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Finlock Removals

finlockremovals.co.uk

Finlock Removals Reviews

EXCELLENT rating
4.8
116 reviews Verified
Finlock Removals
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Reviews ( 116 ) 4.8

jj Jones
jj Jones
2025.02.06
Guys completed my finlock removal on our bungalow. Very dirty job but can't do much about that. Job completed in 2 days & instantly transforms the look. Had a small area of concern at start of job, but with a bit of head scratching between us we ended up resolving it. I'm very fussy about who works on our house & glad I chose these guys. Overall happy with job.
Jacqueline Shaw
Jacqueline Shaw
2025.01.27
Two conscientious workers, made very little mess, did an excellent job and worked very hard to get the job done within one day This team comes Highly recommended
greenporsche1
greenporsche1
2025.01.08
Job went smoothly and the fitters were helpful and courteous. They left everything clean and tidy and the new gutters look fantastic. Payment was easy and simple and the rubbish bag for Hippo was collected 2 days after full payment. I can not fault the service and the office staff were very helpful. Would recomend this company highly.
Shannon Hagger
Shannon Hagger
2025.01.06
Terrible service! Can never get through on the phone ever! Then get promised that someone will call back that day - they don’t. The work was delayed due to them not having the correct materials - then the collection for the waste was not booked in when we were promised that it would be. The waste was placed in a bag covering my drive (not placed in the corner so I can use the drive way). The bag at the back is in the middle of my garden which has damaged my grass. The guttering work was done on 18th December one bag of waste has been collected today 6th Jan!!!!! We still have a bag in the garden and the collection company said they do not have a collection ticket for it. I am very disappointed. I WOULD NOT RECOMMEND THIS COMPANY!
Reply from Finlock Removals 2025.01.08
Hi Shannon Glad that you're happy with the actual work that has been done to your property, the most important thing is that the guttering is done to a high standard and that the house is water tight and secure. mission accomplished there. That aside, we feel you're being quite unfair here... like most businesses we in part have to rely on other companies (Suppliers/Waste disposal). in response to your complaint about having wrong materials, we order materials prior to every installation, and in this case we were delivered the wrong ones. from there our team travelled quite a distance to find the correct ones to come back the next day and carry out the installation. its hard to solve that problem any faster or better than that. in response to your complaint about waste disposal... we have replied to every phone call and email you have sent us, even calling back on new years eve when the office is shut. calling 10 times back to back whilst were on the phone to someone else and then saying we don't respond to you is unfair, you've been called back every time. All services were booked when we said they were, the actually delay in activating the collection is more to do with your bill being paid 3 days late than anything else, we have actually spent more time than usually required to push the collection through. Fortunately, our other customers are happy with the service provided and the discount received for having work done over the festive period. we are sorry you don't feel the same.
Terence CROSS
Terence CROSS
2024.12.22
No responses to emails and dont pay their bills
Reply from Finlock Removals 2025.01.08
terry, the invoice has been paid but not logged on your end if you could remove this review that would be great
linda floyd
linda floyd
2024.11.07
Absolutely brilliant service, all mess cleaned up, professional service, definitely use these guys again.
Rob Greaves
Rob Greaves
2024.07.15
Finlock Removals were there for us when so many others had let us down. Finally after years of countless companies failing to provide promised quotes, or providing quotes and walking away from the job on the day (RutilusCGR), Harvey at Finlock gave us a quote we were happy with and when Scott and Luke actually arrived we were overjoyed. They were polite, friendly, understanding and very hardworking. The job was done in two days - perfect timing as the following two days were continous rain! All the materials used are sturdy and of good quality. We are extremely pleased with the finished job. Our home looks so much better.
Jessica Greaves
2024.07.15 2024.07.15 | United Kingdom
Finlock Removals were there for us when so many others had let us down Finally after years of countless companies failing to provide promised quotes, or providing quotes and walking away from the job on the day (RutilusCGR), Harvey at Finlock gave us a quote we were happy with and when Scott and Luke actually arrived we were overjoyed. They were polite, friendly, understanding and very hardworking. All the materials used are sturdy and of good quality. We are extremely pleased with the finished job.

