Fantastic service from Eco Fresh Solutions. They are always so friendly and do a fabulous job. Our kitchen and bathrooms have never been so sparkly. I was hesitant to get a cleaner, and I realise it's an utter luxury, but with a pre-schooler, a teenager and a puppy, it's been a life saver! Thanks team - keep up the great work.
Hi Jenna,
Thanks so much for the lovely review and being a valued client. We are so glad we can make your life a little easier!
The Eco Fresh Team
Debby Quinn2022.12.31
Holly and her team are very professional. We have used this company for years now and are always impressed by their cleaning. Best feeling ever coming home to a clean house by this company. Thanks team.
Hi Debby,
Thank you so much for the fantastic review it has been our pleasure to work with you over the past few years!
Holly&The Eco Fresh Team
Joy Te Wiata2022.10.18
Holly and her service has been very responsive, helpful and flexible and we are impressed with their ethos. The cleaners were professional, on time and very thorough. They are very easy to communicate with and are now our 'go to' service and we highly recommend them.
Hi Joy,
Thank you so much for the awesome 5 star review. We enjoyed getting your space ready and look forward to working with you in the future.
Many Thanks,
Holly & The Eco Fresh Team
Sarah2022.07.21
I had mistakenly thought the quote would be adjusted to the time actually spent cleaning rather than the full lump sum regardless, so I had needed to check everything was complete and to standard before the the cleaners left, and apparently point out missed bits.
Behind sofas and the sofa cushions, inside the fridge and a couple of cupboards, window and door tracks, behind the tv, shower door and corners of flooring were not clean but I discovered these later and so I ended up cleaning quickly myself, as I had a deadline to meet.
I was very disappointed to still be charged $650 (2 people for 4.5 hours) for this, especially given most rooms were empty and therefore relatively easy to clean.
Not good value for money, I definitely won't be using Eco Fresh again.
Hi there, thanks for your feedback. I'm sorry we weren't able to meet your expectations this time. We always do our utmost to perform a professional service. As you can see by our countless other 5 star reviews from clients large and small from all over NZ, we are proud to have fantastic ongoing relationships with many regular clients from a huge range of industries from property managers, stores, offices and of course all our regular home cleaning services, some of whom use Eco Fresh as their preferred and only cleaning company. Using eco-friendly products and professional cleaning equipment ensures we are not only looking after our environment but keeping your house or business free of nasty chemicals.
For this particular job, and as discussed before booking, our staff who were onsite ensured you were happy with the job after inspecting the house. As we offer 100% satisfaction guarantee we would have happily returned immediately to fix anything you were not happy with. We also ensure all clients are happy with any quoted prices before we commence work. For any further issues or requests regarding a cleaning job, we always do ask clients to discuss with us directly (instead of via Google) as we are more than happy to chat and discuss options to ensure we find a solution to anything that might arise and all clients are satisfied.
Hi Laura, thanks so much for the great 5 star review. The Eco Fresh Team absolutely love cleaning your office space and giving your team a clean space to work in each week.
Bonnie Stanway2022.03.29
Holly is fantastic to deal with at Eco Fresh. Great communicator, understanding, responsive, flexible and professional. Her team of cleaners are a delight to have in our home and they do high quality cleans. Five stars. Would recommend.
Thanks so much for the beautiful review Bonnie, so glad we can help give you some sometime back and provide a great service - It's our absolute pleasure!
Fiona McDonald2022.03.09
Such a lovely and professional team, so glad I’ve decided to have my house cleaned regularly. The ladies did an amazing job and I would not hesitate in recommending them.
Can’t wait until the next service clean, very happy 🙂
Hi Fiona! Thanks so much for the great review it was our pleasure to clean for you thanks for having us and we look forward to seeing you next time!
Tanya Wheeler2022.02.14
They were wonderful, we were very happy. We had been 'auditioning' cleaning companies and Eco Fresh were the fourth company we tried and they blew everyone else out of the water - they were fast, professional and thorough. We were so pleased, they cleaned parts that our previous cleaners had missed for years! Thanks so much Eco Fresh!! The house looks amazing.
Hi Tanya, thank you so much for the awesome 5 star review. We are so pleased to hear that you are happy with the job and we got to places that had been missed before. We look forward to cleaning for you guys again.
