Freddys Frozen Custard & Steakburgers Reviews

Craig Williams 2025.12.07

     

Second time in the last month they forgot a meal or send the wrong one. For $40 you would think they would get it figured out or at least double check the receipts There resolution make you drive back while the rest of your food gets cold lose lose. Last time they were going to mail gift cards magically never came. So now one hot meal and 2 40 minute old soggy ones. Waste of time $$$$ and energy.

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Reply from Freddys Frozen Custard & Steakburgers 2025.12.07

We are very sorry if your experience was disappointing in any way, and have forwarded your comments to the local Franchise Group. Please take a moment to send us your contact information securely via our website at https://ffcsb.us/contact-form.

John Blazier 2025.12.05

     

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Derick Eberbach 2025.11.27

     

Excellent meal today from the drive thru. Hopefully they've done a better job keeping the interior clean as the last time I ate in the store, it was pretty gross.

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Reply from Freddys Frozen Custard & Steakburgers 2025.11.28

Thank you for sharing your feedback! We appreciate you taking the time to highlight both the positive dining experience and areas where we can improve. We're committed to maintaining high standards of cleanliness and quality for all our guests.

Rysta McNeely 2025.11.24

     

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Reply from Freddys Frozen Custard & Steakburgers 2025.11.24

Thanks for leaving 5 stars!

Martin Flaherty 2025.11.21

     

Best quick burger and custard around.

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Reply from Freddys Frozen Custard & Steakburgers 2021.06.14

Hi Martin, thank you so much for your feedback about Freddy's! Come back and see us again soon.

Michele Britton 2025.11.14

     

Great!

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Reply from Freddys Frozen Custard & Steakburgers 2025.11.15

Thank you for taking the time to share your experience! We're delighted to hear you had a positive visit and appreciate your kind feedback. Your satisfaction is our top priority, and we look forward to welcoming you again soon.

Blake Bryant 2025.11.07

     

So good man...

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Reply from Freddys Frozen Custard & Steakburgers 2025.11.08

Thank you so much for your awesome feedback! We're thrilled you enjoyed your experience and appreciate you taking the time to share your thoughts. Your support means a lot to our entire team.

Ricky Farmer 2025.10.28

     

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Reply from Freddys Frozen Custard & Steakburgers 2025.10.29

Thank you for taking the time to share your experience with us. We appreciate your feedback and are glad you enjoyed your visit. Our team is committed to providing the best possible service, and we look forward to welcoming you back again soon.

Lloyd Clifton 2025.10.27

     

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Reply from Freddys Frozen Custard & Steakburgers 2025.10.27

Thanks for leaving 5 stars! We hope to serve you again soon.

Fred Soward 2025.10.26

     

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Reply from Freddys Frozen Custard & Steakburgers 2025.10.27

Thanks for leaving 5 stars! We hope to serve you again soon.

Dave 2025.10.24

     

Love the burgers and fries. Wish the announcements when notifying customers that their order is ready wasn't so obnoxiously loud and shrill.

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Reply from Freddys Frozen Custard & Steakburgers 2024.09.14

We're thrilled to hear you enjoyed your Freddy's visit! We hope to serve you again soon.

Kurtis Kurt 2025.10.20

     

Service is quick and clean. The food also tasted picture ready.

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Reply from Freddys Frozen Custard & Steakburgers 2025.10.20

Thank you for your fantastic review! We're delighted to know you enjoyed our quick and clean service, and that our food met your expectations. We look forward to serving you again soon!

The Freddy's Team

Eli Fe 2025.10.12

     

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Reply from Freddys Frozen Custard & Steakburgers 2025.10.12

Thank you for taking the time to leave your rating. If you would like to be contacted about your visit, please send your contact info via our site https://ffcsb.us/contact-form.

Andrew Kelly 2025.10.09

     

I had an issue with online ordering and left a bad review on the Freddys online survey. I was called by the general manager within 30 minutes of submitting the review and part of the issue I had was my fault not Freddys. The GM was very friendly and refunded my order even though I asked him not to after we determined what the cause of the problem was. Speaking with the GM definitely impressed me I plan to continue to be a frequent customer of this location and the 96th and Michigan location owned by the same franchisee.

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Reply from Freddys Frozen Custard & Steakburgers 2025.10.09

Thank you so much for your feedback about Freddy's! Come back and see us again soon.

Robert Ruble 2025.10.05

     

Great food. Fun atmosphere.

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Reply from Freddys Frozen Custard & Steakburgers 2025.10.05

Thank you for sharing your experience with us! We're thrilled that you enjoyed the great food and fun atmosphere at Freddy's. We look forward to welcoming you back for more delicious moments.

The Freddy's Team

Bola Oladipo 2025.09.25

     

Their desserts are presented beautifully.

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Reply from Freddys Frozen Custard & Steakburgers 2025.09.25

Thank you for your wonderful feedback! We're delighted that you enjoyed the presentation of our desserts. We look forward to serving you again soon.

The Freddy's Team

Sherry Borshoff 2025.09.20

     

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Reply from Freddys Frozen Custard & Steakburgers 2025.09.20

Thank you so much for your wonderful rating! We're thrilled that you enjoyed your experience at Freddy's Frozen Custard & Steakburgers. We look forward to serving you again soon!

Tammy Nystrom 2025.09.08

     

Friendly and helpful.

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Reply from Freddys Frozen Custard & Steakburgers 2025.09.09

Thank you for your kind words! We're delighted that you found our team friendly and helpful. We look forward to serving you again soon!

The Freddy's Team

Ruth Rusk 2025.08.18

     

Great shoestring fries! Crispy edge meat patty. Always get double meat.

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Reply from Freddys Frozen Custard & Steakburgers 2023.06.11

Hi Ruth, we're thrilled to hear you enjoyed your Freddy's visit! We hope to serve you again soon.

April Selg 2025.08.17

     

Food was good, fried could use a little less seasoning as they were too salty. Food was ready quickly. Restaurant itself could use a good cleaning.

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Reply from Freddys Frozen Custard & Steakburgers 2025.08.17

Thank you for your feedback! We're delighted you enjoyed the food and appreciated the quick service. We value your input on the fries and the cleanliness of our restaurant, and we'll make sure to pass this along to our team. We look forward to serving you again soon!