Verified Company
Verifisert
Very Good
☺ Location was good
☹ There’s not a lot of room to wait if you have a late flight and late checkout is only until 3pm
Svar fra Enter City Hotel
Thank you for your review. We are glad to hear you enjoyed our location. Regarding late check-out, we are sometimes able to offer a later departure; however, this would require payment for an additional night rather than a late check-out fee, as our housekeeping team works in line with our reception opening hours.
Thank you for your understanding, and we hope to have the pleasure of welcoming you again.
Warm regards,
Enter City Hotel
Thank you for your understanding, and we hope to have the pleasure of welcoming you again.
Warm regards,
Enter City Hotel
Verifisert
Great spot in Tromsø
☺ Great hotel very convenient location. Room was well appointed with a mini kitchen, simple and clean bathroom and comfortable beds. The complimentary tea and coffee in reception was a nice addition
Svar fra Enter City Hotel
Thank you for your kind review! We are delighted to hear that you enjoyed our convenient location and found the room comfortable and well equipped. It’s great to know the mini kitchen, clean bathroom, and comfortable beds met your expectations, and that you appreciated the complimentary tea and coffee in reception.
We hope to welcome you back again soon!
We hope to welcome you back again soon!
Verifisert
Wonderful
☺ 无早餐。地理位置优越，紧靠市中心。本身有地下车库但出入口稍狭窄。旁边有个很大的公共停车场，停车非常方便。希望酒店有更多的合作伙伴为住客提供可选择的特色旅游，如观鲸、追极光等…
Svar fra Enter City Hotel
Dear Xiaoting, Thank you very much for taking the time to share your detailed feedback.
We’re delighted to hear that you enjoyed our excellent location and found parking convenient with both the underground garage and the nearby public parking lot. Thank you as well for your wonderful suggestion about offering optional specialty tours such as whale watching and aurora chasing. We are always looking for ways to enhance our guests’ experiences, and your feedback is truly valuable as we explore future partnerships.
We hope to welcome you back again soon and provide you with an even better stay next time. Best regards, Enter City Hotel
We’re delighted to hear that you enjoyed our excellent location and found parking convenient with both the underground garage and the nearby public parking lot. Thank you as well for your wonderful suggestion about offering optional specialty tours such as whale watching and aurora chasing. We are always looking for ways to enhance our guests’ experiences, and your feedback is truly valuable as we explore future partnerships.
We hope to welcome you back again soon and provide you with an even better stay next time. Best regards, Enter City Hotel
Verifisert
Excelente localização no centro de Tromsø
☺ A localização é excelente, bem central, próximo a pontos de ônibus, do porto, da rua principal, mercados, muito bom. A equipe muito atenciosa e prestativa. A acomodação bastante satisfatória, com cozinha bem equipada, máquinas de lavar e secar acessíveis no porão, onde também se pode pegar itens de limpeza e outros, que ficam à disposição.
☹ Gostamos de tudo!
Svar fra Enter City Hotel
Thank you so much for your lovely review! 😊 We are really happy to hear that you enjoyed the central location and found it easy to get around, as well as being close to the port, markets, and main street. It’s wonderful to know that our team made you feel well taken care of and that you were comfortable with the apartment and its amenities. We’re especially glad you found the kitchen and laundry facilities useful.
We truly appreciate you sharing your experience and would love to welcome you back anytime! 🌟
We truly appreciate you sharing your experience and would love to welcome you back anytime! 🌟
Verifisert
Wonderful
☺ clean and accessible
☹ There should be more space in the room
Svar fra Enter City Hotel
Dear Dwivedi, Thank you for your feedback!
We’re glad to hear you found our place clean and our staff accessible and helpful.
Your comments help us understand where we can improve. We hope to have the pleasure of welcoming you again and providing an even better experience next time! 😊 Best regards, Enter City Hotel
We’re glad to hear you found our place clean and our staff accessible and helpful.
