Europe Removal & Storage

Europe Removal & Storage Reviews

Good rating
4.2
211 reviews Verified
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Reviews (211)
Hannah Sereni
Hannah Sereni
2022.11.27
Positive
Professionalism
Quality
We moved today with Europe removals and we received an extremely good service. The movers were on time and extremely efficient. They moved everything safely and left no damage to either property or the furniture itself. I would really recommend!
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layzeday
layzeday
2022.11.01
Critical
Professionalism
Quality
Value
A disgraceful company. Provided a quote for all inclusive packing and removal service. In reality this was not the case. Made our move a nightmare. Did not pack correctly, did not provide the removal persons or vans they quoted and then ripped us off and blackmailed us by insisting on having extra cash or they would take our furniture to storage, as they insisted they work 9 to 5pm and asked us to pay for each man on an hourly basis after 5pm. The crew were very slow. They did not re-assemble furniture and insisted on putting most of the boxes on the ground floor as they could not be bothered to put them in the correct floor. All in all a shocking experience.
Shirley Garratt
Shirley Garratt
2022.09.05
Critical
Responsiveness
Having damaged our furniture and after many contacts by phone and emails 3 weeks on still waiting for a reply.
steve kelly
steve kelly
2022.08.08
I wasn’t sure what to expect with Europe removals but I am so glad we booked them. Ali and the team on the day where fantastic, so friendly, polite and nothing too much. Thank you! Laura
Matthew Wilson
Matthew Wilson
2022.08.07
Positive
Quality
Responsiveness
Value
We recently moved house, and I applied for quotes on a removal comparison site. I was then contacted by around eight companies, including Europe Removal. They were the only ones that visited the house to come up with the quote (the rest were via video), and their quote was by far the most competitive. They did the move over two days, showed up on time, and the staff were extremely hard working. There were no breakages and everything went really well. Would certainly recommend. Only downside was clothes were moved in traditional boxes rather than ones with rails, but I think this helped to keep the cost down.
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Jeni Dillon
Jeni Dillon
2022.08.02
So professional and efficient. Not to mention cheerful and kind. Had a bad experience elsewhere last time I moved but these folks. They are the absolute best. Moved from London to Yorkshire today. I’m tucked up in bed. Comfy. And so relieved that I chose this company. From the first contact to the final goodbye. Nothing but the best service. Value and quality.
Christèle Cantimpré
Christèle Cantimpré
2022.04.11
Critical
Quality
Very bad service , m9vers are unprofessionnal and are damaging a lot. The claim was indeed done outside the contracting 7 days, so sticking that claim should be dome within the 7 days even if photos were taken when the movers did the damges
Sarah-Jane Arnold-Challenger
Sarah-Jane Arnold-Challenger
2022.03.30
Positive
Professionalism
Excellent company, very reliable with an extremely professional service. The team made the moving process stress-free and provided a 5 star door-to-door service. Communication was clear and commendable throughout. I have no hesitation highly recommending this company.
sanjeev bhardwaj
sanjeev bhardwaj
2022.03.26
Positive
Professionalism
Quality
Responsiveness
Value
Nothing was a problem for these guys and made our move a lot easier. Well recommended
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Deepa and Mano Sundaram
Deepa and Mano Sundaram
2022.03.22
Positive
Responsiveness
Value
Carlos FC Nogueira
Carlos FC Nogueira
2022.02.25
Positive
Professionalism
Quality
Responsiveness
Value
I would like to say that the move yesterday went perfect and your team was brilliant and dedicated to make the job done in a pristine condition. Please send my thanks to them for all the help and making the job easy and without any stress.
Reply from Europe Removal & Storage 2022.03.07
Thanks for sharing your rating with us and the community.” "Thank you for the 5 star rating".
eleanor campe
eleanor campe
2022.02.08
Positive
Professionalism
Quality
Responsiveness
Value
I could not recommend this firm any more! They were so helpful from the outset. Jerry who dealt with our initial enquiry was so accommodating, flexible, friendly and amazing from the get go. We had to change our moving date so many times & nothing was too much trouble for him. Due to last minute exchange and complete in one day, the removal men came in in 1 day and moved our whole house an hour and a half away, all within 7 hours!!!! They were also so friendly & helpful. I could not have got through this move without them all.
Reply from Europe Removal & Storage 2022.02.08
"Thank you so much "Eleanor Campe" for taking the time to leave us a 5 star rating - it's much appreciated!" We love our valued customers.
Caroline Sampson
Caroline Sampson
2021.10.22
Positive
Professionalism
Quality
Responsiveness
Value
This company made our move so effortless. After us changing our moving date a few times and letting them know at the last minute a moving date they were very accommodating. The guys that moved us were extremely professional nothing was too much for them. Highly recommend them to anybody who is moving house. Excellent value for money
Reply from Europe Removal & Storage 2022.01.17
"Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!"
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jonanthan cook
jonanthan cook
2021.08.28
Positive
Professionalism
Quality
Responsiveness
Value
Fantastic service once again from Europe removal & storage. Excellent pre move preparation carried out by our move coordinator, who was friendly and helpful. Our virtual survey was a straight forward process, undertaken very professionally. We had 2 different crews for our 2 day move and they were all excellent at their jobs, punctual, efficient and hard working. Europe removal & Storage took so much stress out of the move. I wouldn’t hesitate in the least to use them again for any future house moves. Many thanks once again to the whole team!
Reply from Europe Removal & Storage 2022.01.17
"Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!"
Maxwell Ward
Maxwell Ward
2021.06.27
Positive
Professionalism
Reply from Europe Removal & Storage 2022.01.17
"Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!"
Martin Travis
Martin Travis
2021.04.12
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
All members of the Europe Removal & Storage Ltd were outstanding, cooperative, efficient, and extremely hard working. They arrived promptly and got on with the job in a professional manner. We are so grateful and would definitely recommend Europe Removal & Storage Ltd.
Reply from Europe Removal & Storage 2022.01.17
“We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.”
nick a
nick a
2021.01.13
Positive
Professionalism
I was concerned when they arrived in unmarked vans but they were actually very good. I had the full packing service and moved a four bed house in difficult conditions with snow on the ground. Everything went smoothly. I have some very heavy and bulky furniture and it all arrived unscathed. I would definitely use them again.
Reply from Europe Removal & Storage 2022.01.17
"Thank you so much for taking the time to leave us a 5-star review."
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Emma Phillips
Emma Phillips
2020.11.24
Positive
Professionalism
Punctuality
Responsiveness
Value
Great experience with Europe removals moving from London to Sussex a couple of weeks ago. Prompt customer service and fast and efficient dismantling and removal. Would recommend!
Reply from Europe Removal & Storage 2022.01.17
"Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!"
Nathan Daubagna
Nathan Daubagna
2020.09.21
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
The team was fantastic from the moment I requested a quote! Not only was the quote very very competitive but the team make the experience very smooth! The team were very accommodating with our schedule, collected and dropped as planned! We will definitely use the services of the team in the future
Reply from Europe Removal & Storage 2022.01.17
“We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.”
James brown
James brown
2020.09.14
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
From the booking process until the service completion everything went very smooth. The price is not the lowest in London, but the services is truly fantastic, so I would say it's reasonable. I would recommend Europe Removal and Storage. Ps: The workers wore masks, gloves and shoe covers.
Reply from Europe Removal & Storage 2022.01.17
James brown, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything.