Escape Bicycle Tours & Rentals

escapebicycletours.ca

Escape Bicycle Tours & Rentals Reviews

Excellent rating
5.0
1885 reviews Verified
Escape Bicycle Tours & Rentals
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Reviews ( 1879 ) 5.0

JK Tran
JK Tran
2024.07.25
We just had the Ottawa 2 hours tour with Sparky yesterday and it was wonderful despite the unannounced rain. We are a family of 4 with our kids aged 6 and 11. The youngest one needed a break handle adjustment for his small hands and it was quickly made by the bike tech before we started the tour. The speed was perfect for everyone, including the elderly people from the other family that was riding with us. The ride was very safe, using mainly the lanes reserved for bikes. The bikes have 7 gears even if there was no big uphill section. For the whole family, it really felt like a little adventure through the city, passing over many bridges and waterfalls, seeing monuments, water locks and historical buildings with very interesting explainations from Sparky. She did made the effort to speak a little bit of french to our youngest who doesn't understand english yet (french being his second language already). Sparky also had 2 ponchos in her bag, in the case of rain. We brought our raincoats with us even if they announced 40% of 0.1mm of rain for the hour and are glad we did, as it was pouring rain (something that felt like 2.0mm of rain for the hour). In the case of doubt, I would recommend you bring yours too. In sum, everything went perfectly smooth with the tour, we had a lot of fun and we came back on time for the next activity! Thanks a lot for the good time!
Amy Falconer
Amy Falconer
2024.07.22
Tour was fantastic. David was an amazing guide. Got to see beautiful side of the city and he had some great information to share. The bikes are excellent very light weight and robust.
Reply from Escape Bicycle Tours & Rentals 2024.07.23
Dear Amy, Thank you so much for joining our neighbourhood and nature tour and your amazing review! It is great to hear that you enjoyed your tour,  the company of our wonderful guide, David and the quality of our bike. We are grateful for your visit and review! Warm regards, The Escape Team & Maria :)
Connor Hart
Connor Hart
2024.07.22
Amazing experience ! Very accommodating as we had two young kids and needed bike trailers. Bikes are also in amazing shape and easy to use. Thanks so much !
Reply from Escape Bicycle Tours & Rentals 2024.07.23
Dear Connor, It was our absolute pleasure! Thank you for choosing us and it was so nice to see you spend the full day exploring the city with your family! Our full range of bikes and equipment make outings for families possible and fun! We greatly appreciate your vote of conscience! Warm regards, The Escape Team & Maria :)
Jocelyne P
Jocelyne P
2024.07.22
Verified
Perfect way to explore Ottawa We did a 4 hour comfort city bike rental. Great service on pick up and drop off - even getting there 30 min late from reservation - time was extended at the end. They made sure we had everything we needed from bike locks (very easy to use) to a pannier. The bikes were super comfortable and easy to ride/change gears. It’s a great way to explore the city!
Amanda Prichard
Amanda Prichard
2024.07.20
Reasonably priced, very helpful.
Reply from Escape Bicycle Tours & Rentals 2024.07.21
Dear Amanda, Thank you so much for renting bikes from us and your very kindred view! We are happy that you found the team helpful and our prices reasonable! Warm regards, The Escape Team & Maria :)
Michael Violi
Michael Violi
2024.07.16
We had an absolutely fantastic experience renting from Escape Tour Rentals. Everything from start to finish worked out very well. The location was very convenient, close to a café, where we took in some morning caffeine, and right in the heart of Ottawa in general. The proximity to the biking trail that we rode on was extremely convenient as well. The trails were well marked, smooth, and spacious. Even though this was on a Sunday, we never felt like the trail was crowded. We chose to follow the water along the canal and then to come back on the Rideau River. It was also our first time on an E-bike. They are smooth, very supportive, and easy to operate. Outside of the equipment, the employees who assisted us were first class and explained everything prior to departure. They also made recommendations based on the path we were going to take. I 100% recommend renting through Escape; we are already planning two more visits over the next few months!
Reply from Escape Bicycle Tours & Rentals 2024.07.20
Dear Michael, Thank you so much! We are humbled and touched by your kind words! It is so nice to read about your beautiful ride and day and we are so happy to have been able to facilitate this memorable day for you! We are grateful to our hard working Escape team members! We would love to have you back for more electric bike rides and have tons of great routes for you to explore! Warm regards, The Escape Team & Maria :)
INGRID TATIANA ALVARADO PINEDA
INGRID TATIANA ALVARADO PINEDA
2024.07.16
Fue muy sencillo el alquiler, me encantó la calidez humana de sus trabajadores definitivamente volveremos
Reply from Escape Bicycle Tours & Rentals 2024.07.19
Bonjour Ingrid, What a nice message. Our young team members are truly amazing and kind and try to give the best experience to our valued guests like you. We are so glad you enjoyed your experience and we would love to have you back! Warm regards, The Escape Team & Maria :)
Maggie Evans
Maggie Evans
2024.07.16
I came here for a Bachelorette Party of 8 people. Reserving ahead of time was easy and organized. Communication with the owners was simple and easy too. We rented kayaks. We arrived late but they allowed us to extend our rentals which was perfect; the young man instructing us was kind, informative and energetic. Our experience was perfect. Will return
