DV Roofing

dvroofing.co.uk

DV Roofing Reviews

Good rating
4.0
38 reviews Verified
DV Roofing
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Reviews ( 38 ) 4.0

Aless B
2024.04.09 2024.04.09 | United Kingdom
A nightmare We called DV roofing to replace our roof over a year ago. They charged us £12,000 for the new roof and removal of an asbestos pipe. They never attended on the day scheduled, they took over 3 months to complete the job and only because we had to chase them up all the time. The owner, Dean Coote, has been negligent from the start to the end, and kept asking to be paid in full in advance (!). I mean it, he was begging to get paid in full without completing the job, now I might have an explanation, after reading another negative feedback from one of his ex workers who witnessed Mr Coote sniffing cocaine in the van... By the way, worst part of whole experience is that they left the roof open while they were still in the middle of the work and rain came into the house causing massive damage to our walls! Plus, they tried to refuse to collect the asbestos pipe and we had to remind them to take it as we've already paid for that service. Less than a month after the completion of the job, we had a broken tile. As DV roofing refused to offer us warranty, we had to call another company to fix it and had to pay for it. It was such a pleasure to take them to court, there's a bailiff currectly trying to get in touch with them, I'm sure they will disappear as expected even though their case is now under enforcement. As I know how cowboys work, I'm taking them straight to high court, hoping to reach other customers who had bad experience with this company. I won't quit until they pay for the damage they caused to our house.

Date of experience: 02 February, 2023
Aless B
Aless B
2024.04.09
We called DV roofing and repairs December 2022 to replace our roof. They charged £12,000 for the new roof and removal of an asbestos pipe. They never attended on the day scheduled, they took over 3 months to complete the job and only because we had to chase them up all the time. The owner, Dean Coote, has been negligent from the start to the end, and kept asking to be paid in full in advance (!). Worst part is that they left the roof open while they were still in the middle of the work and rain came into the house causing massive damage to our walls! Plus, they tried to refuse to collect the asbestos pipe and we had to remind them to take it as we've already paid for that service. Less than a month after the completion of the job, we had a broken tile. As DV roofing refused to offer us warranty, we had to call another company to fix it and had to pay for it. Long story short, I am taking these cowboys to court and their case is now under enforcement. I'm ready to go through high court with my lawyer if they won't cooperate. Absolutely terrible experience please stay away from them.
J
J
2024.01.03 2024.01.03 | United Kingdom
Do not trust - Beware If I could give less than 1 then I would. Please do not trust Dean. He is very good at talking and is a scammer. his work has resulted in damage to the house and he does not complete the job. He made I had lots of issues with my roofs and scammed me for over £5k. When you call he does not answer.

