Verified Company
Reply from Extra Space Storage
Our team is so happy you had a great experience, Alex! If you need any assistance the future feel free to stop by or call us.
Great experience from beginning to end! Clean & professional, pricing was very reasonable. Tammy IS THE BEST! Always helpful and knowledgeable! Great advice with any questions. Told her I will stop in just to say hi because she is that good… friends more than customer!
Reply from Extra Space Storage
We're elated to hear about your great experience at Extra Space Storage, Kelly! Thank you immensely for your kind words about Tammy. It's wonderful to know that you found our facility clean and professional, and that our pricing met your expectations. Tammy will be thrilled to hear your praise about her helpfulness and knowledge - she truly takes pride in providing excellent advice and answering any questions our customers have. We're touched that you've built such a positive relationship with her that you consider stopping by just to say hello. Having customers who feel like friends rather than just customers is exactly what we strive for, and it means the world to us that Tammy has made such a lasting impression on you.
Will is amazing. He was extremely helpful with all questions we had. The process was smooth and I would highly recommend this place to anyone because of him!
Reply from Extra Space Storage
We deeply cherish your feedback! Will's helpful service made your process smooth. We're grateful you'd recommend us!
Price went from $44 to $77, after 2 months, this was not a introduction rate, made to get insurance for your contents even though homeowners insurance will cover it.
Reply from Extra Space Storage
We are sorry to hear about your experience. Please accept our apologies. Feel free to reach out to us at (317) 881-4028 to discuss your concerns further.
It's so perfect it's more enough for all of my stuff
Reply from Extra Space Storage
Thank you immensely for the perfect rating! So glad we have enough space for all your stuff.
Our experience with Extra Space Storage in Franklin Township was great from start to finish. The whole process was smooth and stress‑free.
Tammy was especially amazing to work with. She was professional and took the time to understand exactly what we needed and found us the perfect spot to fit our situation. It’s rare to find service this thoughtful and attentive.
We would highly recommend this location to anyone looking for a reliable, well‑run storage option.
Reply from Extra Space Storage
2026.01.22
We are absolutely delighted to hear about your smooth, stress-free experience with Extra Space Storage in Franklin Township from start to finish! It's wonderful to know that our entire process worked seamlessly for you. Tammy truly is amazing, and we're thrilled that her professional approach and dedication to understanding exactly what you needed made such a positive impact on your experience. Her thoughtful and attentive service really does make all the difference in ensuring our customers find the perfect storage solution for their specific situation. Thank you so much for taking the time to share your experience and for recommending our Franklin Township location to others looking for a reliable, well-run storage option!
Wil The Store Manager at Fry .Rd. in Greenwood In. is always very positive and professional when I call or go in and to work with me as the customer. I truly appreciate the customer service and for being so helpful..I have been with your company since around 2019 and everyone I have dealt with have been very nice people and helpful in many ways. Thank you 😊, Bradlyn Pennington
Reply from Extra Space Storage
2026.01.21
We are thrilled to hear about Wil's positive and professional service at our Greenwood location on Fry Road. It's wonderful to know that Wil consistently provides excellent customer service whether you call or visit in person, and that he works so well with you as a customer. Thank you for your loyalty since 2019, Bradlyn! We truly value customers like you who have been with us for years, and we're delighted that everyone you've dealt with at our facility has been helpful and nice to work with. Your appreciation means so much to us and to Wil as our store manager.
Quick and easy service. The team was very helpful and professional!!!
Reply from Extra Space Storage
2026.01.21
We are pleased to hear you found our service quick and easy with helpful, professional team support!
Great service and reasonably priced
Reply from Extra Space Storage
2026.01.18
Your positive feedback about our great service and reasonable pricing means everything to us!
Tammy was incredible!!!! So nice, kind & so friendly!!!!! Went out of her way to help us, seriously can not sing her praises enough!
Reply from Extra Space Storage
2026.01.17
We are utterly delighted to hear Tammy provided such exceptional service! Her kindness and dedication truly shine through your experience.
Clean and friendly atmosphere. Will was very helpful and friendly
Reply from Extra Space Storage
2026.01.06
Thanks for the positive feedback! We're pleased Will provided such helpful, friendly service in our clean facility.