Fast Response Plumbers Ltd

fast-response-plumbers.co.uk

Fast Response Plumbers Ltd Reviews

Excellent rating
4.6
553 reviews Verified
Fast Response Plumbers Ltd
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Reviews ( 553 ) 4.6

maria maria
maria maria
2024.07.22
Fantastic service, fast and very professional.
Reply from Fast Response Plumbers Ltd 2024.07.23
Thank you, Maria, for sharing your experience with us. It's great to hear the plumber did a fantastic service, being both fast and professional.
Steve Pugh
Steve Pugh
2024.07.16
Great service. Fixed a leaking bath and left the bath better installed and sealed than it had been originally. Highly recommended.
Reply from Fast Response Plumbers Ltd 2024.07.23
Hi Steve, thank you for taking the time to provide your feedback. We were really glad to hear the team did a great job, and left the bath better than the original installation, but most importantly you were satisfied with the work
Graeme Taylor
Graeme Taylor
2024.06.29
Came same day and did a great job on my overflowing water tank and also cured my stuck main stopcock. Very friendly, had all necessary replacement parts on board, and completed everything quickly. Very satisfied and reasonable charge.
Reply from Fast Response Plumbers Ltd 2024.07.03
Hi Graeme, thank you for taking the time to provide your feedback. Really glad to hear the team did a great job, were friendly, quick, but most importantly you were satisfied with the work.
Jacqueline Boxall
Jacqueline Boxall
2024.06.01
Reply from Fast Response Plumbers Ltd 2024.06.25
Thank you, Jacqueline, for your great review! We're thrilled to hear you had a positive experience with us.
Richard John
Richard John
2024.05.20
Great can-do attitude, whatever it took they got job done!
Reply from Fast Response Plumbers Ltd 2024.05.25
Hi Richard, thank you for taking the time to provide your feedback.
sonia patel
sonia patel
2024.04.23
Very quick to answer the phone and send someone out. The person who came to fix our issue knew exactly what was going on and was able to fix everything on the job. Would definitely use again and will be recommending to people too.
Reply from Fast Response Plumbers Ltd 2024.04.25
Thanks, Sonia, it is great to hear that you were happy with our service. We take pride in what we do, and we are pleased that this comes across. Also, thanks for your recommendation.
Nkuli Hepburn Zikalala
Nkuli Hepburn Zikalala
2024.04.03
So far so good! Have had a very expensive designer toilet in the flat wet bought that finally had an issue with the cistern which would have cost a fortune to replace. Two lovely plumbers came along and we came up with a solution that works and still looks great. No it’s not cheap but they were clear with hourly pricing from the get go, honest with advice and have been very thorough with their work. Unlike Pimlico plumbers that ask for a years salary and recommend unnecessary work leaving you confused and poor. Thank you for your work.
Reply from Fast Response Plumbers Ltd 2024.04.25
Thanks, Nkuli, for the review. It's always good to hear that the engineer went that extra mile for you, provided honest advice and quality service. Thank you for the recommendation.
Jonathan Few
Jonathan Few
2024.03.28
Fast Response Plumbers Ltd Excellent service, from the initial call they had phoned back within 30 minutes confirming the availability of a plumber in my area. The plumber fitted new brackets to the tap and completed the job in just under 30 minutes. No nasty surprises with the cost, exactly as expected. Neat tidy job by a well trained plumber.
Reply from Fast Response Plumbers Ltd 2024.04.03
Thank you, Jonathan. I'm glad to hear we did an excellent job, and you were very satisfied with the work.
Tamara Teichman
Tamara Teichman
2024.03.24
Thankfully super quick response from initial phone call to the office to book their plumber & within 25 mins a brilliant technician arrived and sorted all out. Really impressed & really appreciate. Fantastic. Stuck to their word & sorted all out & the plumber was great & put all the appliances back after all work was done! Thank you! Definitely keeping this company in phone on hand. Great work. Thankyou!
Reply from Fast Response Plumbers Ltd 2024.04.03
Thank you, Tamara, for the 5-star rating and the great comments. We strive to give our customers a great experience and glad this came across.
dave chamberlain
dave chamberlain
2024.03.20
Easy process from start to end. Quickly answered call - plumber here in a couple of hours - fixed the clogged sink drain taking about an hour (very badly clogged) - clean and courteous plumber - overall excellent experience.
Reply from Fast Response Plumbers Ltd 2024.04.03
Glad we could help Dave, our aim is to resolve the situation without hassle whilst being prompt, polite and efficient. Thanks for the feedback.
Richie Scants
Richie Scants
2024.03.15
