Experience RI Reviews

Barbara Sarvis 2026.08.29

     

Verified

Excellent tour, guide, and education! This was a great experience. We were able to see a lot of RI, learn about the history, culture and landscape while relaxing and letting someone else drive. Our guide was knowledgeable and personable. There were many stops on the way to take photos and tour around, so it never felt like we missed anything. I highly recommend this tour!

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Reply from Experience RI 2026.08.30

Thank you so much for joining us on our Rhode Island in a Day tour, and for your great review!

Renee W 2026.08.29

     

Verified

I do it again! The tour was a very informative and nice experience!

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Reply from Experience RI 2026.08.30

Thank you for joining us on our Discover Providence tour, and for your review, Renee!

Armine Hakhinyan 2026.08.28

     

Great experience, incredible views, interesting stories! Ted is so nice, knowledgeable and entertaining!

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Reply from Experience RI 2026.08.29

Thank you for joining us on our Rhode Island in a Day tour, Armine!

Chris Rock 2026.08.15

     

Diver should be removed from service.

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melissamiller99 2026.08.07

     

Verified

Average experience, decant overview The information given ahead of time about check in and where to start the tour was confusing. There wasn’t anyone there for check in. The picture for the tour shows the capital building which isn’t part of the tour. The tour guide was kind and shared stories. Mostly stories about the mob more with some overview of the city’s history. The stops were varied and interesting and tied in well with some of the stories.

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Reply from Experience RI 2026.08.08

We apologize for any confusion about the departure location. Our customer service manager, Brayden was at the departure location checking everyone in. Thank you for joining us!

David Spalding 2026.07.25

     

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Casey O'Reilly 2026.07.24

     

Suggestion: keep your guests and the residents of Rhode Island safe by teaching your drivers not to go the wrong way down one ways as a time saver. That would be great. Rules of the road apply to all. ♥️

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Reply from Experience RI 2026.07.25

Thank you for alerting us that this happened. Our drivers are trained very well, so we don’t know what happened in this case, but we will look into it. Safety is our #1 priority.

Brenda Heyman 2026.07.24

     

Wonderful tour today, saw and learned so much about Rhode Island’s history, landscapes and elite. Would absolutely travel with this company again anywhere they go! Thank you for a beautiful day around your beautiful state!

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Reply from Experience RI 2026.07.24

Thank you, Brenda! It was a delight to have you with us on the Rhode Island in a Day tour!

Antonio Carlos G 2026.07.23

     

Verified

Whats is the flower of Providence? ask Brandon. It wqs a very nice experience Brandon know the City so well that he make it funny and entertain us for 1h and a half.

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Reply from Experience RI 2026.07.24

So glad you enjoyed our Discover Providence tour with Brayden! Thank you for joining us!

3needs2016 2026.07.22

     

Verified

Great overview of the small state with a big presence Our guide, John, was enthusiastic, knowledgable and engaging.

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Reply from Experience RI 2026.07.24

Thank you so much for joining us on our Rhode Island in a Day tour!

MegaM 2026.07.21

     

Verified

Disappointing We expected a walk alongside a tour guide who would tell us what we were seeing (buildings, ocean, the Cliff Walk itself) and share other information about Newport as well. Instead, the guide said he knew only a few things about a few of the houses, and he quickly walked ahead, stopping only a few times to assemble the group and talk. The information is out there! While in Newport, we saw several books about the Cliff Walk that would have enabled an informative (not exhaustive) tour.

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Reply from Experience RI 2026.07.22

I want to apologize for the disappointing tour you received. We expect all our guides to be very well-versed and provide you with an exceptional tour experience. Thank you for taking the time to share your valuable feedback. It will help us improve the experience we deliver.

melmart2018 2026.07.18

     

Verified

Not worth it! We booked thru Viator. No one showed up. We called and couldn’t initially find our booking. Then they found it and apologized. we walked the area by ourselves and it was just fine. I have been waiting for my refund.

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Reply from Experience RI 2026.07.21

Upon reading your review, we have investigated the matter, and are not sure what happened here. There is never a time where our guides do not show up for a reserved tour. It is possible that your booking through Viator did not sync with our booking system. Also, since you booked through Viator and not directly through us, your refund comes from Viator, not us. We are sorry this happened. Everyone loves our Cliff Walk tour because you learn about the people and places you are seeing on the beautiful walk. We would have loved to given you the tour!

Go35885220954 2026.07.15

     

Verified

Confusing pick up spot Meet up location changed and we got lost walking to another. Dean Hotel does not exist, it is Neptune Hotel at same location.

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Karen M 2026.07.15

     

Verified

A fun learning experience Our guide, John, was extremely knowledgeable on historical facts and also very entertaining. He made our day fun and memorable.

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Karen Werthmann 2026.07.09

     

Thank you Ted for a top notch tour of all things Rhode Island today specifically in the Rhode Island in a day tour. We visited several towns and all were lovely. I also appreciated the wealth of history that Ted told all of us about on the tour. He made this tour very enjoyable and also has a nice sense of humor. I would recommend this tour or any of the other tours of Explore Rhode Island. Thank you so much!

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Reply from Experience RI 2026.07.11

Thank you so much, Karen. It was a delight to have you on board for the Rhode Island in a Day tour!

Donald H 2026.07.08

     

Verified

Good time even in the rain The tour was informative plenty of useful stops (restrooms/shopping/sights) tour guide was pleasant and engaging.

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Reply from Experience RI 2026.07.11

Thank you for joining us for Rhode Island in a Day!

Eunice V 2026.07.08

     

Verified

A Thorough Rhode Is Tour We really enjoyed Ted, our tour guide. A RI native, his love for Providence was evident throughout the bus tour. Lots of opportunities to get off and get closer to explore and take pics. No rushing. We learned so much about the Ocean State! Ted gave everyone their 8 hours-worth! Highly recommend.

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Reply from Experience RI 2026.07.11

Thank you so much for your high recommendation of our Rhode Island in a Day tour!

Coastal61765855205 2026.07.06

     

Verified

Newport a fun place Great time beautiful place Of your going on o the mansions I suggest joining the preservation society, Also visit Audrain Museum For Tennis museum, and the cliff walk

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Kerry Schmeiler 2026.06.27

     

Tour guide ,Phil, was very knowledgeable and engaging.

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Reply from Experience RI 2026.07.01

We are so glad you enjoyed your Discover Providence tour with Phil! And, you captured some great pictures of our lovely capital city!

wuzteacher 2026.06.27

     

Verified

General overview of Providence If you are Italian American, you might start to feel a little uncomfortable as the guide’s enthusiastic (gleeful?), graphic depiction of Providence’s Italian American criminal past goes on for an inordinate length of time. Since the guide claimed to be a history buff, he might have provided a little balance by mentioning that William Paca of Italian descent was a signer of the Declaration of Independence, and that Thomas Jefferson’s assertion that “all men are created equal” was inspired by the writings in Italian by his friend Philip Mazzei.

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Reply from Experience RI 2026.06.30

Thank you for sharing your thoughts. We appreciate your input and perspective. And, thank you for joining us on our Discover Providence tour!