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Reviews (680)
Julissa Langston
2023-09-25
The service overall service was okay. Communication was very simple and straight forward. It would have been nice to communicate that the person who came to clean my phone did not speak any English, which made communication in person difficult. I scheduled a deep clean for 3hrs for my 700 Sq ft home that is 1br and 1 bath. This is a move in clean and I did my best to explain what I needed clean and my expectations. All surfaces were cleaned, all VISABLE services ONLY. Drawers and cabinets where not cleaned nor opened and dust was still covering flight fixtures and the tops of doorways. Nothing high up was cleaned. The person was on her hands and knees scrubbing so I know work was being put in, but I feel it was "busy work" to fill the time frame. For paying $150 I suppose the overall clean was OKAY, but seeing how this is a home I'm moving into and it mainly just had cobwebs and a few spiders here and there, it wasn't necessarily dirty. I just wanted to feel comfortable living in my new home as this is a sudden move and this was supposed to alleviate the stress of cleaning. Now instead of moving in and putting things where they need to go, I need to clean inside my cabinets and in the linen closet and other areas that were never touched.
bruchy rubin
2023-09-24
Charles Wiess
2023-09-24
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Excellent service
Ginny Abuyuan
2023-09-22
Positive
Quality
We have used eMaids several times now, and each time, they have done a great job cleaning our home! I would recommend their services.
Abe Weiss
2023-09-22
Great service Thank you !
FrostyHamster
2023-09-22
Sarah Lee
2023-09-19
Critical
Punctuality
Quality
Value
Booked eMaids to clean a few rooms in my house and I was disappointed. They showed up late, and didn’t stay for the entire duration of the 3 hrs. Didn’t have all of the necessary tools or supplies and my house looks almost identical to the state it was in before (except some reorganization and the stove). Mirrors and floors are still dirty and there’s practically no evidence that they were even here in the first place. Grateful that I had a “first time special” 3hrs for $130 but again, just disappointed.
Hi Sarah I am sorry but we do not show you in our database. Did you book under a different name, what day was your cleaning done? Did you use eMaids of Los Angeles located in Valencia?
Susan Reich
2023-09-18
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
We've been using Emaids for 3 years now and we love them. Amy is amazing and takes such good care of our home She treats everything like it's her own home.
Bob Lustig
2023-09-18
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
}Booked a 1 time “deep cleaning “ and I had a super experience! I left shortly after the cleaner arrived to do some Shopping ,It was so wonderful to come home to a clean apartment .My Stovetop has literally never looked so clean. She (Doris) also did a fantastic job in the bathroom The stress it takes off me to have my apartment clean was worth the $49 per hour .I also really appreciated being able to book & pay through the website looking forward to have them back in the future!!!>
Ann Sarano
2023-09-15
Michael Daniels
2023-09-14
I’m giving this company 5 stars because their customer service is superb. However, it’s important to ensure that the cleaning staff sent to your home are at least bilingual, unless you are a Spanish speaker, as communicating with them can be challenging. But overall she did the job well done.
David Gold
2023-09-14
Samuel Sampson
2023-09-13
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
They are simply amazing, very thorough and thoughtful!
Mosh
2023-09-13
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
I recently hired eMaids of NYC for a deep cleaning of my apartment, and I must say, they exceeded my expectations in every way possible. From start to finish, the experience was seamless and truly impressive.
Booking their service was a breeze. Their website is user-friendly, and I was able to schedule a cleaning at a time that worked best for me. They also offered flexible options, which I appreciated since my schedule can be a bit unpredictable.
The cleaning team arrived on time and was incredibly professional. They brought all the necessary equipment and cleaning supplies, so I didn't have to worry about a thing. They even took the time to ask about any specific areas or items that needed special attention.
What truly sets eMaids apart is the quality of their work. My apartment has never looked this clean and sparkling. They paid attention to every detail, from scrubbing the floors to dusting hard-to-reach places. They left no corner untouched, and the result was truly remarkable.
Moreover, the eMaids team was respectful of my space and belongings. I felt completely at ease having them in my home, which is not something I can say about every cleaning service I've tried in the past.
The customer service was outstanding as well. They followed up after the cleaning to ensure I was satisfied with the results, which I found to be a nice touch. It's clear that they genuinely care about their customers and take pride in their work.
In terms of pricing, eMaids of NYC offers excellent value for the level of service they provide. The quality of the cleaning far exceeded the cost, making it an investment I'm more than happy to make regularly.
If you're in need of a cleaning service in New York City, I can't recommend eMaids enough. They've earned my trust, and I'll be a loyal customer for years to come. Thank you, eMaids, for making my apartment spotless and my life a whole lot easier!
Mosh
Brooklyn, NY
Sep 7/23
Henry Krause
2023-09-07
We have only completed one cleaning with eMaids so far, but after just the first cleaning they have become our go to cleaning service in the city. We were immediately impressed by their professionalism and communications with us throughout the process. More importantly, Mirla did a phenomenal job cleaning our place - everything was spotless and she was able to get to all the tricky parts that really make the place sparkle. I strongly recommend eMaids and ask for Mirla - she is the best!!
Thank you, Henry! We're thrilled to be your go-to cleaning service! We'll pass your kind words to Mirla. Your high recommendation means a lot to us.
Tammy Rosen
2023-09-06
Dear Tammy,
Thank you for taking the time to leave us a review. Your feedback is greatly appreciated. We're happy to hear you had a great experience with us.
Herb Fried
2023-09-04
Booked Emaids for the 1st time for a 2 bedroom deep clean,I had never used a cleaning service before, (my apartment was a total mess)but I am 100% pleased with the results! I came home to a spotless & organized place ,The cleaner was proactive and responsive and ensured that no corner was left untouched! I will definitely be a repeat customer and would recommend them for all your “cleaning needs!”
Dear Herb, we're thrilled to hear that your first experience with us exceeded your expectations! Your satisfaction is our priority. Looking forward to future cleans. Thank you for your recommendation!
Connie Harvey
2023-09-01
Positive
Professionalism
Punctuality
Quality
Responsiveness
Thank you, eMaids of Brevard County for another quality service. Luis and Cheryl are always so flexible and helpful in dealing with my erratic schedule. Team Neomi was a team of 3 ladies who were pleasant, thorough and efficient. I highly recommend. Thank you!
Laura Morgan
2023-08-26
Positive
Quality
Thank you so much for your excellent review Laura! We very much appreciate being chosen to complete your cleaning in the city of Glendale, and are very pleased that Debbie was an excellent match for your cleaning needs. Thank You!!! eMaids Of Phoenix Agency, Arizona
Amanda Levitt
2023-08-23
Juan did an excellent job, we look forward to future weekly cleanings