Date of experience: 07 August, 2023
Hannah Hurst
2023.11.04 2023.11.04 | United Kingdom
Do not use this company Untrustworthy and bad workmanship! Used DV roofing to replace a garage roof for my mum as it was an asbestos roof. They didn’t replace the wet and rotten beams as agreed. Dean agreed to come back and remove the rotten end and said the beams would dry out so they didn’t replace them… Not sure why they charged my mum £2800 then?? This price was for everything to be replaced. The roof is now leaking and Dean has failed to come back to repair it despite it being within its guarantee as it was done 11 months ago. This is shameful.
Hannah Hurst
Hannah Hurst
2023.11.04
Critical
Quality
Responsiveness
I booked DV roofing to replace a garage roof for my elderly mum. They completed the job and charged my mum £2800 to replace the roof and remove the old asbestos one. When I checked the work I saw that they hadn’t replaced the wooden beams at all , which were soaked through. Dean the owner returned and assured me it would dry out and he would get someone to replace the area that was clearly rotten. I have spoken to him on the phone and he has promised it is booked in to be finished….this was in December 2022! I have text him begging for him to finish the job and he always says it’s booked in for next week and never shows up. I have seen that the garage is also leaking from the new roof! Again I asked Dean to come and look and he has not responded.This is unbelievable and dishonest and my elderly mother is left with a garage that she can’t use as it’s not finished. It’s such a shame that trades people can get away with being so untrustworthy.
asaf
2023.10.16 2023.10.16 | United States
stay away !!!! Daniel and his son Richard were doing a work for me and disappeared in the middle of the project after weeks of trying to find them the finally arrived they messed up the roof left it damaged I needed to hire another company to fix the damage and payed twice now they are trying to demand the payment and put a lein on the house
BEKE Palmer
BEKE Palmer
2023.05.02
This company is not reliable. They cannot be trusted. I contracted this company for new roof and gutters. It took them 9weeks to complete the job and when the job was finally finished. It rained and the gutter was flooding and from inside the loft , you could light meaning missing roof tiles. I called back .they came and made the job worst. My pouch was damaged from rain water coming inside..I called several times and as speak they never came back. I got an independent surveyor to check the job..the result was awful. If anyone wants pictures I would be happy to provide...stay away cowboy builders
Josh
Josh
2023.03.28
Positive
Professionalism
Quality
Value
Dean and his team arrived at my property promptly after my gutter was heavily leaking. It was sorted in quick time and at an affordable price. I would recommend them to anyone and will use them again.
Reply from DV Roofing 2023.03.29
Thank you Josh. Glad we could help you out. Thanks for the warm drinks for the lads.
Not fit for purpose unprofessional Had a leak in dining room called Dv roofing was told needed new flat roof even though leak wasn't coming from actual roof but a dislodged down pipe got usual speil didn't anticipate on having new roof yet but was talked into having it done also said could do the damage in dining room plastering flooring electrics said job would take 10 days 8 weeks later still not done roof completed £6000+later but interior still not done had to sack them and employ someone else to finish off stick to roofing they are not builders plasterers or electricians and the prices charged are over the top Would not recommend stay clear
Grace Mathurin
Grace Mathurin
2023.03.09
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Professional and good quality workers. Highly recommended this copany and worth every penny.
Reply from DV Roofing 2023.03.09
Thank you very much for the positive review Grace, it was a pleasure helping you out.
Andrea Wallman
Andrea Wallman
2022.10.29
Positive
Professionalism
Quality
Responsiveness
We noticed a leak inside our kitchen following a recent storm. I contacted a couple of roofers who either didn't answer their phone or return calls. DV were brilliant. Responsive on the phone, came and quoted when they said they would, managed to fit in the repair within a few days and before the next rain was forecast. The roofer took photos of the roof close up so I could see what the problems were and then photos when he had finished the work to show me what he had done. Cleared up all his mess and was really friendly. We had rain overnight and the repairs have worked beautifully. No more leak. Would recommend this lovely family owned and run, local company.
Reply from DV Roofing 2022.10.30
Thank you Andrea so much for you kind review. Happy we could be of an assistance. Any further problems please do not hesitate to contact us
Janna C
Janna C
2022.10.27
The team has done 2 jobs for me for now, They care about what they do, they are very quick and professional.
Reply from DV Roofing 2022.10.27
Thank you Janna for your review. We are pleased we could help you out.
birju patel
birju patel
2022.03.30
Positive
Punctuality
Quality
Responsiveness
Called the team this morning and they came on the day, I got yanked about another organisation and was waiting for 3 days for no shows. The DV roofing team sorted the issue quickly and was able to provide insight into a future protect.. I will be using them again.
Reply from DV Roofing 2022.03.30
Thank you for your kind review Mr Patel. We were glad we could help you out
Joe Dixon
Joe Dixon
2022.03.17
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Brilliant experience with working with Dean and the team. Really responsive when asking for a quote (which was rare in the area). Then was not pressuring when asking for business. Decided to go with them in the end and have no regrets, great customer service and a really professional job done by the team!
Reply from DV Roofing 2022.03.17
Thankyou for your 5 star review Joe. It was a pleasure working with you. Many thanks
Sarah Faherty
Sarah Faherty
2022.03.05
Positive
Professionalism
Punctuality
Responsiveness
Excellent service from start to finish. Inquiries were easy and quote given efficiently. Repair date booked and had to be amended due to weather conditions - not a problem for DV roofing. Dean and his team completed the work effectively and efficiently. Very happy.
Reply from DV Roofing 2022.03.05
Thank you for your review Sarah. Glad we could help you out.
Neil Ramsden
Neil Ramsden
2022.02.28
Positive
Punctuality
Responsiveness
Value
Excellent service from DV Roofing who came out promptly and fixed damage to our roof due to storm eunice. Great communication throughout. Thanks !
Reply from DV Roofing 2022.02.28
Thank you for your review Neil. It was a pleasure helping you out.
Beth Carter
Beth Carter
2022.02.23
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Very helpful, very responsive and was happy to still come to us at 10:30pm after a mammoth day repairing other emergencies from storm Eunice. Would definitely recommend
Reply from DV Roofing 2022.02.24
Thank you Beth.
Mark Calvert
Mark Calvert
2022.02.18
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Excellent professional service all round; quick response from the friendly and helpful team. The work was completed in good time and in a professional manner. Very easy company to deal with. Will definitely be my first point of call for any future work or emergencies. (*touch wood*) 5* Thank you!
Reply from DV Roofing 2022.02.18
Thank you Mark for your review. It was a pleasure helping you out. Thanks again
K 3 (K)
K 3 (K)
2022.02.17
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
So grateful for DV Roofing attending and completing work at short notice. Dean was professional, polite and informative and the work was competitively priced. Definitely will be recommending to family and friends.
Reply from DV Roofing 2022.02.17
Thank you Karen for your review. It was a pleasure helping you out.
Michele Lowrie
Michele Lowrie
2022.02.16
Positive
Professionalism
Value
I called DV Roofing as an emergency as the winds had created some volume of damage to my old guttering. Dean attended promptly and was able to advise me with a number of different options dependant on my budget. He also got me booked in ASAP and finished with high quality work. Very helpful and happy with this service.
Reply from DV Roofing 2022.02.17
Thank you so much for your great 5 star review Michele, it was a pleaure working for you, Please let us know if you need any work done in the future.