Easy Damp Ltd

easydamp.co.uk

Easy Damp Ltd Reviews

Excellent rating
4.7
29 reviews Verified
Easy Damp Ltd
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Reviews ( 29 ) 4.7

Susu Htwe
Susu Htwe
2024.05.23
I was going to give a 4 or 5 stars as Chris and his team were very nice and easy to talk, but after the job done, we were going to paint the walls and we were not very happy with the job that Chris’ team has done. Our walls were with wall papers and they did not remove the wall paper, instead plaster the wall over the wall paper. It was such a nightmare as we need to remove the wall paper to paint and the plaster came off. It’s a quite thick wall paper and after removing left a quite gap that sanding down alone was impossible. I spoke with Chris and he offered he would send a man to replaster the wall but of course with charges. It was not the point. The point was that his team did not take care of what they were doing. No making sense or excuse at all to plaster over the wall paper. Photos attached.
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MIKE HUGHES
MIKE HUGHES
2024.03.25
Excellent fast service from Easy Damp. Friendly, professional, competent, well turned out work force. highly recommended.
Reply from Easy Damp Ltd 2024.03.26
Mike thank you for your lovely review, we are so pleased to have provided you with an excellent service. Thank you for choosing EasyDamp.
Adam Hewitt
Adam Hewitt
2024.03.21
Fast and professional service from a friendly team. Initial survey of our house was booked and done very soon after initial call, with a thorough look round and then a recommendation to install some units to help with the damp and mold problem. The actual installation was arranged within just a few days, and done in a matter of a couple of hours by a team of 3 who were friendly, explained what they were doing and why, kept things clean and tidy by putting down protective sheets, hoovered up afterwards, and did a spot of plastering to fill some gaps around one of the new units to leave a neater finish. Too soon to say it's solved the underlying problem but the signs are good and the sensor we having in the house is already showing relative humidity down under 60% which it hasn't done before, after just 24 hours or so. Recommended.
Reply from Easy Damp Ltd 2024.03.26
Hi Adam, thank you for taking the time to right a kind and honest review. We aim to provide an excellent service to our customers and leaving your home as we find it is a must! Thank you for choosing EasyDamp.
Nicola White
Nicola White
2024.03.18
Had damp issues with my front wall ( terrace) and had a few companies come out and try to solve the problem to which the damp was still coming in when they'd left. Chris and his team came out and went above and beyond for me and solved the problem. Can't recommend these guys enough, thanks for all your hard work
Reply from Easy Damp Ltd 2024.03.26
Hello Nicola, thank you for your kind review. We are so pleased that you're happy with the service we have provided you with. Thank you for choosing EasyDamp.
Hazel Doolan
Hazel Doolan
2024.02.18
Really great service. All the staff were really friendly and they completed the work really quickly and thoroughly. Well worth the money
Reply from Easy Damp Ltd 2024.02.19
Hi Hazel, we're really pleased to hear you have been happy with our service. Have a great week and thank you again for choosing Easy Damp!
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itsStaciP
itsStaciP
2024.02.13
Would 100% recommend. Hayley was super helpful and always prompt with emails. Great work from Lee and Dane who came to do some plastering work and install some new fans! Thanks!
Reply from Easy Damp Ltd 2024.02.13
Thank you Stacey. Thrilled to hear you have been happy with our service. Take care from all of us at Easy Damp.
Steve Dungworth
Steve Dungworth
2023.12.14
I am very pleased with service provided by Damp Easy. From the moment I contacted them for a consultancy to the final delivery of their services, they have consistently exceeded my expectations. The team at Damp Easy is not only responsive but also exceptionally friendly. They listened attentively to my concerns regarding damp and mould issues in my property and provided expert advice that put my mind at ease. They provided a detailed quote promptly but also delivered their services within the promised timescales. In fact, the work was completed within just a week of my acceptance of the quote. The lads working on-site were absolutely brilliant. Their dedication and attention to detail were evident in every aspect of their work. What's more, they had a positive and friendly attitude that never failed to make me smile. It's rare to find a team that not only excels in their work but also adds a touch of warmth to the process. Even when a minor issue cropped up, Damp Easy dealt with it promptly and amicably. In today's world, where damp and mould issues are all too common, Damp Easy provided me with the peace of mind I needed. Thank you, Damp Easy, for a job well done!
Reply from Easy Damp Ltd 2023.12.14
Steve, that is an outstanding review on the service Easy Damp have provided you with. Our onsite teams and surveyors always aim to deliver on each project we are appointed to and I am beyond pleased that we have exceeded your expectations. Easy Damp are thrilled that you have been given peace of mind. We all wish you and your family our very best wishes and a wonderful Christmas and New Year!
Sarah Durmaz
Sarah Durmaz
2023.12.06
Organised for a quote, reasonable quote, lads left house tidy and clean once work was completed. Great communication from Hayley and Christopher. Reassurance given when needed.
Reply from Easy Damp Ltd 2023.12.07
Sarah Thank you, We are thrilled to hear you are happy with our service. All the best for Christmas and New year!
Julia Millhouse
Julia Millhouse
2023.11.26
Easy Damp have just finished an extensive 2-week treatment on the outside of my 100-year old bungalow, and I can’t thank them enough. The team were always punctual, polite, respectful of my property, and really put in the hours, despite having to often work in horrible weather and failing light. I am really happy with the work they have done, and feel so reassured by the way my bungalow now looks on the outside - and feels inside. Hayley in the office was really supportive and great at staying in touch with me throughout the process, too. All in all, they’re a great team a brilliant business, and I am so glad I got these professional and hard-working experts in. Thank you, Easy Damp! You’ve been truly amazing!
Reply from Easy Damp Ltd 2023.12.07
Thank you so much for your lovely review Julia. We are extremely pleased to hear our team looked after you so well. Wishing you all the best for Christmas and New Year! From everyone here at easy damp.
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Karen Davison
Karen Davison
2023.11.24
Rang regarding Damp issues at our property. Surveyor was sent very quickly, arrived promptly and was very knowledgeable and explained everything they thought was going on. Recommended a course of action and gave price. We have had some of the work done so far and this was carried out quickly and efficiently. The workmen were very clean and tidy and rang to let us know they were on their way. Hayley in admin was brilliant throughout. She is really helpful and friendly and easily contactable. I would definitely recommend
Reply from Easy Damp Ltd 2023.12.07
Hi Karen, thank you so much for such a lovely review. We are so pleased to hear our team looked after you so well. Wishing you all the best for Christmas and New Year! From everyone here at easy damp.
Gareth Cadwallader
Gareth Cadwallader
2023.11.22
Editing review...will update
Clare Hyde
Clare Hyde
2023.11.19
We’ve had easydamp round twice to carry out work in our home due to condensation issues in the upstairs bedrooms. On both occasions the work has been done to an excellent standard and the customer service is very good
Reply from Easy Damp Ltd 2023.12.07
Hi Clare. This is lovely to hear, It has been our pleasure in helping you. Wishing you all the best for Christmas and New Year! From everyone here at easy damp.
Dan Alexander
Dan Alexander
2023.11.13
Charged £150.00 for a verbal report? Wont put this in writing. Had 2 other surveys conducted at £100 and £50 both in writing by accredited contractors. Tried to contact the company without success, and to be honest £10,000 for damp in a terrace house is a complete rip off. As someone who uses damp proof contractors often with my job, this is the highest amount i have ever seen, never mind the house in question is a 2 bed terrace and requires 2 walls damp proofing. I can only imagine the other reviews are people who have not had other quotes or friends of the owners also. Would like to see who this company are accredited by also, as nothing on the website to state this. A verbal quote does not satisfy a mortgage lender either.
Reply from Easy Damp Ltd 2023.11.13
Good afternoon Dan, I am sorry to hear you have been unable to reach anyone in the office this is unusual. Please can I ask that you contact the office via email and provide a contact number, and someone will endeavor to contact you to discuss your complaint. Thank you, easy damp team. admin@easydamp.co.uk
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Martin Glanville
Martin Glanville
2023.11.02
Positive
Professionalism
Quality
Responsiveness
Value
Our house was built circa 1931. We had rising damp due to a failed DPC and penetrative damp as a result of salt and nitrates from a chimney that had been removed several years ago. I spent a lot of time searching for the right local company to carry out the work, reading as many reviews from customers as possible. Easy Damp UK came out on top! Chris Smith conducted a thorough survey and went through possible options to resolve the problem. I wish I had kept notes at the time of the visit but Chris and Haley were always on the phone to clarify things and provided confirmation by e mail. When the day came “Team Easy Damp” arrived on my doorstep promptly and full of energy. Lee and Hayden outlined the day to day activity as the project progressed, although I didn’t fully appreciate the need for dwell times for adhesives and plaster to set off! 🤦🏻‍♂️ During the time the team were with us we ensured they were well watered and a sandwich was available! I think it was Napoleon Bonaparte who said an army can’t march on an empty stomach. Well this team really got stuck in on a daily basis, most impressive! However, the schedule was rocked with the discovery of a chimney in the dining room that needed urgent action. The team reacted swiftly, professionally and offered a suitable solution and the problem was resolved very swiftly. Needless to say there was an impact on the schedule, but let me be clear, the work involved installing a DPC, installing a membrane and plastering a gable end wall in the master bedroom, chimney breast in the back bedroom, four walls and a fireplace in the dining room, one wall in the lounge, the replacement of skirting boards and rendering outside brickwork. To say the work was extensive and filled with the odd surprise “Team Easy Damp” rose to the challenge. We had to vacate the premises whilst the work was carried out, the bathroom and kitchen were the only rooms still functional although the kitchen was cordoned off to prevent dust infiltration. We sampled five different Premiere Inns locally and will hopefully return home this weekend. I would advise anyone not to underestimate the amount of disruption this type of work can cause. However I can only thank the team for their hard work, professionalism and great customer service. I would have no hesitation in recommending Easy Damp UK to anyone needing damp issues rectifying.
