DSB Locksmiths Reviews

NEVER AGAIN! Don't be taken in by the politeness and handshakes. After many years of persevering with a slightly aggravating front door lock, I phoned Mr Bartlett, told him the problem, he said he could not give me a price until he had looked at it. He arrived and started working on the door. When he had finnished, less than an hour later, he asked me how I would like to pay, BACS he said, so I said OK. Off he went, and about 10 minutes later I recieved a text message from him with his bank details and the cost, £246.90!! I had thought to myself it won't be anymore than £150.00, which I thought is a fair price. I had to ask him for a itemised invoice, he told me it was the cost of the "total works". I did what I should have done in the first place, and contacted another Bury locksmith. Before I told him what had happened with Mr Bartlett, he DID give me a price over the phone, and told me whatever the problem, I would NOT pay anymore than £140.00. That's where trust gets you.

Called just after 9 am was here by 11.00 am, did a quick and efficient job at a reasonable price. Very happy and would happily recommend them.

David came to look at a door lock and a dodgy window hinge. He had ordered both in advance using photos I sent him. He replaced the door lock in a few minutes and it came with 5 keys which was great. Unfortunately the window hinge, although it had the right part number and should have fitted, was slightly too big but he checked around the other windows and swapped the poor hinge for one I used less often. I was impressed with his willingness to do this. He also suggested a way to get a new fixing made. His fee was very reasonable, much less than the last locksmith who relaced a lock for me. Delighted with the service and I highly recommend him.

Absolutely outstanding service, key snapped in a lock at our business called this man at 8am and within 35 minutes he was in the building replaced the barrel he was very polite, friendly, knowledgable and very reasonably priced 5* all round for me I will be using you in the future (hopefully not To soon) and recommending to friends! Thanks again!

Such a nice guy. Had an issue with my safe where its basically died on me. David was out the next day first thing. He got it open super quick, tried to fix it but ultimately its gone to safe heaven. Gave some really clear professional advice (basically to buy a new one!!) and was very reasonably priced. Thanks David - wouldn't hesitate to use him in the future! 10/10

I am happy to recommend David, excellent service & communication. Great job!

An absolutely first rate service, clear pricing, quick and very friendly. I would not hesitate to recommend David.

Fast, pleasant, efficient, great value; highly recommend.

Excellent service. Very polite and professional. My personal experience meant I was out of trouble from phone call to job complete in little over an hour (if that). I highly recommend. Fairly priced, too. Thank you! Top of the class - A*

Very good service would recommend to anybody very reasonably priced

Our key had snapped in our already locked front door. David came out within 20 minutes. Polite young man, professional and very quick Reasonable price and highly recommend 5 ⭐⭐⭐⭐⭐ Thank you 🙏

First class service when my front door wouldn't lock this morning. Fitted me in between other calls and he was able to replace broken part and restore door straight away. I was so grateful. Very kind and reassuring. Highly recommended.

Both of my locks jammed this week end and i Called David first thing monday morning and he was out just after lunch. 2 hours later my locks were fixed. Lovely man to deal with and fair priced. Would recommend highly.

Thank you for help today David! I had a Yale lock on the back off a lorry and I couldn’t open it and I phoned DSB locksmith who massive assisted me to gain entry to a lock on the lorry. Very friendly and helpful. Cheers David Rob Marshall auto locksmith

Thank you so much. I'm agoraphobic and locked myself out of the house in Mildenhall. You did it in less than 5 minutes. I didn't even get your name. You're my Saviour!

In a blind panic unable to release key from lock of friends house.....called David out of hours, got back to me very quickly and calmly talked me through what to do....SUCCESS! David was absolutely brilliant, did all he could to avoid callout. Recommended 101%, cannot thank him enough. Don't use anyone else. Thankyou again David!

The lock of our UPVC conservatory door was broken, and the door did not fit well into the doorframe. We called David yesterday and he came out and fixed both things today. Brilliant service at a very reasonable price. Highly recommend DSB.

Prompt, friendly and courteous service on a Saturday morning emergency call out. Thank you David. A pleasure doing business with you.

Cannot recommend enough! Reliability 10/10 Super speedy call out time. Arrived within half an hour of initial call, (which out of hours on a Friday evening is amazing in itself) with a curtesy message to let me know he was on his way. Phone manner- 10/10 Whilst making the initial phone call I had absolutely no idea what I was talking about and David was so patient and helpful throughout my panic. Gave me a quote over the phone after asking a few questions. Customer service in person 11/10. Friendly, polite, (mutual adoration of dogs always wins points) Very reasonably priced in my opinion, especially for an emergency out of hours call out. Hopefully I won’t need to… but would Definitely use this company again. :)

Exceptional service all round. Door lock was jammed, David came quickly and sorted it for us without any hassle and at a very reasonable price, couldn't have been better, would highly recommend.