and couldn't wait to buy me a bagutte as that is what I was craving:) Thankyou Guy for your expertise in carrying out the operation and to Tim for my follow up appointments. Marlene was always welcoming at my appointments and the calm relaxed atmosphere at the clinic put me at ease. I cannot thank everyone at Fusion enough for helping me on my life changing journey.
Reply from Fusion Dentistry
2024.07.02
Hi Ian,
Hope you're well. Thank you so much for your kind words, we are so glad that you are happy with your new smile!! Your review means the world to us, thanks for taking the time to write about your experience. Best Wishes, Fusion Dentistry
John McGlade
2024.06.24
Was recommended by a friend the whole experience was very good and painless the only thing was it seemed to go on forever but the end result was brilliant more than pleased Thank You Tim and all the rest of the Team you were amazing.
Reply from Fusion Dentistry
2024.07.02
Hi John,
Hope you're well. We are so glad that you are happy with your new smile :) You've been a pleasure to treat! Best Wishes, Fusion Dentistry
Tracy
2024.06.06
Really bad customer service! They tried different ways to persuade me to change my appointment date after I booked the appointment date two weeks earlier and even paid full amount in advance . Because they fitted other customers into the same date as well. I refused it and finally got the worst ever private dental experience !
Reply from Fusion Dentistry
2024.07.02
Hi Tracy,
Hope you are well. We are so sorry to hear you felt this way about your implant surgery at Fusion Dentistry. During the same day teeth process, we create fixed teeth as soon as we can, however cannot always ensure they will be ready at the time a patient requests. From myself and the whole team, we would love to be able to rectify this. How about we sit down at your next appointment and talk it though? Here to help and make this right. Best Wishes, Fusion Dentistry
simon edwards
2024.03.14
Thanks to Tim my dentist and everyone else at Fusion Dentistry. Getting my treatment the was one of the best decisions I've made. The treatment was painless and I have my confident smile back again:)
Reply from Fusion Dentistry
2024.04.18
Hi Simon, hope you're well! Thank you so much for taking the time to leave us such a lovely review. It really means the world to us that you are happy and smiling confidently again! :) Best Wishes, Team Fusion
edward john
2024.03.06
had a quote for implants, way over priced like all dentists in the uk
Reply from Fusion Dentistry
2024.04.18
Dear Edward,
Thank you for sharing your feedback with us. We are truly sorry to hear that your experience when calling our practice did not meet your expectations regarding our pricing. At Fusion Dentistry, we are committed to providing high-quality, life-changing dental care and strive to ensure that our pricing reflects the expertise of our team and the cutting-edge technology we use.
We understand that the cost of dental care can be a concern, and we aim to be transparent about our pricing. The initial quotes provided over the phone are based on general information and can vary once a detailed assessment is completed in person. This helps us tailor our treatments specifically to each patient’s needs, ensuring the best outcomes with our expert services like the All-on-4 dental implant treatment.
We would appreciate the opportunity to discuss your concerns in more detail and explore ways we can make your experience with us more positive. Please feel free to reach out to us directly at 02920214304, and we would be happy to assist you further.
Warm regards,
Fusion Dentistry Team
Lizzie Littlewood
2023.12.01
These guys are all fantastic! They are a fab team, friendly, caring, informative and fun. I had a horrible journey before i saw Fusion, they have changed my life, I am in a much better pain and worry free place now. I cannot recommend Fusion enough!
A special mention, as i know you like them, to Tim for your persistence in getting them perfect! Thank you all again so much x
Reply from Fusion Dentistry
2023.12.18
Hi Lizzie, thank you so much for you lovely review and the chocolates!! Promise we haven't eaten them all yet! We're so glad that you're so happy with your beautiful new smile - you look AMAZING! Tim says thank you for the special mention - it made his week!! Have a great Christmas. See you soon. Best, Team Fusion :)
Hayley French
2023.10.10
I have been with Fusion since February 2023 and I can honestly say that both the treatment and service I have received has been excellent. From my initial consultation where they listened, understood and supported me to find the best solution that was right for me, to the final fitting of my permanent upper and lower "All on 4 implants" This has been a life changing experience for me, I can now eat what I want pain free and smile with confidence. My new teeth are absolutely incredible and its all thanks to the Fusion Team. I would encourage anyone considering implants to visit Fusion and have an assessment, It is by far one of the best decisions I have ever made.
Mike and Col Cauchi
2023.09.29
From my initial chats with Katy Hulse to the finishing touches by Tim and Coral I've been impressed by the high standards of care shown by the entire team at Fusion. They somehow combine professionalism with a friendly approach that works perfectly.
I didn't meet everyone at Fusion but the primary one day dental work led by Guy, Craig and team went like clockwork, and so has each visit since. And I must mention Marlena and everyone on reception, always a cheerful welcome when you walk in the door.
