CLEAN AIR CARPET CARE

CLEAN AIR CARPET CARE Reviews

Excellent rating
5.0
58 reviews Verified
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Reviews (58)
Janell Brothers
Janell Brothers
2023.09.21
Positive
Professionalism
Quality
Responsiveness
Value
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j j
j j
2023.07.20
Positive
Professionalism
Punctuality
Quality
Value
Thank you so much . My whole apartment smells so amazing. My carpet looks so beautiful. I definitely will be recommending & getting service from this business again !
Reliable carpet cleaning service Great experience with CLEAN AIR CARPET CARE. They were able to come out on short notice and did an amazing job on our carpets. The technician was very professional and courteous. We will definitely be using them again in the future
Amazing service Incredible service. The guys arrived on time and did an amazing carpet cleaning job. The cleaning technician answered all of my questions and was very friendly. I would highly recommend CLEAN AIR CARPET CARE
Melissa Lewis
Melissa Lewis
2023.05.21
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Did a great job and was fast I definitely recommend this company and will use them again in the future !
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Victoria Paulin
Victoria Paulin
2023.05.20
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Thank you guys for your service
Careya Chisholm
Careya Chisholm
2023.05.13
I've been using Ray's service on and off for 7-8 years. Him and his team do an amazing job everytime. But this time around communication was horrible. I had an appointment on Wed. 3pm-6pm which was moved up to 10am-12pm. I got updated calls about the driver coming then when 12pm hit the driver wasn't answering his phone and once I called the main line I was updated that there was a mechanical issue and no one was coming, I was scheduled for the next day 8am-10am. Unfortunately same thing, I had to call to figure out where the cleaner was and by 10:35am he arrived. I'm ok with people being late as long as you keep in contact and update me on what's going on but none of that happened either day.
Sheree Frazier
Sheree Frazier
2023.04.28
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
michael J
michael J
2023.04.10
Critical
Professionalism
Quality
Value
The owner of the company is the biggest scammer on earth. He is very unprofessional and will go as far as to threaten people and to say he will break into properties to cause damage. He will come out and not do what he is supposed to do. Then when you inspect his work and send him pics of damages he caused and unfinished work he will continue to harass and insult you. For your own safety don’t deal with this company or any of its employees
Reply from CLEAN AIR CARPET CARE 2023.04.10
Hi Michael, we are really sorry to hear about your experience but unfortunately we can't find your appointment in our record. Can you share details about the name you used to book with us? And on what date/time? Thank you
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Katalina B
Katalina B
2023.04.10
Critical
Professionalism
Quality
Value
Do not trust or use this company or any of their services at all. They will scam you for sure. If you do use them make sure to stay with them as they do the work then make sure to inspect the job they do. Ray the owner of the company came out to do steam carpet cleaning and to do sanding and polishing work on hardwood floor for the same apartment. It was a vacant apartment so Ray would have the keys to go and supposedly do the work by himself. He rented a vacuum cleaner and vacuumed the carpet without any steam cleaning at all. As for the floor he left the floor unpolished and without putting the proper clear coat on top. Now we have to get someone else to do everything all over again. In addition he damaged few other things as he was working. When he was contacted about the damages he denied it and continued to threaten the owner of the property as well as the manger. This company is not safe to work with and is very unprofessional.
Reply from CLEAN AIR CARPET CARE 2023.04.10
Hi Katalina, we are really sorry to hear about your experience but unfortunately we can't find your appointment in our record. Can you share details about the name you used to book with us? And on what date/time? Thank you
Carolyn Richardson
Carolyn Richardson
2023.03.23
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Y'all did not do a good job The owner came out and made my rugs look spectacular
Reply from CLEAN AIR CARPET CARE 2023.03.23
Hi Carolyn, our team got in touch with you regarding your complaint and according to our knowledge it was resolved. We apologize for any inconvenience. Thank you
Helen Parson
Helen Parson
2023.03.23
Positive
Professionalism
Punctuality
Quality
I was a bit skeptical at first however after they gave me a quote and set the Appointment and was on time and very professional I was very please. They where quick and the price was affordable. No hidden cost. I am definitely going to use them again in the near future. Thank you Clean Air Carpet Cleaning…
Reply from CLEAN AIR CARPET CARE 2023.03.23
Hello Helen, thank you for sharing your positive experience with Clean Air Carpet Care. We look forward to serving you again.
Leona Bryant
Leona Bryant
2023.03.14
He was fantastic
Reply from CLEAN AIR CARPET CARE 2023.03.15
Hi Leona, thank you for your kind words. We look forward to serving you again.
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Tahriyah Fowler
Tahriyah Fowler
2023.03.06
Positive
Punctuality
Quality
Reply from CLEAN AIR CARPET CARE 2023.03.06
Hi Tahriyah, thank you for posting a 5-star review. It was a pleasure serving you.
Carl Larosiliere
Carl Larosiliere
2023.03.01
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
The professionals came looked around and got straight to work, I am honestly amazes at the job. I had Stains on the carpet I thought you couldn't remove in a million years and they got the job done, I went from stain carpet floors to brand new carpet. I am extremely happy and satisfied with their service and I highly recommend them.
Reply from CLEAN AIR CARPET CARE 2023.03.02
Hello Carl, thank you for sharing your positive experience with Clean Air Carpet Care. We are happy to learn that our team did an excellent job of carpet cleaning in Philadelphia. We look forward to serving you again.
Shakinah Alston
Shakinah Alston
2023.02.21
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Reply from CLEAN AIR CARPET CARE 2023.02.21
Hello Shakinah, thank you for choosing Clean Air Carpet Care. It was a pleasure serving you.
nyasia marie
nyasia marie
2023.02.18
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
i used this carpet cleaning company a few times.I am very happy with the service . they was able to get stains out that i thought was impossible. he was very professional and i will most definitely keep using them for services.btw they have the best deals.
Reply from CLEAN AIR CARPET CARE 2023.02.21
Hi Nyasia, thank you for sharing your positive experience with Clean Air Carpet Care. We look forward to seeing you again.
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Munirah Abdullah
Munirah Abdullah
2023.02.18
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Reply from CLEAN AIR CARPET CARE 2023.02.21
Hi Munirah, thank you for posting a 5 star review. We look forward to serving you again.
Nathalie McCullough
Nathalie McCullough
2023.02.18
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Staff was very professional, on time and definitely restored my carpets.
Reply from CLEAN AIR CARPET CARE 2023.02.21
Hello Nathalie, we are glad to learn that you liked our carpet cleaning service. We look forward to seeing you again.
Emango Johnson
Emango Johnson
2023.02.17
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value