Reply from ZOZ @ Sin Ming - 24hr Car Tyre & Battery Recovery2023-07-25
Hi DrBean, Thank you very much for your kind review.
Swift and responsive! AhMan was reassuring and gave us clear directions! He arrived swiftly under 30mins and immediately got to work! Pricing is reasonable as well! Thank you for rescuing us. Highly recommended! Thank you!
Reply from ZOZ @ Sin Ming - 24hr Car Tyre & Battery Recovery2023-07-22
Hi, thank you for your kind review! 🙇🏻♂️🙏🏻
My tyre burst at Sungei Kadut. Phoned the company and was given a reasonable quote. The recovery staff managed to arrive within 40mins and replaced the tyre in 15mins. It was a hassle and stress free tyre replacement process at a rather remote location. Will recommend.
2nd time uses their service. Easy & convenient, they come to you. And best part this time is free as what they promised if my car tyre punctured they will fixed for free! No gimmicks is real . Thank you save my day once again!
Reply from ZOZ @ Sin Ming - 24hr Car Tyre & Battery Recovery2023-04-27
Hi Jennifer, thank you very much for your continuous support. Have a bless week ahead. :)
Reach home and found tyre punctured. Whatsapp ZOZ and they reply immediately after I send my message. 20 mins later a super friendly and super skillful mechanic called Ah Wei came. Repair work completed within 15 mins. Very very professional mechanic. Very glad and happy to use their service. Will visit them next time I need to change all my tyre.
Reply from ZOZ @ Sin Ming - 24hr Car Tyre & Battery Recovery2023-03-27
Thank you very much for your kind review.
Quick, honest and reliable emergency service which you can trust. No hidden cost or unexpected charges as shared by ZOZ. Had a totally flat rear tyre which went punctured, went online and simply choose their service without any hiccups.
Whatsapp reply was almost instantly and arrived within 30 mins. Mr Ng from ZOZ was very detailed and he managed to find the small pen knife cut which caused the punctured.
The lorry he drove had all the machine set up of replacing the tires that you will see in a typical tyre workshop except its mobile on wheels.
Patching and replacing the tyres was all done within 10 mins and I'm really impressed with the speedy recovery.
Thank you and stay safe on the road.
Reply from ZOZ @ Sin Ming - 24hr Car Tyre & Battery Recovery2023-03-26
Thank you for your kind review.
Pls beware of all the positive reviews. For my experience has been horrible. Messaged them on Friday morning for flat tyre. Was promised 9:30am, but the guy showed up at 10:30am.
Then next day when took the car out the tyre got flat again at the same place and the fix had made the tyre unusable.
When reach out to company again they completely deny that they fixed my tyre even after showing them the chat history.
Quite unprofessional and dangerous too if the quality of fixing is so unreliable.
Reply from ZOZ @ Sin Ming - 24hr Car Tyre & Battery Recovery2023-03-18
Hi, if its confirm done by us and the patching is not well we will honor and redo it for you. Do provide us your contact number and car plate and we will get in touch with you. Thank you.
Needed a tire replacement. Advertised as 30 mins, was told 45-60 mins by phone, but ended up taking 1h 40mins before mechanic arrived onsite. Unfortunate circumstances or not, long wait time/delays should have been communicated (and coordinated by the operator) better to the customer, I would have probably chosen to go to someone else.
Mechanic was professional and did a quick job.
Unfortunately, the delay seriously tainted the experience.