Fine Tuned Auto not only tested our van for an antifreeze problem for free, they drove it around twice to make sure all the hoses and clamps were tight and that everything is working well. They've earned my business the old fashioned way - by providing cheerful, prompt, and excellent customer service and by going beyond what was strictly necessary. I highly recommend them. Thank you guys for doing a great job!
Reply from Fine Tuned Automotive - Erie Location2024-02-16
Thank you, Sue for your feedback and your business!
Great service, friendly staff and a really streamlined process for everything. I've had terrible experiences at other shops, but FineTuned treated me like they cared. Next time I need some work, I'll be back!
I must say this is the first review I’ve ever written, and I must also say that this experience with fine tune auto was the best car experience I’ve had in my 72 years of life. EZ the service writer went out of his way to get my repairs done While working with my insurance and kept me informed on progress daily. I would go back to them in a minute. They are the best.
Fine tuned came through huge for me. I had my car at the Ford dealer for a full week while they attempted to diagnose a problem. Ford was never able to accurately diagnose the problem and an annoying rubbing noise continued on my front driver side tire for about 10,000 mi. When I took it to fine-tuned they immediately diagnosed and corrected the problem. Now it's driving great again without any rubbing noises!
Overall great service. The only issue I have is that it takes a very long time for only an Oil change. First time it took little over 2 hours and the 2nd time around 3 hours. Both times with appointments.
This place got me in and out right before Christmas with no wait. They did a great job on the vehicle and explaining what needed to be done. I felt the pricing was fair and the customer service is top-notch!
I recently moved to Boulder County from out of state, so, I had been looking for a new service provider for my Toyota FJ Cruiser. I have been discouraged by the arrogance and non customer service offered by the businesses that I had connected with, including the franchise dealers. Finally I arrived at Fine Tuned Auto and was impressed with their attitude and willingness to help me. My Cruiser now has a new service family to visit when the need arrives. Thank you Fine Tuned Auto for your great service.