Georgie Crum2021.09.27
Holly and her team from Eco Fresh Solutions are amazing! I got in touch with them when I needed to get my house fully cleaned and sparkling to be put on the market. Living out of town, I thought that this was going to be quite a difficult task, but these guys proved me wrong. The communication with Holly was fast, clear and professional and no request was to big. Our Cleaners were Krystle and Ella, and WOW they were so efficient and did an awesome job!
100% recommend to anyone needing their house cleaned before selling!
Hi Georgie, thanks so much for the 5 star review! We appreciate the awesome review and so happy we could be of service and make a difference to what could be a potentially tricky situation!
Nicol Renovations Ltd2021.08.13
We recently changed over to Eco Fresh Solutions for our house cleaning after getting frustrated with our old cleaner where you would get a good clean one week followed by a awful clean the next.
We were recommended to Eco Solutions through a family member who had them as their cleaner.
From day one they have been an absolute pleasure to deal with and being quite fussy once we had the girl we wanted she became our full time cleaner and Flaka was very very good and we got a consistent good clean every time. Sadly Flaka left to go home to Europe for a family matter and was replaced with Crystal who is cleaning our home now.
We were very happy before but now i must say Crystal is even better and again an absolute pleasure to have in our home. See actually pointed out where she thought things could be done to a better standard and still achieved this work in our allocated cleaning time period which we are delighted with.
I would thoroughly recommend Eco Solutions as your cleaners and we are very pleased they are our cleaners.
Many Thanks to Holly and the team
Regards
Rod Nicol
Hi Rod, thanks so much for the 5 star review. We appreciate clients like you! So glad you are happy with our team of cleaners that have been lucky enough to clean your house. I know that you have been a fast favourite with our teams. Thank you !
Margaret Wright2021.07.21
Eco Fresh Solutions cleaned my home today and I was very happy with the result. The two ladies were very professional and efficient. I will use their services again.
Holly was great to communicate with. Always responded immediately. Amazing cleaning job. The oven looked brand new. My real estate agent was so impressed that she will be recommending Eco Fresh solutions in the future for her clients. Thank you
Hi Victoria, thanks so much for the glowing review. We appreciate your trust and booking us from afar. So glad we could help!
Heather Borland2021.01.22
This company was a godsend. They came on short notice and did an amazing job of transforming a space that had been neglected for some time. It is now gleaming and fresh and a pleasure to be in. I'm planning on using them regularly so that I can keep things this way!
Hi Heather! Oh thank you so much for the lovely review! So glad we could be of service and help out we look forward to working with you regularly!
Lynda Hartson2021.01.07
A team of two came to our house today, best clean it's ever had. The ladies were friendly, hard working and experienced. Attention to detail was great, will definitely use again. Holly was fantastic to deal with, made it easy and gave me confidence in the company. Oh and the house smells great, no harsh chemical smells.
Hi Lynda,
Thank you so much for such a great review! We appreciate you taking the time to do so. The team thoroughly enjoyed your clean today and we look forward to our next visit!
Lucy Luxton2020.11.16
Eco Fresh Solutions were so friendly and helpful to communicate with. They arrive on time and do an immaculate job, wouldn't hesitate to recommend them to anyone.
Thanks so much for the lovely review Lizzie really great to hear how happy our valued clients are!
Joanne Bos2020.09.07
I love Eco Fresh! I’ve spent years being mildly to very dissatisfied with my cleaning service and have changed often as a result. Now I come home on cleaning day and our home is spotless and things get done that I haven’t asked for. Fantastic service!
Hi Joanne! Thanks for taking the time to leave us a fab review much appreciated so glad we can provide you with a service you a consistently happy with!
Thanks so much for the 5stars Pip! Appreciate you taking the time to review us!
Gemma Rayner2020.09.07
Was initially worried about security and the cleaner being scared or intolerant of our dog wandering around the house but have nothing but positive feedback for Holly & her team. Holly discussed the scope of work & budget before she started and we've now been getting fortnightly cleans done for quite some time now (a year!?) Highly recommend
Gemma! Thanks so much for the awesome review it's been really great being your cleaning service for the past year now! Kenny is definitely a huge highlight of our week!
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