So I am pleased to recommend Fusion Dentistry, they are in my experience the go to place for Dental work, particularly implant surgery, in our part of the world.
Reply from Fusion Dentistry
2023.09.29
Hi Mike, thank you SO much for your lovely review! Your words really do mean the world to us. We like to share our reviews with our team in the staff room & during team meetings - anyone that gets a special mention is very happy :) Thank you for choosing Fusion and putting your trust in us. Best, Team Fusion!
Joshua Hydon
2023.09.21
Cannot fault Fusion Dentistry. Made to feel very welcome after being referred to them. All of the staff are amazing and make you feel at ease and very comfortable throughout all my visits.
Reply from Fusion Dentistry
2023.09.29
Hi Joshua, thank you so much for taking the time to leave us a review. It really means a lot and helps us to help other people! Keep Smiling :) - Team Fusion
mary hughes
2023.06.13
Excellent
Reply from Fusion Dentistry
2023.07.27
Thanks so much Mary! :)
tony Mobey
2023.04.25
From day one of being introduced to fusion and the staff it’s been absolutely terrific.
Staff friendly technicians really know what they’re doing and put your mind at rest from the start.
Operation day went like a dream excuse the pun as I had sedation.
Follow/check up with great staff again. Always make you feel comfortable.
Well done all would highly recommend.
Reply from Fusion Dentistry
2023.06.05
Hi Tony, thank you so much for taking the time to leave us such a lovely review! This is what Fusion is all about and we are so glad that you are happy and smiling :) See you soon, Team Fusion
Arturo C. P.
2023.04.21
Excellent clinic with awesome staff.
My procedure was quite intimidating on paper but from the first visit there was an influx of confidence that helped going through the process.
The procedure went really well, with one of the top clinicians in the country leading the surgery, doing some extra engineering that would make the results better and more durable as I like to thing I’m still young.
The follow up was great, with plenty of appointments to make sure everything was going as planned and the team working hard and precisely to overcome some difficulties brought about by an overbite. In contrast with NHS where they offered to saw off some of my jawbone and then sticking it back together to compensate, Fusion found a way to achieve this without so much pains and sacrifices.
I would encourage anyone who needs a procedure to at least visit the clinic and have their assessment, any fears or insecurities will vanish after that first visit and the staff will look after you for the years to come.
I am myself very glad I put myself in their hands
Reply from Fusion Dentistry
2023.04.21
Hi Arturo,
Wow what can we say, this review made us all smile! Thank you so much for taking the time to write about your experience and we are so glad that you are now smiling! Such a great photo of you, thanks for sharing :) You've been an absolute delight to treat and we are so glad that you chose Fusion. See you soon! Best, Fusion Dentistry
sally wilkins
2023.04.20
Thank you for all the care I received from Fusion Dentistry.
Reply from Fusion Dentistry
2023.04.21
Hi Sally, thank you for your kind words. We're so glad that you're happy :) See you soon. Best, Team Fusion!
Stuart Davis
2023.04.18
Thoroughly professional and efficient, with excellent staff throughout the organisation. Patient care is quite exceptional and the level of service is never less than premium. Fusion provides a service that is quite simply "The Best"!
Reply from Fusion Dentistry
2023.04.21
Thank you so much for your kind words, they really mean the world to us. Hi Stuart, Thank you so much for taking the time to leave such a lovely review. You've been an absolute delight to treat and we are so glad that you chose Fusion. See you soon! Best, Fusion Dentistry
Pamela Emery
2023.04.04
Cannot praise this practice enough, completed my treatment last year but Fusion always on hand if you have any concerns, after care second to none, their professionalism and expertise ,even with really nervous patients cannot be measured
Reply from Fusion Dentistry
2023.04.21
Thank you so much for your kind words, they really mean the world to us. Hi Pamela, You've been an absolute delight to treat and we are so glad that you chose Fusion. Thank you for your kind words, they mean the world to us :) See you soon! Best, Fusion Dentistry
David Weeks
2023.02.11
You won’t find better anywhere. Big thank you to the lovely people at Fusion dentistry
Reply from Fusion Dentistry
2023.02.21
Dear David,
Thank you for your lovely words, we're so glad to hear that you're happy! See you soon. Best, Fusion
Dave Hackett
2023.01.26
There is only one question, "Is it worth it?"
The simple answer is yes every penny. What price peace of mind...
Fusion Dentistry are the smile makers. If this is a journey you are thinking of taking. Take it with Fusion. From the first appointment to the last and beyond they will guide you through the process. Everything about them is five star. Everybody is helpful and informative, nothing is to much trouble. For me the after care was very important. Happy to report it was fabulous.
Highly recommended !!!
Reply from Fusion Dentistry
2023.02.21
Dear Dave,
Thank you so much for your kind words, they really mean the world to us. You've been an absolute delight to treat and we are so glad that you chose Fusion. See you soon! Best, Fusion Dentistry