Verified Company
***Employee Recognition***
Misty Marcum should be recognized for outstanding customer service. Misty made me feel valued and took the time to speak with me, work with me and help resolve the issue I was having - both timely and efficiently. She should be an example for other employees to mirror and learn from. Misty has single handedly made me want to become part of the Franciscan Network, making me feel like this network puts patients first, and bureaucracy second.
Outstanding employee! Thank you to Misty Marcum and the Franciscan Network.
Several years ago, I would have rated this office 5 stars, but over the course of the last few years, they have declined so much, I give them a 1 star.
They are now impersonal and rude and I can never get in for a visit and I'm being told they will not fill scripts even though I was there 6 months ago for a wellness visit and rx refills.
I have had to go to the clinic inside Kroger the last 2 tines I've been sick because they will not ever make time or availability for me anymore.
Time for me to look for a new office.
They waited till 745 a.m the day of my appointment when it was at 815 and I was already in greenwood to call & tell me the nurse practioner wasn't coming in. They could not fit me anywhere else in schedule with anyone else so I wasted a vacation day for nothing. Won't be using them anymore. Ridiculous
TERRIBLE. My mom went here because she had symptoms of a heart attach earlier that day, and she went there in a full waiting room. She got an EKG and got labs drawn. About three days later to check in, and it was horrible. The nurse said to my mom "Well if you really think you had a heart attach then they wouldnt have put you in the waiting room." Everyone and I mean everyone was in the waiting room. I also know someone who came here because they were having a heart attach and they told them to "go find jesus". This is ridiculous and should not be okay in a hospital. This is a terrible heart place, and if anything severe happens to my mom, we will be thinking about filing a lawsuit. Awful humans.
Dr. Stiner is a fat shaming doctor who cannot focus on more than one issue at a time. My mother is disabled. She had a stroke, has critically high blood pressure, and has had her thyroid removed (a serious medical issue). She suffers from serious physical exhaustion and cannot grip or use her hands normally. Stiner has no problem referring out to a neurologist and OT for these chronic medical issues but will not sign off for my mother to utilize her RIGHT to FMLA to have these chronic issues dealt with. She thinks diet will fix serious, genetic problems. Don't subject yourself or your family to this woman if you are disabled.
I came to see Christina Beers at a low point in my life. I was depressed, burnt out from work (on call 24/7), and in lots of pain. I've had issues with anti-depressants before, so Christina suggested I have a genetic test done. The company claims they will contact you if the bill is going to be bigger than a relatively small amount of money. I was not sent an email, I was not called, I was not sent snail mail as far as I can tell. I received my Explanation of Benefits from my insurance company today. They claim I owe $5,650. My insurance paid nothing. They took advantage of my mental illness. It feels like I was scammed.