Reply from Escape Bicycle Tours & Rentals 2024.07.19
Dear Maggies, it was our absolute pleasure! Thank you so much for choosing our kayak rental services as part of your bachelorette party and for youe amazing review! We are glad to hear that our operation manager Grant took great care of you! We look forward to your future visit to either our Spark St. or River House locations. Warm regards, The Escape Team & Maria :)
Bart Van Zele
Bart Van Zele
2024.07.16
Heel kwalitatieve fietsen, ook elektrisch. Alle materiaal wordt goed onderhouden en je krijgt er ook een uitgebreide uitleg bij. Wij namen 2 kinderen mee achterop en dat ging prima.
Reply from Escape Bicycle Tours & Rentals 2024.07.19
Dear Bart, Thank you so much for your amazing review! It was great having your family and you and setting you up with a nice family ride with our electric cargo bike and child trailer. You have the sweetest kids! We enjoyed your visit too! Enjoy the rest of your trip in Canada! Warm regards, The Escape Team & Maria :)
Pastaguy-67
Pastaguy-67
2024.07.16
Verified
An Incredible Day We had an absolutely fantastic experience renting from Escape Tour Rentals. Everything from start to finish worked out very well. The location was very convenient, close to a café, where we took in some morning caffeine, and right in the heart of Ottawa in general. The proximity to the biking trail that we rode on was extremely convenient as well. The trails were well marked, smooth, and spacious. Even though this was on a Sunday, we never felt like the trail was crowded. We chose to follow the water along the canal and then to come back on the Rideau River. It was also our first time on an E-bike. They are smooth, very supportive, and easy to operate. Outside of the equipment, the employees who assisted us were first class and explained everything prior to departure. They also made recommendations based on the path we were going to take. I 100% recommend renting through Escape; we are already planning two more visits over the next few months!
Overton13
Overton13
2024.07.15
Verified
Great Local Bike Rental Company We used this company for 24 hour bike hire. Central location really close to access to the Rideau Canal. Best bikes we have hired and easy to ride. Great service from checking bikes over, recommendations for routes and check in/check out. If we were in Ottawa again, I would definitely use this company.
Ken McDonell
Ken McDonell
2024.07.14
The staff at Escape were very pleasant and seemed to enjoy their work. I always attribute this kind of thing to the quality of the management. Escape could not be more centrally located as it is a block away from Parliament Hill. The fact that it is on Sparks Street (a pedestrian mall) makes it a calm and interesting point to start off from. This little business is as near ideal as you could expect to find.
Reply from Escape Bicycle Tours & Rentals 2024.07.19
Dear Ken, Thank you so much for your very kind review! We are truly grateful for the hard work of our passionate and professional team members! Indeed our location is unique and ideal! Thank you so much for choosing us and we hope to see you again!Warm regards, The Escape Team & Maria :)
Peter R
Peter R
2024.07.13
Verified
We had a great time. There were just the two of us on our trip with Nora (she was very friendly and extremely easy to talk to). She was excellent in telling us all about the various places we visited and we had a great time.
Juli D
Juli D
2024.07.13
Verified
Exceptional ebike tour w David of Escape Tours Our Escape bicycle tour was exceptional. Davis was a great tour guide and host for us in Ottawa. A real value and memory!!
AlbertGAP
AlbertGAP
2024.07.12
Verified
Perfect City Tour We had two very interesting, funny and sportive hours with David. It could have been a longer tour. Everything was perfect organized, very good bikes, friendly and fast communication
S Carter
S Carter
2024.07.11
I had a great two hour tour of Ottawa and surrounding area and I got to see some places that I probably wouldn’t have otherwise.
Reply from Escape Bicycle Tours & Rentals 2024.07.19
Many thanks for joining our bike tour and your kind review! We love showing our valued guests both major landmarks and hidden gems! Glad you enjoyed it! Warm regards, The Escape Team & Maria :)
Carterssjc
Carterssjc
2024.07.11
Verified
Two hour express tour I had a great two hour tour of Ottawa and surrounding area and I got to see some places that I probably wouldn’t have otherwise.
Reza Ghazi
Reza Ghazi
2024.07.10
Friendly staff, new equipment, very seasonable rental rates and hassle free. Highly recommended
Reply from Escape Bicycle Tours & Rentals 2024.07.11
Thank you so much Reza! We greatly appreciate your visits and kind review! We hope to see you again this Summer! Warm regards, The Escape Team & Maria :)
Reza G
Reza G
2024.07.10
Verified
Highly recommeded for rentals Friendly staff, new equipment, very seasonable rental rates and hassle free. Highly recommended. Keep up the good work
Alexandra Frosch
Alexandra Frosch
2024.07.09
Verified
Explore Ottawa and key sites by bike Such a perfectly enjoyable and informative way to explore the city. Mike, our knowledgeable guide, ensured that everyone on the tour was safe and confident cycling with him. The bikes are top-notch and a helmet is included in the price. So very glad I got to enjoy this experience. We saw many sites and learned so much about the city. Much better than on a bus tour because we drove close up with our bikes. Plenty of photo opportunities. Maria and team, all the best with your small business. You got a great enterprise going.