Over the past few orders, there have been instances where ingredients were either omitted or incorrectly added to the burgers. During my most recent visit, I verified the order prior to departure and noted the absence of green peppers. Instead, jalapeños had been included, so they gave me green peppers in a separate container.
Furthermore, the french fries were formerly served in paper cups. Currently, they are presented in paper bags, which has resulted in a change in their texture.
The food cold and undercooked I don’t recommend to come here for lunch in addition they allow customers under substance inside .in addition went the interview was not be professional and was talk bad about customers in front them with their coworkers .
Reply from Five Guys
2026.01.08
We are so sorry to see this rating of our location. We would like to hear more about your experience. Feel free to reach out to us at https://www.fiveguys.com/contact-us. Thank you , Five Guys
Visited Five Guys on 12/6 at night and had a great experience. The staff was kind, welcoming, and made the visit pleasant, and the food was fresh and delicious.
Reply from Five Guys
2025.12.07
Thank you for taking the time to review this location. We really appreciate it!
Thank you,
Five Guys
Thank you,
Five Guys
I was here on friday 10/17 on my way home to get some frieds. The cashier had that pissed off and whatever type of looks on her. She was helping out the kitchen when I was telling her about there was no more ketchup in pump box, and she was unwilling to go to back to grab a bag and refill it, but she offere the package ones. The fries are way too oily since the paper bag was soaked with oil by the time I had gotten and I only ate a quarter of it. It was such waste of $9. the bathrooms had water and paper towers all over on the floor.
Reply from Five Guys
2025.10.19
We are so sorry to see this rating of our location. We would like to hear more about your experience. Feel free to reach out to us at https://www.fiveguys.com/contact-us. Thank you , Five Guys
My first time going there and my last time tell me why a hamburger with grilled onions and mushrooms and a small drink cast 15 dollars. I was mind-blowed a small hamburger and small drink costed me half of my 20 dollars the food is A+ but the prices is to much times are hard and not always easy to get money if they could lower the prices a little bit it would be a lot better.
Reply from Five Guys
2025.08.30
We are so sorry to see this rating of our location. We would like to hear more about your experience. Feel free to reach out to us at https://www.fiveguys.com/contact-us. Thank you , Five Guys