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Lots of good experiences that we will never forget.
We had a wonderful experience with our driver Bernard and also with Nancy's organization (Excell Gateways) for our trip in Kenya.
As per our request, Nancy organized our trip from Nairobi Wilson Airport to Sarova Mara Game Camp (where me and my friend had chosen to stay during 3 days ). Bernard was waiting for us at the airport and would stay with us for 6 days. The price was very reasonable.
He took us to Sarova Mara Game Camp but before he stopped at a shopping in order we could exchange money and buy some food for our 5 to 6 hours till there. The car was very good and also confortable. The correct one for game driving.
The next day Bernard drove us to our first game driver and it was JUST GREAT as he was able to explain us everything and at this first day we could see the Big Five. Just unbelievable and very lucky of us!!!!!
Our second game driver was also very good. Lots of good experiences that we will never forget.
Then we went to Lake Naivasha for 2 days and Bernard took us to good places on the way.
The last day was at Nairobi where we went to a shopping, a very good place to have lunch (Cultiva Restaurant) and a place to buy some souvernirs.
Bernard and Nancy helped us a lot all the time we had some doudts. They were ready to answer all our requests.
We had had excellent photo taking opportunities and if somebody asks us which company to choose, we will tell the Excell Gateways and Bernard as a driver.
Thank you so much!!!!!
Verified
Five stars for customer service
Booked a short trip to the Coast through Excel Getaways and the customer service was excellent. My business might have been small but the service I received was awesome. Communication was timely throughout and detailed. Before, during and the follow up after the trip.
Thanks to Nancy, Stephen, you are wonderful people. All the best in your company. When I have an opportunity to travel again I will sure use your agency, I have already sent out word about you.
Ann
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Excellent plannin
We used Excel gataways limited to plan a family holiday and their services were over and above our expectation.they organized the most convenient flights that fit right into our schedule and followed up on our ground transportation and hotel bookings promptly
I would use their services again.thankyou Excel getaways team
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Excellent Post Corona Safari and beach vocation
We have just finished our safari today. We went on the 7 days 6 nights safari to visiting Ol Pejeta Conservancy, the Lake Naivasha and Maasai mara we stayed at the Serena sweetwaters, the Lake Naivasha Country Club and finally the Ashnil Mara camp. The accommodations were great and lovely, we liked the Serena Sweetwaters camp the most, plenty of wildlife and next to our tent. Went down to Diani beach for a couple of days to relax- stayed at the Afrochic Diani. Will do seperate reviews for each.
We had a truly amazing time and saw so much wildlife and scenery beyond our wildest dreams. The service and standard was extremely high and we could not have asked for more.
Our guide Timothy was very knowledgeable and helpful and fun to be with. He made sure that we had the best opportunities to see the wildlife. We had a private safari in a very comfortable 4x4 Toyota Land cruiser. The price was very competitive and excellent value.
The Team Excel Getaways gave us invaluable information very promptly during our planning and helped us choose this safari as well as the beach accommodation. This trip turned out to be one of the best we have ever taken to Kenya so far.
We came across so much wildlife and had had excellent photo taking opportunities.
Highly recommended.
Kacey