Kootenay Espresso Medic

Kootenay Espresso Medic Reviews

Excellent rating
4.6
9 reviews Verified
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Reviews (6)
Sent 2 emails and they never even bothered to reply. Terrible customer service.
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Christine Andison
Christine Andison
2021.06.08
Positive
Professionalism
Quality
Responsiveness
Value
Would highly recommend Niko for all your espresso machine needs. He was able to diagnose and repair our machine promptly and at a very reasonable price. So lucky to have this service in the Kootenay Region!
Crystal Leonard
Crystal Leonard
2020.11.12
Positive
Professionalism
Quality
Responsiveness
Value
Amazing to work with! Got our new Sanremo Verona through Espresso Medic and Niko came out to hook it up for no extra charge and fixed our older machine so we can have a back up. We are in Invermere and he came all the way here from Nelson. Highly recommended!!
Kimberly Mamos
Kimberly Mamos
2020.10.12
A little bit of magic is added to everything the Espresso Medic touches. He has been a huge part of The Humble Bean's success and I couldn't be more grateful. The knowledge is impressive and the care is like no other. If you need great quality products and service only one option comes to mind.
Mark Errett
Mark Errett
2018.12.14
I bought a 1990 Elektra Microcasa at a Salvation Army silent auction in Vancouver. I took it apart and cleaned it out and would have been ok, except I decided to take an extra copper tube off to check it and I couldn't stop the leaking afterwards. I took it to a local shop and they kept it for weeks and then said they couldn't fix it. $40 for nothing! I found a good place in Oregon, but even they said it was too old to repair. Then I somehow found Niko at Espresso Medic in Nelson. He is a 'can do' kind of guy and said right away 'yes I can fix it!'. I had the machine shipped to him and a little while later I got full photos of the whole thing apart with a detailed description of the repair and how much it would cost. Very reasonable! I feel so happy to have found someone who has passion for this work, I just want to go out and find machines and send them to Niko. This means so much more to me than just spending a bunch of money on something new. And I know I can look forward to keeping this Elektra going for the long haul. I have had so many business exchanges lately that were just not very good. Life is too short! People like Niko give so much more to what they do every day. This is how it should be! Thanks Niko for your great energy, skill, creativity and right living that affects everyone you come in contact with. Mark
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Matthew Theoret
Matthew Theoret
2018.04.04
Kootenay esspresso medic , sold us our esspresso machine 10 years ago and has kept it going ever since we bought it! Kootenay esspresso medic has educated us on the fine craft of making high quality esspresso and taught us how to maintain our espresso machine. I highly recommend Kootenay Esspresso medic to any one who wants to take their espresso skills to the next level , they offer educational seminars and training courses on the esspresso craft. Excellent service !! Highy recommend !! Nikko always shows up when our machine malfunctions and gets it up and running really fast!! Thank you Nikko for all your awesome service!!