Fix Station Capitola

fixstation.net

Fix Station Capitola Reviews

Excellent rating
4.6
206 reviews Verified
Fix Station Capitola
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Reviews ( 206 ) 4.6

Luis Perez
Luis Perez
2024.07.25
Repaired my screen fast.
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pam Ortman ..
pam Ortman ..
2024.07.22
Verified
Nicos at the Capitola mall is a miracle man. He has the knowledge that surpasses others when you have a Phone, iPad or computer problem. His service is free wirh a suggestion to use Yelp
YASAR YANIK
YASAR YANIK
2024.07.21
I had an excellent experience at Fix Station Capitola! The staff was friendly and knowledgeable, quickly diagnosing and repairing my phone with high-quality parts. The service was efficient and transparent, with no hidden fees. My phone now works perfectly and looks like new. The store was clean and well-organized, and they even followed up to ensure everything was still working well. Highly recommend Fix Station Capitola for any phone repairs! Thank you Fuat!
Raluca Ioanid
Raluca Ioanid
2024.07.14
Great service! Really nice people. Very fair prices. They took apart, then cleaned and dried the interior components of my Samsung Galaxy a15 5g phone after it accidentally fell in water. Without this repair, I would have had to buy a new phone. Can't thank these guys enough!
Lauren Martin
Lauren Martin
2024.07.07
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Ntokozo Skosana
Ntokozo Skosana
2024.06.20
I had a screen problem and it was fixed in a minute đŸ€— great service
Jason B.
Jason B.
2024.06.17
Verified
worst place in town to get your electronics fixed dude Is nicer there & always has you waiting extra long Wrong quoting in price as well double the price of what they said
John Dawson
John Dawson
2024.06.09
Fund was very helpful and he quickly repaired my cellphones! Great service!!
Angie Jimenez
Angie Jimenez
2024.06.07
Very good service
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andrew istas
andrew istas
2024.05.11
I had two phones fixed on the same day it was very expensive over $600 to fix both of them with cracked screens and he charged extra for the screen protector which failed Within the first week I called to see if I could come back and they would replace the screen protector and they said they could not do it for free there'd be a charge very disappointed in their workmanship and the fact they don't stand behind their work
D H.
D H.
2024.05.06
Verified
Wanted $235 to replace the glass on a Pixel 7a which I bought used for$200. It is too bad that parts and labor make it not worth repairing a phone.
Reply from Fix Station Capitola 2024.05.07
Firstly, as a business focused on repair services, our pricing is based on the cost of replacement parts, which vary depending on the model of the device. Secondly, our business model revolves around providing repair services, not selling phones. When customers inquire about pricing, it's essential to understand that we're quoting the cost of repairing the device, not its market value. Our prices include both the cost of parts sourced directly from the manufacturer and a standard labor fee, which in this case is $60. Thirdly, while we strive to provide competitive pricing, it's important to recognize that the cost of repairs can differ significantly between service providers due to various factors such as quality of parts, expertise, and warranties offered. We stand by the quality of our service and the value we provide to our customers. Lastly, while we understand your frustration, leaving a one-star review based solely on pricing without considering the full context of our services seems unfair. We encourage customers to shop around and compare prices, but we also hope they'll consider factors beyond just the initial cost.
N X.
N X.
2024.04.21
Verified
i have broken screen and they fixed my phone very fast. Nicos is so nice and friend. Recommend to everyone
Suzanne Wilson
Suzanne Wilson
2024.04.17
I am 80 years old. I needed help on how to deal with security threats which I had a lot of. The gentleman explained what was happening and got rid of the threats. He also explained some apps that I did not understand. I am so pleased that in the future I can return when I need help. Thank you Fix Station.
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benjamin Jones
benjamin Jones
2024.04.16
My screen protector was thrashed, but I had never replaced one before. That was about as easy as I could’ve hoped so I’m glad I happened to see this kiosk while walking through the mall.
Kyia DeMello
Kyia DeMello
2024.04.12
I've brought multiple devices here over the past few years, I have a screen most places don't keep on hand, everytime he has had my screen! Fix time is very fast usually only 30-40 min wait time. The one time it was longer than this I was comped a screen protector without even having to ask. Customer service is fantastic. Only place I will go!
Carly W.
Carly W.
2024.04.05
Verified
I'm so grateful for Fix Station in the Capitola Mall. I completely cracked the front and back of my phone and they were able to fix both in a few hours. Nicos helped me and he was so nice, helpful, and patient while I also tried many new cases :). I highly recommend their service if you crack your phone and need it fixed!
Esra Mescioglu
Esra Mescioglu
2024.03.18
My iphone11 had a broken back glass and they fixed it for me in less than 1 hour. They have all the tools and parts you need right there. Super friendly service and my phone looks brand new! Thank you!!!
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Resa L.
Resa L.
2024.03.11
Verified
Fix Station provides amazing support that AT&T couldn't. I was greeted by Fuad who assessed my situation. While AT&T provided an alarmist POV, saying that it's so damaged that I shouldn't even been touching it, Fuad looked at it and said, yeah, it's a battery problem but otherwise the phone is in great shape! So, my advice is, before you go out and get a new phone, go to these guys. They can fix it and/or provide you options that aren't incentivized by an AT&T salesperson. The service is great, kind, and patient. Highly recommend Fix Station.
Reply from Fix Station Capitola 2024.03.11
Hey there! Thanks a bunch for the glowing review! Fuad and the team are always here to help. We're stoked you had a great experience. Anything else you need, just give us a shout!
Sydney Bettencourt
Sydney Bettencourt
2024.03.10
Fixed my phone screen super quick!! Works perfect now really saved the day 😁✹ thank you Nikos
tucker peterson
tucker peterson
2024.03.08
Great service, saved my butt. Thank you so much. Definitely recommend and will be back