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التقييمات ( 992 )
Jean Rod
2024.08.31
DONT USE THIS PLACE Scam they take your money Won’t answer the phone ever an cancel your appointment or reschedule it for four months later won’t give you refund complete garbage
Hi Jean Rod,
We are sorry for the inconvenience you have had to go through. Due to privacy regulations, we can’t discuss the specifics of your comments on this platform. However, we are committed to providing you with high-quality care and take each feedback very seriously. For further discussion, please contact us directly at help@medvidi.com or (415) 548-2062.
Be well,
David || MEDvidi Patient Support Team
Justin D Roth
2024.06.27
It took awhile to correct, but after changing my provider my experience improved and currently satisfied.
Hi Justin D Roth,
Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@ezcareclinic.io or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible.
Be well,
Amber || EZCare Patient Support Team
Richard Meinhart
2024.06.11
Extremely helpful, dedicated doctors AND staff. I highly recommend! I've been looking for help and most doctors are months out for appointments. I was falling apart, getting worse while waiting. I FINALLY and absolutely feel like I'm on the right track now. It's like a missing puzzle piece in place. They treat you like an individual and I'm so incredibly grateful for the doctors, support teams and everyone behind the scenes. Thank you!
Hi Richard Meinhart,
Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible.
Be well,
David || MEDvidi Patient Support Team
John Rankin
2024.05.28
Awesome experience getting help on a holiday. Good customer service from Rubi getting my prescription through.
Hi John Rankin,
Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible.
Be well,
Jane|| MEDvidi Patient Support Team.
S&M K K
2024.05.05
This website is in all ways a scam, that's why it has more than one name, "medvidi" and "ezcare" which is it. They will take your money and discharge you with no medication and no ability to challenge the decision, also you can't get anyone on the phone or email to talk to. Do not trust this place unless you are ok throwing 180.00 down the drain.
Hi S&M K K,
We are sorry for the issue you have experienced. Because of privacy regulations, we can’t discuss the specifics of your comments on this platform. However, we are committed to providing you with high-quality care and deeply consider any feedback we receive. Please contact help@medvidi.com or (415) 548-2062 for further discussion.
Be well,
Jane || MEDvidi Patient Support Team
Aya Fox
2024.05.03
Life saving doctors work here. I don't know where I'd be if it weren't for the help that they provide me. I'm deeply appreciative, and I hope for the best in the future for anyone who uses this service. Customer support has been very helpful and quick to respond to my messages. Fiya has been very kind and reassuring throughout my process and questions when I've needed to have them answered as soon as possible. Thanks again.
Hi Michael Diraffaele,
Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible.
Be well,
David || MEDvidi Patient Support Team
Lincoln Hodges
2024.03.30
Excellent staff and good service. Fast and reliable. For people like me it’s a lifesaver
Hi Lincoln Hodges,
Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible.
Be well,
Jane || MEDvidi Patient Support Team
Danielle Diaz
2024.03.26
My appointment was exactly 10 min and 8 seconds long, the therapist didn't care not listen to my needs. I was prescribed meds I can't take and for 2 days have been getting the run around about calling in a new script. I have severe PTSD, anxiety and panick attacks along with OCD. So of course she prescribed anti depression med! I am not depressed!! They don't listen to anything and won't prescribe meds to help me
Dear Danielle Diaz,
We are sorry for the inconvenience you have had to go through. Because of privacy regulations, we can’t discuss the specifics of your comments on this platform. However, we are committed to providing you with high-quality care and deeply consider any feedback we receive. Please contact help@medvidi.com or (415) 548-2062 for further discussion.
Be well,
Jane || MEDvidi Patient Support Team.
Jacob Gonzalez
2024.03.24
Hi Jacob Gonzalez,
We are sorry to hear about the experience you have had to go through. Because of privacy regulations, we can’t discuss the specifics of your comments on this platform. However, we are committed to providing you with high-quality care and deeply consider any feedback we receive. Please contact help@medvidi.com or (415) 548-2062 for further discussion.
Be well,
Jane || MEDvidi Patient Support Team.
Raymond Lepe
2024.03.21
I’m based out of Texas, first appointment setup was a fail as the doctor never showed up to the call. Having to get a hold of someone to get information is difficult as everytime you call their phone it just states position in q1 but no one ever answers. I did get a text following day stating a new available time and doctor finally joined. Doctor was helpful but biggest negative for me is just getting a hold of anyone via call or text.
