Reached out to Earl for a quote to stretch carpet in a room. We communicated through email. He asked to set up a phone call after I sent him pictures of the area. When we spoke, he clearly stated he could do the project, "he could do anything" he said. I started asking questions about the $250 fee for coming out for an estimate and what happens if my boss decided they didn't want to go with him and he said, "then I keep the money for my time". $250 for an estimate seems crazy! I asked him based on the pictures what was a rough estimate and he said $600-1200. When I said that was double what another company quoted, he at that point got defensive and started throwing information about another company I told him about back at me and then hastily says, "I declined to do this job". I started laughing and hung up. I clearly dodged a bullet working with him. Do your homework and ask questions!
Reply from Earls flooring solutions LLC
2026.08.06
Thank you for your feedback. We stand by the professionalism of our conversation and the way our consultation process and pricing were explained from the beginning.
Several statements in your review do not accurately reflect what was discussed. We have always been straightforward with our customers and will continue to operate that way. Every customer is free to compare estimates and choose the contractor they feel is the best fit, and we respect that decision.
We wish you the best with your project.
Several statements in your review do not accurately reflect what was discussed. We have always been straightforward with our customers and will continue to operate that way. Every customer is free to compare estimates and choose the contractor they feel is the best fit, and we respect that decision.
We wish you the best with your project.