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I scheduled a tow, thinking I would need a heavy-duty truck, but they called back for clarification and were able to send an alternate truck, and it ended up being cheaper. I appreciate that level of honesty in business and would recommend Ed's based on that alone. However, when Austin arrived, he was prompt, courteous, quick, and professional. With that said, I'd double-recommend Ed's Towing (and Austin)!
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Jen took my call when I locked my keys in my car. I called between 1pm and 5pm. She was amazing! Her communication skills was awesome! She was nice, and very helpful! She deserves a raise!
Reply from Ed's Towing Service
2023.07.25
Thank you for your kind words, Danaval! We are so glad that Jen was able to help you out and we will be sure to pass along your compliments. We appreciate your feedback!
Called to get my 2010 Town & Country towed to the shop. They were there within 5 minutes. Gave me time to get carseats and items out of my vehicle, then had me back it out so they could hook it up.
Paid him right there in my parking lot!
Great company!
Also the dispatcher was able to give am accurate estimate of cost for the tow.
Highly recommend!
Reply from Ed's Towing Service
2023.07.25
Thank you for your kind words, Michelle! We are glad that we were able to provide you with a quick and efficient service. We appreciate your recommendation and are glad that you were satisfied with the cost estimate given by the dispatcher.
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