Hi Raymond Lepe,
We are sorry for the communication delay you have experienced. At MEDvidi, we value every patient and acknowledge that delayed responses negatively affect our patients' treatment. Please reach out to us at help@medvidi.com or (415) 548-2062 to provide more information that you feel would be relevant in helping you.
Be well,
Jane || MEDvidi Patient Support Team.
Aqua Answers
2024.03.11
This company is a scam. They don't provide care and just take your money. When you call them, they place you on hold for 30min and then when you actually get a person, they hang up on you. Steer clear of this company, they are fake.
Hello Aqua Answers,
We are sorry for the communication delay you have experienced. At MEDvidi, we value every patient and acknowledge that delayed responses negatively affect our patients' treatment. Please reach out to us at help@medvidi.com or (415) 548-2062 to provide more information that you feel would be relevant in helping you.
Be well,
David || MEDvidi Patient Support Team.
Roxana Peters
2024.02.22
5 stars ⭐️ says it all!
Hi Roxana Peters,
Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@ezcareclinic.io or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible.
Be well,
David || EZCare Patient Support Team
Cavs 4 Ever
2024.02.21
Hi Cavs 4 Ever,
We are sorry to hear about the experience you have had to go through. As for our team, we strive for excellent customer service, but sometimes emergency situations might happen. Each feedback matters to us. So, if you'd like to discuss your situation further, please contact our Care Team directly at help@ezcareclinic.io or (415) 548-2062.
Be well,
Ethan Smith. || EZCare Patient Support Team.
Edison Fortner
2024.02.18
This place is a complete scam. They’ll give you just about anything as long as you keep paying if you complain and ask a refund, they will ghost you. I have reported them to the Board of ethics.
Hi Edison Fortner,
Thank you for sharing your recent experience with us. Because of privacy regulations, we can’t discuss the specifics of your comments on this platform. However, we are committed to providing you with high-quality care and deeply consider any feedback we receive. Please contact help@ezcareclinic.io or (415) 548-2062 for further discussion.
Be well,
Ethan Smith || EZCare Patient Support Team
Sandra Milena Marín lopez
2024.02.02
EZCare stands out in the world of online mental health treatment. The team of dedicated human beings provides top-notch therapy and medication management. They've been instrumental in helping me overcome insomnia and anxiety. If you're seeking genuine care, EZCare is the answer.
Hi Sandra Milena Marín lopez,
Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@ezcareclinic.io or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible.
Be well,
Amber || EZCare Patient Support Team
Gilma Iquira
2024.02.02
EZCare has made a significant impact on my mental health journey. The human touch they bring to online therapy and medication management is unparalleled. Dealing with OCD and stress has become more manageable with their support. Highly recommend EZCare to anyone seeking compassionate care.
Hi Gilma Iquira,
Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@ezcareclinic.io or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible.
Be well,
Amber || EZCare Patient Support Team
Luz Rodriguez amaya
2024.02.02
EZCare has my utmost gratitude for their exceptional services. The human touch they infuse into their online therapy and medication management is truly special. Dealing with OCD has become more manageable with their support. If you're on the fence, take the leap – EZCare is a beacon of genuine care.
Hi Luz Rodriguez amaya,
Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@ezcareclinic.io or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible.
Be well,
Amber || EZCare Patient Support Team
Alyssa Lopez
2024.01.23
After verifying my appointment they had to reschedule for like 3 days later. Then after speaking with the "doctor" I get told I won't be getting a prescription. What a joke.
Hi Alyssa Lopez,
Thank you for sharing your experience with us. We recognize the importance of medications to patients, and our team is dedicated to ensuring consistent quality care, regardless of which specialist provides services to the patient.
If you need to discuss your specific case, please contact us at help@medvidi.com or (415) 548-2062.
Be well,
Amber || MEDvidi Patient Support Team.
Steph Smith
2024.01.22
One of the most caring clinics I have dealt with. I highly recommend you give them a call. They really care. I'm very happy.
Update, still wonderful and caring. Taking excellent care of me. Dr. Christinah so caring.
Hi Steph Smith,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
Thank you for your review. We will share this with our team to let them know how they are doing.
You can always reach out to us at help@medvidi.com if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EzCare Medical.
Ashley Gray
2024.01.19
Hi Ashley Gray,
Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@ezcareclinic.io or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible.
Be well,
David || EZCare Patient Support Team