A great team that works at a fantastic pace with amazing communication! Everything was explained thoroughly. There was no "salesman lingo" because the 3 people I dealt with, were all extremely knowledgeable on the industry and their product. On the product, from the research I did, it was the best option for me personally. Special thanks to JD, Alistair and Nick. Top job lads!
Dan was excellent in explaining the novated lease process, and it’s clear he has spent a lot of time doing this as he could answer all of my questions, even the curly ones. Alistair from the finance side was easy to talk to and was really responsive and helpful in getting all the relevant paper work through as well. Even with a few hiccups induced from my end, Dan and Alistair took it in their stride. Overall I felt supported and like I could reach out at any time if I wasn’t sure of anything. If the operation of the lease is as comfortable as this has been, Fingo will be an easy choice for a new lease come renewal.
I had a fantastic experience with Daniel Hudson and Alistair from Fingo. Their process was incredibly seamless from start to finish, and they patiently walked me through all the details, ensuring I understood everything clearly. They made things happen quickly and were always available to assist and answer my calls. Their professionalism and customer-focused approach made the entire experience stress-free. Highly recommended!
I recently had 2 vehicles leased through Fingo, and had the best customer service I had ever received in my life. Gehan went on holiday, but still worked and still communicated, just so I could get my vehicles through the busiest time of year. Then went through to Dina, and she pushed, and she too went on holiday, but still worked on my leases to get them through. I have to say, thank you so much guys, you have truely gone above and beyond.
I’ve been a classic ‘careful buyer’, which made this a detailed, drawn out process. Fingo we’re remarkably patient and professional though out the entire process and have fielded every question I had, including many that were repeat queries to confirm my understanding. Of note is the valiant efforts of Gehan who demonstrated refined expertise, exceptional availability and a willingness to provide a myriad of details to a ‘details’ guy. Thank you, Fingo!
Helpful, Simple and Easy
Jerome was a pleasure do deal with!
He made this process very simple and helped guide me through my many options.
Alistair was also very helpful and friendly.
Their teamwork made this end-to-end process very simple and easy- Thankyou
I have already recommended Jerome and the Fingo team to assist staff and friends in leasing options.
Fingo provided an outstanding experience with my novated lease! The team was incredibly helpful throughout the entire process, and their expertise made everything seamless. A special shoutout to Julie, who was absolutely brilliant! She went above and beyond to ensure I understood every detail and made the entire process stress-free. Exceptional customer service all around—highly recommend Fingo!
I looked at the Fingo website for a comparison to other companies. I provided my details and Rob from the local office contacted me the following day. He was extremely polite and non-pushy, and provided some really honest, useful information. I also found that Fingo’s quotes provided the most comprehensive breakdown of the costs and benefits and was more transparent. Once I agreed to the quote, Rob went straight to work finding the best vehicle deal. Once the car was found, he put me through to Dina at the Melbourne office to collate the paperwork. She was extremely efficient and a pleasure to speak with. Both Rob and Dina were very easy to get a hold of by phone and email when I had questions. The whole process was stress-free and I would gladly recommend them to anyone who believes a novated lease could be beneficial.
Daniel from Fingo was good at explaining concepts to me which I was unfamiliar with. He always had time to go over any information or questions I had. Throughout the process, I felt as though he was going above and beyond to get me a good deal and help me find the right car without being pushy or rushing the process. Really appreciate his help and would recommend Daniel and Fingo to family and friends.
It was an absolute pleasure working with Nick at Fingo. It was my first time organising a novated lease through my company but he put me at ease as he was very clear with all the information he presented. He gave great advise to ensure we remain eligible for the FBT discount. I would definitely recommend his service to everyone. Nick, I hope your lunch from your boss! Well deserved! ;)
I had an excellent experience with Gehan and Alistair from Fingo Finance for my novated leasing. They were professional, knowledgeable, and made the process easy to understand. I chose Fingo because they had 5 stars on Google and 4.9 stars on Trustpilot, and I was not disappointed. Gehan tailored a plan that fit my needs perfectly and was always available to answer my questions. Alistair assisted me with the settlement process and made it effortless. Their friendly and approachable nature made the whole experience stress-free. I highly recommend Gehan, Alistair, and Fingo Finance for their outstanding service! Thanks for being my right choice.
I recently set up a novated lease with Jhomel at Fingo, and I couldn’t be happier! Jhomel's expertise and clear guidance made every step easy and enjoyable. From handling the paperwork to coordinating the finance setup, Jhomel took care of everything, which allowed me to focus on the fun part—choosing the perfect vehicle! The entire experience was smooth and stress-free, and I felt supported every step of the way. I highly recommend Fingo, and especially Jhomel, for anyone looking to simplify their car ownership journey.
I can't recommend Julie enough if you're looking to take out a novated lease any time soon!
I had no idea of the process at the start and Julie guided me through it with no hiccups. Several weeks later I have my Tesla and have had a few follow ups to make sure it's all going well.
5 stars without a doubt!