Reply from Easy Damp Ltd 2023.11.02
Thank you Martin for your review. I am so pleased the team looked after you as that is our main focus. Best wishes to you both. From everyone at easy damp.
buryfc34
buryfc34
2023.11.01
Positive
Professionalism
Punctuality
Responsiveness
Recently called Easy Damp regarding damp patches on dining room chimney wall. Surveyor was sent within a few days and identified rising damp in 2 walls. Explained work that needed doing and also recommended installation of 2 extractor fans, in both bathroom and kitchen to prevent to help air flow in these areas.Work started a few weeks later, which was undertaken quickly and effectively by 4 polite and friendly employees, over 2 days. Very pleased with work done and would definitely use again
Reply from Easy Damp Ltd 2023.11.01
Thank you for such a lovely review. All the best easy damp team!
Barry Ireland
Barry Ireland
2023.10.28
The a team excellent job amazing work from the a team Lee aiden and Harvey they were polite efficient hard working and professional i would highly recommend the a team. Barry and pat urmston
Reply from Easy Damp Ltd 2023.10.30
Thank you Barry and Pat, it was our pleasure serving you. We at easy damp wish you both all the very best for the future. From everyone here at easy damp.
Huw Davies
Huw Davies
2023.10.23
Positive
Professionalism
Quality
Responsiveness
We had penetration damp to 3 interior walls and salts coming through from a chimney. I contacted a number of companies unsuccessfully but Easy Damp had a surveyor round in a few days and work began within a week or two. The guys are great - particular thanks to Haydn and Lee. They took walls back to the brickwork, fitted a membrane and replastered. They were a pleasure to have around over the 2-3 weeks of work. Very professional and cleaned up after themselves. Also fitted a damp course and waterproofed the brickwork. They also tidied up some old brickwork and sorted thee gutters for us so we're very happy with their work and would recommend them.
Reply from Easy Damp Ltd 2023.10.30
Thank you for your lovely comment Huw. We are extremely pleased to hear our team looked after you so well. All the best from everyone here at easy damp.
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T . R . E
T . R . E
2023.10.04
Positive
Punctuality
Quality
Responsiveness
I’ve recently purchased a house and found what I suspected to be rising damp hidden by the previous owners with a fake 4 inch wall put over it, wood battened with polystyrene sheets topped with ground sheet and moister boards then wall papered, I rang a few companies and easy damp we’re by far the most responsive company others said weeks to come have a look etc, easy damp said they could get a damp surveyor out with a few days for £150 plus vat (£180) he came out and checked all the areas and confirmed that there was damp with his damp meter, he wrote a small report out and calculated the cost, if I’m honest I was pretty shocked at how much it would cost but was assured by a family member that this is around the cost so I decided to go ahead with it, they came out around a week later, the lads who came were called Lee and Haiden and they were great, very friendly, straight away Haiden started to explain everything they were going to do showing me certain areas and how they would deal with it which assured me they knew what they were doing, they cracked on with it and did a top job they make a good team, once the work was done I was very happy with their work and they tried their hardest to keep things as clean as possible although that’s a very hard task with this job, nothing was too much trouble for them and they were there to answer my questions and make sure I was happy, Haiden had mention that he enjoyed working with Lee as he was learning all the tricks of the trade and that lee was very good at most trades and was very experienced and he was correct, I would defo recommend them as they were by far the most responsive company and knew what they were doing! Thanks again, Tom.
Reply from Easy Damp Ltd 2023.10.04
Thanks for your review, Tom. It's always reassuring to know that our people are always doing their best and trying to keep your place as clean as possible
David Beadling
David Beadling
2023.07.27
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
We were experiencing damp in a small section of one room and, despite efforts to rectify it, it kept coming back. Thankfully I contacted Easy Damp, and we are so glad I did. They were responsive, a surveyor was booked the following day. The surveyor was thorough and identified the problem and offered a number of suggestions, there was no hard sell Allan said take your time and think about what you want doing. The work was completed two days later by Lee and Haiden. It was a pleasure dealing with them, we couldn't have asked for two better lads to undertake the work. They were great to get on with and very respectful both of us and our property. They worked hard and have done a fantastic job, kept us informed every step and left everything perfectly clean, neat and tidy. In fact everyone I have dealt with at Easy Damp Ltd has been great and wouldn't hesitate to recommend them
Reply from Easy Damp Ltd 2023.07.27
Many thanks, David. We are happy that we resolved your damp problem for you. We do always make sure that we leave everything clean and tidy so I'm glad you've commented on that. Thanks again, Jim
Eric Jones
Eric Jones
2023.04.08
Rising damp occurred at my flat during winter 2022/2023. Caught early, March 2023, Easy Damp Ltd attended for survey within days. Work then consisted of 100mm pitch drill holes and injection of Silicone Cream along a total course of 37m of first layer of brick above the damp course (an arduous task). Additionally install of continuous running Humidistat fan to the kitchen .. top job at a reasonable price .. well done .. Eric, Wallasey, Merseyside :-)
Reply from Easy Damp Ltd 2023.07.27
Many thanks, Eric. We're pleased to hear you feel we did a top job in resolving your damp issues. Jim