Date of experience: 13 July, 2024
Nigel Dennis
Nigel Dennis
2024.07.11
I had the pleasure of having Finlock Removals replace the old and leaking gutterings on my home. The job they did for me was excellent. The day they came, they were on time and went straight to work setting up their own scaffolding, and I was sure that they would have to complete the work the next day, but no, the two fitters “Joe and Francis, worked hard and managed to complete the job that afternoon. The job was of excellent quality and it really looks brilliant. That night and most of the next day , we had heavy rain and it worked perfectly. Thank you very much and I will recommend them to others in the future.
Nigel Dennis
2024.07.11 2024.07.11 | United Kingdom
Excellent work
Karen
2024.07.03 2024.07.03 | United Kingdom
Extremely pleased All organised within a few days, very easy to discuss with Harvey and arrange what we wanted. Excellent price as our adjoining neighbours had theirs done too. Both houses done in t 4 days in the extreme heat by the lovely team of Jo and Francis. Amazing young men, so polite and considerate, cleared up every day after themselves and all waste in a hippo bag ready for collection. Very pleased with the whole process. Lovely team on the phones too. Definitely recommend.

Date of experience: 25 June, 2024
Nigel Woodgate
Nigel Woodgate
2024.06.05
I got several quotes prior to getting the work done and Finlock Removals was better explained, more detailed and slightly cheaper. I didn't want to just get a local firm in as it's a specialist job. The scaffolders and guttering men turned up on time with minimal disruption. The work was completed in five hours! The property was left clean and tidy and guttering looks great. Highly recommended.
William Darke
William Darke
2024.06.05
I recently had the pleasure of working with Finlock Removals for the removal and installation of new gutters. From the outset, they were exceptionally clear and informative about the process. The team arrived on time and completed the job in just one day, which was impressive. One thing that stood out was their attention to cleanliness. They set out a Hippo bag conveniently beside the road to ensure all waste was neatly contained and out of the way. The entire crew was friendly and professional, making the whole experience smooth and stress-free. The new gutters look fantastic and have greatly improved the appearance of my home. I highly recommend Finlock Removals for anyone in need of gutter services. Their efficiency, tidiness, and excellent customer service are top-notch!
Steve Dickson
Steve Dickson
2024.05.03
Finlock Removals have just completed replacing the guttering on my bungalow and they have done an incredible job, from the quote to the finish has been an excellent service. The two fitters were so friendly, neat and tidy and very respectful. I would recommend Finlock Removals to anyone. Fantastic job guys Thank you Steve’s
Mark Brown
Mark Brown
2024.04.22
Very fast service, completed within one day and came in at the exact price they quoted, no hidden charges and all rubbish taken away swiftly! Would highly recommend.
Mick Dobinson
Mick Dobinson
2024.04.21
Very , very disappointed in this company , promised a lot but have not followed through with any of them. Pile of rubbish is still sitting outside my house well over 2 weeks after payment was made , they stated it will be collected 3/5 days! One of the guys barely cleaned up anything , i had to do all that once they were gone, scaffolding was still up almost 2 weeks after also. They dont even deserve one star in my opinion , but had to give one otherwise unable to post , seems once money was paid there customer care is not important anymore. They cracked my neighbours guttering, then tried denying it saying it was already there! They have since admitted responsibility & it will be repaired....not by the same team hopefully. I personally would advise anyone to avoid this company if you wish to have your concrete guttering removed. 21.04.24.....update The company did follow through a week or so ago with repairs , and they kept to their word to have the rubbish moved urgently. All happy in the end.
Laura Wynn
Laura Wynn
2024.04.12
Great service! Very quick process. Phoned on the Friday had new gutters by Wednesday. Highly recommend
Lee P
Lee P
2024.04.10
Our dealings with Finlock Removals have been nothing short of excellent. We had our maisonette Finlock concrete gutters completely removed and replaced with black square guttering, soffits and fascia’s. The result has been amazing and we are so happy to be finally rid of the ugly, dated and quite simply inadequate concrete guttering system, once and for all. The installation team (Jo and Francis) were like a fine tuned engine and worked so hard and efficiently. We kept saying they should be working for a Formula One team, they were that good! They even helped to remove some old redundant cabling and sky dish that was no longer needed for us which they didn’t have to do! Eve, Kyle and Harvey in the office worked tirelessly to answer all of our questions beforehand and addressed any concerns that our neighbours came up with in great detail. Their communication throughout has been faultless. We highly recommend Finlock Removals and are forever grateful to them for improving our property and we look forward to finally being able to enjoy living without any further mould issues occurring. Well done guys, keep up the good work! Before and after photos to follow….
David Newman
David Newman
2024.04.10
Good work and done in good time.
Doreen Whitehead
Doreen Whitehead
2024.04.09
Very polite quick and efficient. Gives the house a lovely face lift ..no photos as its raining again ..thank you Flintlock