Elite Appliances Repairs Reviews

Elite Appliances Repairs Reviews

4.9

Excellent - based on 462 reviews

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Reviews (462)
Jim Fox
Jim Fox
2024-02-12
Elite Appliances went above and beyond to help with my broken down washing machine. The customer service was excellent and they replied quickly when needed. In the end the machine was beyond repair but they made a partial refund minus the service fee. I will definitely use them again.
Christy Gracy
Christy Gracy
2024-02-06
Received excellent service from the minute I called them. Advantium oven was fixed right away!!! I will definitely use your business again.
Vanessa Huff
Vanessa Huff
2024-01-29
They were early, friendly, quick, and exactly what we needed
Reply from Elite Appliances Repairs 2024-01-31
Thank you so much Vanessa for your Trust and choosing Elite Appliance Repair.
Anjana Pillai
Anjana Pillai
2024-01-29
Swift and efficient service. Highly recommended
Reply from Elite Appliances Repairs 2024-01-31
“Thanks so much Anjana for taking the time to leave us a 5-star rating – it’s much appreciated!”
Buddy Saucedo
Buddy Saucedo
2024-01-27
Had a Dryer issue and Called Elite Appliancees Repair on a Saturday and their service man Mena came over the same day and we troubleshooted the issue and gave me a fair quote for the service … after he had done so, we tested it again and it still made the same noise… he did some more troubleshooting and said it was the Motor which means we needed a new dryer… He did all that work and instead of charging me the quote, he said since he couldn’t fix it, it would just be the standard fee for coming out … I found that he was Fair and Honest… I would definitely recommend Elite Appliances Repair to my neighbors … and I will use their services again when needed 😎👍
Reply from Elite Appliances Repairs 2024-01-31
“Thank you so much Buddy for taking the time to leave us a 5-star review.
McKinley Stauffer
McKinley Stauffer
2024-01-18
We had them cover over to give an estimate to fix the glass cover of our induction stove. They told us that their office made a mistake in the telling them what model we had, and that there was no way they could repair it for less than what a new one costs. They still charge me a $75 service fee for their mistake. The technician was rude, talking on the phone to someone while giving me the estimate. He also asked me to pay him via Venmo, which is very unprofessional. I believe that they should give me a return on the service fee I paid when they made a mistake on their end. The whole thing felt like a scam so they could just make $75 off of something they already knew they couldn’t fix.
Reply from Elite Appliances Repairs 2024-01-27
Hello Sir Thank you for sharing your experience with us ,and sorry for the bad experience The office job is not to give estimates or decide that the unit is repairable or not ,But if the unit repair cost is close to new unit cost it makes more sense to buy a new unit ,So the office will never gonna know that because the are not technicians
Christopher Lloyd-Davies
Christopher Lloyd-Davies
2024-01-17
Raymond fixed our electric oven quickly! Also they were able to fit us into their schedule right away.
Reply from Elite Appliances Repairs 2024-01-27
Thank you so Much Christopher for your time to write this awesome review
Blake Moreno
Blake Moreno
2024-01-03
Reply from Elite Appliances Repairs 2024-01-10
"Thank you so much Blake for the 5 star rating."
Sharon Easley
Sharon Easley
2023-12-29
Mina was great. So friendly, fast and efficient!!
Reply from Elite Appliances Repairs 2024-01-10
"Thank you so much Sharon for taking the time to leave us a 5 star rating - it's much appreciated!"
Bill Dollar
Bill Dollar
2023-12-18
Reply from Elite Appliances Repairs 2024-01-10
"Thank you so much for taking the time to leave us a 5-star review."
Margaret Sternicki
Margaret Sternicki
2023-12-18
I was very pleases with Raymond service... very helpful!!!
Reply from Elite Appliances Repairs 2024-01-10
"Thank you so much Margaret for taking the time to leave us a 5-star review."
Misty Thorson
Misty Thorson
2023-12-12
Timely service. Great attitudes and no mess!!! Highly recommend!
Reply from Elite Appliances Repairs 2024-01-10
“Thanks so much Misty for taking the time to leave us a 5-star rating – it’s much appreciated!”
Mena Habib
Mena Habib
2023-12-12
Positive
Responsiveness
Value
Reply from Elite Appliances Repairs 2021-11-11
thanks
Stephanie DiBiase
Stephanie DiBiase
2023-11-29
Awesome service! Fixed my issue quickly! Highly recommend!!!
Reply from Elite Appliances Repairs 2023-12-04
“Thank you so much Stephanie for taking the time to leave us a 5-star review.
Jason Gradt
Jason Gradt
2023-11-24
Ramez was extremely professional, polite and proficient. After repairing our microwave that kept tripping the breaker, he explained what had needed to be repaired and why. Highly recommend trying Elite Appliance Repairs and ask for Ramez!
Reply from Elite Appliances Repairs 2023-12-04
Thank you so much Jason for the 5 -stars review! We value your feedback and can’t wait to serve you again.
Ali Ahmad
Ali Ahmad
2023-11-22
Excellent service and fast. Very nice people.
Reply from Elite Appliances Repairs 2023-11-24
Thank you so much Ali for using Elite Appliances Repair will be there for you anytime
Victor Torres
Victor Torres
2023-10-30
My LG washer stopped working , I called Elite appliance repair and they came out the same day and fixed my washer . They were clean , in and out . I definitely recommend them for any and all appliance repairs .
Reply from Elite Appliances Repairs 2023-11-02
Thank you so much Victor for trusting Elite appliances repair.
Bryan Gillin
Bryan Gillin
2023-10-24
Extremely knowledgeable, honest, kind, professional, and thorough workmen. Explained everything that was wrong with the washer. We had a problem that they said they'd only seen four or five times in a decade, and still made an attempt to repair it, so that we wouldn't have to replace the whole washer. Because of the rapport built within 45 minutes, Elite Appliances Repair will be our appliance repair service as long as they're around. Thanks, gentlemen. 🙏🏿
Reply from Elite Appliances Repairs 2023-10-30
Thank you so much Bryan for your Trust and choosing Elite Appliance Repair.
Stephen Braden
Stephen Braden
2023-10-19
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Great service as usual from elite
Reply from Elite Appliances Repairs 2023-10-30
Thank so much Stephen for using Elite Appliances Repair will be there for you anytime.
B D
B D
2023-10-04
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
I have had the pleasure of experiencing Elite Appliances Repairs twice now. Once for a washing machine repair and again today for a refrigerator ice maker repair. In my opinion they are the gold star standard for service. Both times I have requested their service, the technician was here within 24 hours. I received multiple text messages prior to appointment, phone call from technician on the way to my house and were here exactly when they said they would be. In addition, the technical knowledge and ability to identify and correct an issue both times within 30 minutes including part replacement they had on hand was just impressive. Thank you Sam and Elite Appliance Repairs!
Reply from Elite Appliances Repairs 2023-10-13
“Thanks so much B D for taking the time to leave us a 5-star rating – it’s much appreciated!”