Fear Factory Queenstown

fearfactory.co.nz

Fear Factory Queenstown Reviews

Excellent rating
4.6
2710 reviews Verified
Fear Factory Queenstown
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Reviews ( 1228 ) 4.6

Terrell Ilagan
Terrell Ilagan
2024.05.20
Blew my expectations!! Definitely worth the visit if you’re in town :))
Reply from Fear Factory Queenstown 2024.05.22
Terrell that’s wonderful to hear thank you for your great review! 🎉👻
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Lara Maniapoto
Lara Maniapoto
2024.05.17
Got through the maze in 5-10 minutes.. Really enjoyed it but wish it was longer!! The staff were really good at scaring us😅
Reply from Fear Factory Queenstown 2024.05.17
Hi Lara wow you went through at supersonic speed!! We’re sorry to hear you went so fast but maybe you were adrenaline fuelled?! We’re so grateful for your lovely comments about our staff and thank you for your support of our family business
Dorolynne Orca
Dorolynne Orca
2024.05.07
If you want a thrilling adventure, this is one of the activities you shouldn't miss when you are in Queenstown! You think you will not be able to finish it but don't chicken out as it will be worth the experience!!!!
Reply from Fear Factory Queenstown 2024.05.08
Thank you Dorolynne! We loved reading your review and you’re right, don’t Chicken Out! 👻
Joseph Peters
Joseph Peters
2024.05.06
Good times at Fear Factory. Nothing like a good scare to wake you up. Recommended!
Reply from Fear Factory Queenstown 2024.05.08
Brilliant Joseph! And you’re right we are really good at waking our customers up 🧟‍♂️
Fraser Flanagan
Fraser Flanagan
2024.04.30
I visited for the first time on Thursday while visiting New Zealand. I have never been to attraction like this before so I didn’t know what to expect but was overall pleased with the experience. It exceeded my expectations and was good, but the staff were even better as they really made the experience for me. I would also like to give a massive shoutout to Alex and Lucia, they went above and beyond and my whole experience enjoyable, they are a massive credit to your business and deserve a pay rise 🫶🏻
Reply from Fear Factory Queenstown 2024.05.04
Thanks Fraser! We loved reading your review really made our day 👻It’s especially good to hear about your experience with our staff and how they exceeded your expectations 🧟‍♂️
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Sophie
Sophie
2024.04.30
If you’re visiting Queenstown you HAVE to experience fear factory! The staff were brilliant and provided excellent scares. Made it through the whole thing and the people scaring us were so good!!! Deffo check it out
Reply from Fear Factory Queenstown 2024.05.04
Brilliant Sophie! Thank you so much for your review it’s great to know how much you enjoyed your visit 👻
George Smith
George Smith
2024.04.30
Queenstown’s Fear Factory provides an intense and thrilling experience with professional staff ensuring reassurance you are in safe hands.
Reply from Fear Factory Queenstown 2024.05.04
Brilliant to hear George thank you for your review and for supporting our family business 👻
Manic 666
Manic 666
2024.04.30
Went in with some friends and had a great laugh. Staff were very friendly and the actors did a fantastic job giving us lots of scares!
Reply from Fear Factory Queenstown 2024.05.04
Hi Manic 666 we’re so pleased you had fun and enjoyed good scares too! 💀
Sarah
Sarah
2024.04.30
Reply from Fear Factory Queenstown 2024.05.04
Thanks for the stars Sarah! 🧟‍♂️
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colin carpenter
colin carpenter
2024.04.30
Had an absolute blast great experience staff were very friendly would highly recommend a visit pretty scary tho 😀
Reply from Fear Factory Queenstown 2024.05.04
Hi Colin thank you for taking the time to leave us a review and for recommending us too! 👻
Hazel Carpenter
Hazel Carpenter
2024.04.30
Great fun! Highly recommended
Reply from Fear Factory Queenstown 2024.05.04
Brilliant thanks Hazel! 🧟‍♂️
Alicia Ward
Alicia Ward
2024.04.30
Went in and was met by the rudest girl. No wonder there was noone in there. Didn't go inside the attraction we left and told her we would have gone in if she changed her attitude. Disgusting.
Reply from Fear Factory Queenstown 2024.05.04
Hi Alicia thank you for sharing your experience. We have spoken to the member of staff who was on duty so we now have a full understanding of what happened
David Wheatley
David Wheatley
2024.04.30