Called Fast Response Plumbers to attend to an old leaking tap at a tenanted property. They came promptly and replaced the taps to resolve the issue. Communication was great keeping me updated at all times and I was happy with the outcome and will use their services again when I have plumbing issues.
Reply from Fast Response Plumbers Ltd 2024.04.03
Thanks, Richie, for the great review. It's always good to hear that the engineer went that extra mile for you and that the customer was happy with the outcome.
Mira Lobo
Mira Lobo
2024.03.10
I needed some urgent plumbing work done. I can’t thank Fast Response enough for the speed and manner in which they did the job. I would very highly recommend them and my thanks to Chris for an excellent job.
Reply from Fast Response Plumbers Ltd 2024.03.14
Thank you, Mira, we pride ourselves on good time keeping and getting the job done quickly and without any fuss. Glad this came across. And thank you for the recommendation.
Tamsin Adley
Tamsin Adley
2024.03.08
Would reccommend, I got an appointment the next day, the plumber Chris was particularly lovely and fixed my two problems quickly and explained to me what he was doing.
Reply from Fast Response Plumbers Ltd 2024.03.14
Thank you, Tamsin. We try our best to attend the jobs when it best suits our customers. Excellent to hear Chris was so helpful and knowledgeable.
Scarlett Mills
Scarlett Mills
2024.03.04
Great service! Arrived within 3 hours, found and fixed the issue easily and very reasonably priced for London ! Definitely recommend and will use again.
Reply from Fast Response Plumbers Ltd 2024.03.07
Thank you, Scarlett. We try our best to attend the jobs when it best suits our customers. Great to hear the problem was easily fixed and that you would use us again.
Sophie-May Lobley
Sophie-May Lobley
2024.02.13
Very efficient service thank you!
Reply from Fast Response Plumbers Ltd 2024.02.14
Sophie-May thanks, the whole Fast Response team was thrilled to hear your feedback.
ColH-9
ColH-9
2024.02.12
The Fast Response team attended two jobs. One quite difficult replacement of a leaking pipe was fixed without any fuss, particularly as it was 20 ft up on an outdoor pipe. The second job requires a new kitchen tap. The engineer explained and showed me the problem, so I understood we need a new tap and have ordered one. They will come back to complete the job
Ian Mansfield
Ian Mansfield
2024.02.10
Efficient, thorough and professional in his work. Would certainly use again.
Reply from Fast Response Plumbers Ltd 2024.02.11
Thank you, Ian, for sharing your experience with us. It's great to hear that we did a good job, were thorough, and most importantly that you would use us again.
Fay Clancy
Fay Clancy
2024.02.01
Excellent service provided! Did a thorough job in identifying and fixing the issue quickly and were very professional and friendly. I will certainly use Fast Response again and would recommend them to others.
Reply from Fast Response Plumbers Ltd 2024.02.03
Thank you, Caroline, for sharing your experience with us. It's great to hear that the engineer was efficient and left you with a positive experience. Also, that you would use us again.
Simone Owen-thomas
Simone Owen-thomas
2024.01.30
Reply from Fast Response Plumbers Ltd 2024.04.03
Hi Simone, thank you for taking the time to provide your feedback.
Matt Terry
Matt Terry
2024.01.30
If you want to be charged a fortune, diagnosed the wrong fault, and 'fix' the problem for only a few hours then these are your guys! I was charged £250 for an emergency call out where I was told the heating system was sludged up and the boiler needed changing. The engineer drained the system and got it working, only for it to not work again the following morning. Fast Response were at least willing to send the engineer again for free, but the same problem was diagnosed. Needless to say they were happy to quote for a new boiler installation. The following day we sent a plumber we trusted who correctly diagnosed a faulty 3 port valve (nothing to do with sludge or the age of the boiler), replaced the part for a nominal fee and all is working perfectly again.
Reply from Fast Response Plumbers Ltd 2024.01.30
Thank you for sharing your feedback. We would like to address some points. Firstly, we only charged £213.60 and we never said we fixed your boiler. We explained that we got the boiler working for now, but we cannot say how long for, as the system was full of sludge, as the system was old and had years of neglect. That is what had caused the three-port valve to stop working. Our decision not to change the three-port valve was driven by the consideration of providing you with a lasting solution. Replacing the valve alone might have provided a temporary fix, but the underlying issue of sludge within the system would have persisted, leading to recurring problems in the future. We are committed to finding the most suitable and lasting solutions for our customers. We apologize if our communication did not adequately convey the reasoning behind our recommendations. We value your feedback and will use it to improve our communication processes.