El Dorado Tile & Flooring

El Dorado Tile & Flooring Reviews

Good rating
     
3.9 | 12 reviews
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El Dorado Tile & Flooring
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3.9

| 12 total

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Matt Irwin
Matt Irwin 2025.06.23
     
On may 29th I placed an order. I was told it would arrive in one week on 6/5. It didn’t. She then said it would arrive 6/9 or 6/10. It didn’t. She was out of the shop the entire week. I called and she said it would arrive Thursday 6/12 now. It didn’t. Called on Monday 6/16 said it would arrive Tuesday or Wednesday. It didn’t. She again was out of the shop. No response at all. On Friday 6/20, when I asked her to provide a tracking number, she sent me two numbers, one of which was for an order on 5/20 that obviously wasn’t mine, and one was just a fake tracking number because it said it was invalid. I asked for proof of shipment from the vendor. She then sent herself an email then sent it to me and played it off as an email from the vendor. I called the vendor directly and they stated they haven’t been able to contact her and that they have received no payment from her for my order and it has not been shipped. Bre lied to me for almost a month about my order being on the way, when asked for proof, she gave me incorrect and fake tracking numbers, then fabricated an email to send to me as “proof” that it shipped.
Gabby Jefferson
Gabby Jefferson 2025.06.20
     
If I could leave zero stars I would. The worker named Bree is honestly the worst. She doesn’t show up to work and she lies to customers. I’ve called so many times over the past month and left my name and number. Not a single call back! Then come to find out she’s sending out fake tracking numbers to customers and ignoring other customers too. Definitely going to call the BBB to get this handled.
Reply from El Dorado Tile & Flooring 2025.06.20
Thank you! We appreciate your feedback regarding your experience!
ann Williams
ann Williams 2025.02.13
     
The owner of the store referred me to a tile contractor who was terrible. We only used him because she gave us his name/company. In process of filing a suit over his failing, inept work. Wouldn't trust this store. She shouldn't refer anyone!!
Joanna Todd
Joanna Todd 2024.04.26
     
Reply from El Dorado Tile & Flooring 2024.04.29
Thank you Joanna! I appreciate you taking the time to create this review. I look forward to possibly working with you in the future.
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Joyce morgan
Joyce morgan 2024.03.14
     
They are very helpful and knowledgeable of all the products. Made building our house so much easier!
Reply from El Dorado Tile & Flooring 2024.03.18
Thank you Joyce We appreciate your business!! It was a pleasure working with you and your husband!
Steve Linson
Steve Linson 2022.10.23
     
They're always super helpful love this place
timothy fisher
timothy fisher 2022.08.23
     
Best in the business! Only place I send my customers! My go to place for materials too!
Charles Comroe
Charles Comroe 2022.08.16
     
Large selection, nice and very helpful people.
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TyeMadeIt
TyeMadeIt 2022.08.01
     
Very nice people willing to help
Kim Martini
Kim Martini 2021.09.30
     
I highly recommend El Dorado Tile & Flooring for your tile needs. They have a great showroom and so much beautiful tile to choose from! Melissa was professional, knowledgeable, and so helpful. I drove all over Rancho and Roseville before realizing that everything I needed was right here in Shingle Springs! I will definitely be going back to El Dorado Tile and Flooring for our next project.
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