No one in the shop at 8pm. Female Staff member was the rudest woman in queenstown. When asked about pricing she merely pointed and said prices are up there.
Reply from Fear Factory Queenstown 2024.05.04
Hello David how thank you for sharing your experience. We have spoken with the member of staff who was on duty so we now have a full understanding of what happened
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Matthew D
Matthew D
2024.04.30
Verified
Ready for a good scare My wife and I visited the Fear Factory today in Queenstown.if you like a good scare I recommend this place. My ears are still bleeding from my wife's screams. We will both be sleeping with one eye open tonight lol Is definitely a must do if stopping in to Queenstown Matt and Tina From Australia
Ben Robson
Ben Robson
2024.04.24
I suppose this is more for children so it's on me for feeling disappointed, but i was hoping for atmospheric and suspense based scares. Instead it was a corridor in the dark with someone walking behind you screaming for 10 minutes. My girlfriend jumped a lot, but it was more from loud noises. I think a lot more could have been done, playing with lighting and sound rather than just scream scares.
Reply from Fear Factory Queenstown 2024.04.26
Hello Ben, thanks for your feedback. To be honest no, our attraction definitely isn’t ‘more for children’ but we know different types of scare frighten different types of people 🧟‍♂️ 👻 Thanks for supporting our family business!
Kelly H
Kelly H
2024.04.24
Verified
Scary fun fear times This is a fantastic scare house at a place with an eerie history to it (once a church, then a brothel now a haunted house) located in central Queenstown this fear inducing place needs a visit if you’d like some adrenaline raising fun …in the holidays there are hidden haunting actors that take you by surprise on your way through the scare house, the staff here are great and it was a perfect end to my trip to Queenstown NZ!
Charlotte
Charlotte
2024.04.21
Verified
Beware when booking as a group We booked the scare factor as two family groups with kids, there were 6 that did it in total. It costs $150 all up with a bookme discount (so much cheaper than reg price). One of the kids called chicken (code word to get out) 30 secs into the experience, the lights went on and the whole group was escorted out. The other 5 people had to repay again to redo it, some decided they didnt want to pay again so 2 of them redid it. We though considering it was literally the first part and had been under 1 min inside the experience that requiring repayment for the rest of the group wasnt fair. When the other 2 of the group re did it, they loved it but it took them 7 mins in total to get from start to finish. They loved it but the repaying put a massive damper on it, especially considering we were the only ones there. I think they need to reconsider the repaying and making the entire group leave if 1 person wants out. All in all we spent over $200 for 2 people for 7 mins. Another thing is perhaps do them in smaller groups so you dont have the experience we had.
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Trail61548900766
Trail61548900766
2024.04.19
Verified
Fear Factory Fun outing in Queenstown that resulted in us going to the Fear Factory. Had a fun time and the staff were very friendly and helpful. I recommend and will definitely go again :)
hannah chirnside
hannah chirnside
2024.04.13
We just went to experience the fear factory as we had heard good things but we were so disappointed! Unfortunately the staff (specifically a member named Lucas, the name we were given), had an impression of us before we had even entered the experience. We were kicked out and told we were intoxicated, a number of us have been sober for a number of years so we find that extremely rude and offensive. Once we were kicked out the other staff were so lovely and tried to help us while “Lucas” wanted to put blame on us. I hope the staff learn from this experience and learn to lean into kindness with their customer service in the future. Sad ending to our trip after travelling from Australia.
Reply from Fear Factory Queenstown 2024.04.14
Hi Hannah We are so sorry to read about your experience at Fear Factory Queenstown. We take your comments very seriously and are following up with the relevant member of staff to find out more details
N N
N N
2024.04.10
Spooky and lots of fun!
Reply from Fear Factory Queenstown 2024.04.12
Glad you enjoyed your visit thanks N N! 🧟‍♂️