Your comments help us understand where we can improve. We hope to have the pleasure of welcoming you again and providing an even better experience next time! 😊 Best regards, Enter City Hotel
Verifisert
Book it
☺ Beautiful clean rooms, perfect location. Very friendly staff, they have coffee at the reception anytime you want, there is a smoking area.
The lady at the reception also recommended we go to dragoy for food, best meal we had all trip!!
Book it!
Svar fra Enter City Hotel
Dear Paraskevi, Thank you so much for this fantastic review! 😊
We’re thrilled to hear you loved the beautiful, clean rooms, our perfect location, and the friendly staff. It’s great to know you enjoyed the coffee at reception and found the smoking area convenient as well.
We’re especially happy the restaurant recommendation worked out—Dragøy is a great choice, and we’re glad it turned into the best meal of your trip! 🍽️✨
Thank you for the strong recommendation, and we truly hope to welcome you back again soon. Best regards, Enter City Hotel
We’re thrilled to hear you loved the beautiful, clean rooms, our perfect location, and the friendly staff. It’s great to know you enjoyed the coffee at reception and found the smoking area convenient as well.
We’re especially happy the restaurant recommendation worked out—Dragøy is a great choice, and we’re glad it turned into the best meal of your trip! 🍽️✨
Thank you for the strong recommendation, and we truly hope to welcome you back again soon. Best regards, Enter City Hotel
Verifisert
Great location and amazing staff
☺ It was clean, comfortable and in the main road of Tromso. Highlights were the staff, the Spanish gentleman that I can’t recall the name and the sweetest girl in town Aoyun. I lost my passport in the airport and she helped me by calling the security in the airport, the taxi driver etc…. She was really sweet and helpful. I recommend this place it is no frills, good and affordable!
☹ I liked everything.
Svar fra Enter City Hotel
Dear Lino, Thank you so much for your wonderful review and for recommending us! We’re delighted to hear that you found the apartment clean, comfortable, well located, and good value for money.
A special thank you for highlighting our staff. We’re especially happy to know that Aoyun was able to support you during such a stressful situation—losing a passport is never easy, and she will be very touched to know her kindness and effort made a difference. We’ll also pass along your kind words to our Spanish colleague, Eder.
We truly appreciate your positive feedback and hope to welcome you back to Tromsø again in the future. 😊 Best regards, Enter City Hotel
A special thank you for highlighting our staff. We’re especially happy to know that Aoyun was able to support you during such a stressful situation—losing a passport is never easy, and she will be very touched to know her kindness and effort made a difference. We’ll also pass along your kind words to our Spanish colleague, Eder.
We truly appreciate your positive feedback and hope to welcome you back to Tromsø again in the future. 😊 Best regards, Enter City Hotel
Verifisert
Estancia ideal para usar de dormitorio y preparar algo de comida rápida.
☺ La ubicación es ideal, está en pleno centro comercial, y cerca de los autobuses, pero sin ser ruidoso. El apartamento es pequeño, pero suficiente y muy calentito.
La atención del personal es excelente, las mujeres que trabajan en recepción son muy amables, siempre te buscan solución a tus necesidades.
☹ No estaba muy limpio, cuando movías algún mueble o debajo de la cama tenía suciedad ( manchas de comida, bolas de polvo, migas, etc)
La TV no funcionaba.
Svar fra Enter City Hotel
Dear Amanda, Thank you very much for sharing your experience and for highlighting the positive aspects of your stay. We’re pleased to hear that you found the location convenient and the apartment warm and comfortable and that our reception staff made you feel well attended to. Your kind words about our team mean a lot to us.
We also sincerely apologize for the issues you encountered. We have shared your comments with our housekeeping and maintenance teams to ensure these matters are addressed. Your feedback helps us improve, and we truly appreciate you taking the time to let us know.
We hope to have the opportunity to welcome you again in the future and provide you with an even better experience. Best regards, Enter City Hotel
We also sincerely apologize for the issues you encountered. We have shared your comments with our housekeeping and maintenance teams to ensure these matters are addressed. Your feedback helps us improve, and we truly appreciate you taking the time to let us know.
