We had 8 solar PV panels and a 10.6kW battery installed just over 5 weeks ago and the whole experience has been excellent. From the initial survey through to installation and aftercare, the team were fantastic.
First Choice Energy were professional, knowledgeable,easy to deal with and also offered the most competitive price.
I’d highly recommend First Choice Energy to anyone considering going solar.
Had solar PV installed recently and honestly really happy with how it all went. The team were friendly, turned up when they said they would and just got on with it. No mess left behind and they explained everything in a way that was easy enough to understand.
Already noticed a bit of a drop in the electric bill which is great, and it’s nice knowing we’re using our own energy more.
Would definitely recommend
This Llanelli company did a no show for a pre booked appointment on the 06/01/26 for a survey for a new boiler for an elderly relative, I wasted annual leave for this. No communication to say they would not be coming and nothing afterwards. Left voicemail and an email - no response. I would avoid this company. Unreliable.
Superb.
I had a Worcester condensing boiler fitted yesterday and the work is immaculate.
From the moment I had the phone call for the appointment to do the survey and right up to the the installation yesterday, it was faultless.
A BIG thank you to all the team at First Choice Energy, thanks again
Stuart Griffiths
Very disappointed with sales people saying they were from First Choice Hemel Hempstead. Offered a free insulation check as they were in our area. Agreed the time they suggested (11.30 to 12)and pointed out that we had a hospital date to attend so had to leave our house. at 12.30.They finally rang ay 12.40 to apologise for being late.and pointing out that they were half an hour away - so much for being in the area! . They made two more calls to try and arrange another date for a check: but naturally we refused so they just hung up on us. THIS IS ONE TO AVOID !
Hi Julie, I believe you have the wrong company. We do not operate in Hemel Hempstead, neither do we have your name in our database.
Please contact us urgently on enquiries@firstchoiceenergy.co.uk
Regards.
Rhian Davies2024.10.23
Had Steve up to inspect my property for damp. He was very thorough and experienced in his work. Will be definitely recommending this company to others. 1ST CLASS
New boier fitted today by two very hard working ,polite and clean in there work fitters and a credit to there company.Thank you First Choice Energy. Edwina Smith
We can't believe how quick this company helped us from the first call to the installation of a new boiler and loft insulation. Steve ,Aaron and team where fantastic always polite and very helpful. It was a pleasure to have them here and we can not thank them enough
Thank you Angela and family
From the first phone call to the completed installation, Steve and Aaron were very friendly and professional, kept in touch with me throughout the process. I would definitely use their services again.
I've suffered with damp in our house for many years, so bad that our ceilings, floors and walls had gone mouldy.
I'd read about cavity wall insulation making houses worse off, i had our insulation installed over 20 years ago and my house has just gone from bad to worse.
I googled for cavity insulation extraction as this was the only avenue left to go down to resolve the damp.
FCE (first choice energy) were the first to to be listed. Reviews were excellent so I carried out the online survey to see if i would qualify.
I was over the moon with the customer service, 20 mins after completing the survey the company called me back. Absolutely delighted!
A week later FCE came to the house to check the insulation. They were so thorough, drilled a few holes in the outside wall and then showed on me on camera what had previously been installed.
I was horrified at what I saw. The original. Company hadn't done there job properly, the cavity insulation had broken down and the rain was able to get in where they'd made the incision in the wall ( they hadn't patched it back up properly afterwards). I was gutted all that money spent years ago had been for nothing.
FCE also carried out a moisture test inside the house, where the walls were extremely wet. The moisture reader was off the rictor scale.
My walls were so wet that the wallpaper is falling off in sheets, clothes in wardrobes had gone mouldy. It's soul destroying.
Enough was enough and i just needed it to be extracted.
FCE gave me a very reasonable quote and attended 3 weeks later.
They took 1 full day to extract the entire insulation and what an amazing job they've done.
The guys were very polite, grafted hard all day and cleaned up afterwards too. You'd never had known they'd been here.
Ive been advised it can take a while for the walls to dry out completely and advised on other processes to take to prevent anymore damp in and around the house.
I cant wait to see the final outcome and look forward to live in my home without the worry and stress.
Thank you FCE. I highly recommend you to everyone.
Cavity wall extraction ,Steve and Aaron were absolutely fantastic from start to finish with our cavity wall extraction,very professional and we were over the moon with the job they did , highly recommended thanks guys
been let down twice with arranged visits no answer on either phone number an absolute joke
no voicemail was left and no email sentuntil I contacted you
Hi, this was clarified on email. The surveyor did try to contact you twice and left a voicemail saying he was unable to make the appointment. Apologies for this however we did do our best to reach out to you.
Kyran John2021.09.23
Really good job done by the boys removing old cavity wall insulation from my one of my properties. Quick to response when I reached out to them and Steve surveyed the property the same day. Already the damp problems in my house have improved massively. The team went the extra mile to make sure everything was done correctly and even washed down the windows and doors. Will definitely be using first choice energy in the future.
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