We hope to have the opportunity to welcome you again in the future and provide you with an even better experience. Best regards, Enter City Hotel
Verifisert
Super !
☺ La proximité avec les rues principales.
La cuisine est bien équipée.
Le personnel est sympathique.
☹ Les bruits de la rue
Svar fra Enter City Hotel
Thank you for your feedback! 😊 We are glad you enjoyed the central location, the well-equipped kitchen, and our friendly staff. Being so close to the main streets does mean there can be some street noise at times, and we appreciate you mentioning that. At the same time, we’re happy you found that the many advantages of staying right in the heart of the city — with museums, cafés, shops, and attractions just steps away — made up for it.
We truly appreciate your balanced review and hope to welcome you again! 🌟
We truly appreciate your balanced review and hope to welcome you again! 🌟
Verifisert
exploring tromsø
☺ posizione, grandezza della stanza
Svar fra Enter City Hotel
Dear Davide, Thank you so much for your wonderful review! 😊
We’re delighted to see such high ratings across staff, cleanliness, location, facilities, and value for money.
We’re especially glad you enjoyed the location and the size of the room while exploring Tromsø. Thank you as well for the great bed rating! We appreciate your note on comfort and will continue working to make the stay even more comfortable for future guests.
We hope to welcome you back again soon for another Tromsø adventure! ❄️🌌 Best regards, Enter City Hotel
We’re delighted to see such high ratings across staff, cleanliness, location, facilities, and value for money.
We’re especially glad you enjoyed the location and the size of the room while exploring Tromsø. Thank you as well for the great bed rating! We appreciate your note on comfort and will continue working to make the stay even more comfortable for future guests.
We hope to welcome you back again soon for another Tromsø adventure! ❄️🌌 Best regards, Enter City Hotel
Verifisert
Good
☺ Zentral
☹ Zimmer leider schon ins alter gekommen und leider nicht Sauber
Svar fra Enter City Hotel
Dear Michael, Thank you very much for taking the time to leave us a review🌟 It helps improve the service. We’re delighted to hear that you appreciated our very central location. We're sorry to hear that the cleanliness of the room didn't meet your expectations. We hope to have another opportunity to welcome you back again! Best regards, Enter City Hotel
Verifisert
Very Good
☺ Sehr zentral gelegen.
Svar fra Enter City Hotel
Dear Tobias, Thank you very much for your high scores! 🌟 We’re delighted to hear that you appreciated the cleanliness, comfort, facilities, and especially our very central location. Your positive feedback truly means a lot to us. We hope to welcome you back again soon! Best regards, Enter City Hotel
Verifisert
Enjoyable stay
☺ Ewa1, Ewa 2 and Nasrin, thank you for your help with everything, you were wonderful hosts. The hotel is very centrally located, the rooms are very comfortable, you can cook in the small kitchen if you are well organized, I was even given a toaster, the rooms are clean, so there is nothing to complain about.
☹ Nothing to complain about..
Svar fra Enter City Hotel
Dear Hediye, Thank you so much for your kind words! 🌸 It was truly a pleasure hosting you. We’re delighted to hear that you found the location convenient, the rooms comfortable and clean, and that the kitchen met your needs even down to the toaster. 😊
Your appreciation means a lot to us. We hope to have the opportunity to welcome you back again in the future! Stay strong, and good luck with your adventures. Warm wishes, Enter City Hotel
Your appreciation means a lot to us. We hope to have the opportunity to welcome you back again in the future! Stay strong, and good luck with your adventures. Warm wishes, Enter City Hotel
Verifisert
Wonderful
☺ 离码头近，可以做饭，都很方便。
Svar fra Enter City Hotel
Hi, Thank you for your review! 😊 We’re glad you enjoyed the convenient location near the pier and found the cooking facilities useful. We hope it made your stay even more comfortable, and we’d love to welcome you back again! Best regards, Enter City Hotel
Verifisert
Exceptional
☺ Mensen aan de receptie zijn zeer vriendelijk en behulpzaam. In onze kamer was geen koffiemachine of microgolfoven en ze hebben die op onze vraag meteen bezorgd + bijhorende koffiecapsules. Hotel is zeer goed gelegen, dicht bij winkel (Extra), goede bakker en trefpunten voor diverse tours en activiteiten. Kamer (tweepersoonskamer met keuken) is eenvoudig maar volledig, we hebben niets gemist. Prima bed.
Svar fra Enter City Hotel
Dear Magda, thank you so much for taking the time to share your experience with us. We are really happy to hear that you enjoyed your stay and truly appreciate your positive overall feedback. We hope to have the pleasure of welcoming you again in the future.
Warm regards,
The Enter Tromsø Team
Warm regards,
The Enter Tromsø Team
Verifisert
Very Good
☹ The plugs either low or high. Not user friendly
Svar fra Enter City Hotel
Dear Frances,
Thank you very much for your feedback. We appreciate you taking the time to share your experience.
We’re sorry to hear that the location of the plugs in your room was not convenient. Your comment is very helpful, and we will look into ways to make them more user-friendly for our future guests.
We hope to welcome you again on your next visit.
Warm regards,
Enter City team,
Thank you very much for your feedback. We appreciate you taking the time to share your experience.
We’re sorry to hear that the location of the plugs in your room was not convenient. Your comment is very helpful, and we will look into ways to make them more user-friendly for our future guests.
We hope to welcome you again on your next visit.
Warm regards,
Enter City team,
Verifisert
Super Lage mit einigen Anzügen...
☺ Die Lage ist sehr gut. Alles schnell zu Fuß erreichbar.
☹ Zimmer in die Jahre gekommen. Abmessungen des Schlafzimmer sehr eng. Küche abgenutzt. Leider kein Frühstück vor Ort möglich. Tiefgarage nur für erfahrene Fahrer nutzbar, das es wirklich eng ist.
Svar fra Enter City Hotel
Dear Christian,
Thank you very much for your feedback. We’re glad you enjoyed our central location and the convenience of exploring the area on foot.
As an apartment hotel, our units include kitchens, which many of our guests enjoy for the flexibility of preparing their own meals.
We also appreciate your comments regarding the rooms and facilities. While some areas reflect the character of the building, we are always looking for ways to improve comfort and quality for our guests. Room sizes vary, and we do our best to provide accurate descriptions so guests can choose what suits them best.
Thank you as well for mentioning the underground parking. Access can be a bit tight due to the building’s structure, and we will continue to make this clearer for future guests.
We truly value your feedback and will use it to make improvements, and we hope to welcome you again soon.
Warm regards,
Enter City team,
Thank you very much for your feedback. We’re glad you enjoyed our central location and the convenience of exploring the area on foot.
As an apartment hotel, our units include kitchens, which many of our guests enjoy for the flexibility of preparing their own meals.
We also appreciate your comments regarding the rooms and facilities. While some areas reflect the character of the building, we are always looking for ways to improve comfort and quality for our guests. Room sizes vary, and we do our best to provide accurate descriptions so guests can choose what suits them best.
Thank you as well for mentioning the underground parking. Access can be a bit tight due to the building’s structure, and we will continue to make this clearer for future guests.
We truly value your feedback and will use it to make improvements, and we hope to welcome you again soon.
Warm regards,
Enter City team,
Verifisert
good for work
☺ good
☹ its old and expensive
Svar fra Enter City Hotel
Thank you for your feedback, Ciprian. We’re glad to hear you had a good stay overall. We appreciate your comment about the price and will keep it in mind as we regularly review our rates to ensure they match the location and the amenities we provide. Thank you again for staying with us, and we hope to welcome you back another time.
Enter City team,
Enter City team,