Dr LeatherSpa (HQ)

drleatherspa.com

Dr LeatherSpa (HQ) Reviews

Excellent rating
4.7
122 reviews Verified
Dr LeatherSpa (HQ)
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Reviews ( 122 ) 4.7

rahfadzillah
rahfadzillah
2024.05.17
Service was quick and good, but the place is so hard to find so let me help all of you out cause walking here was an exercise. It’s located near the west entrance, look for Dave’s Deli, there’s an escalator beside it and go down to level P1. Also please note that repairs will take 2 months, to people who may need it sooner can take note
Reply from Dr LeatherSpa (HQ) 2024.05.17
Thank you, Rahfadzillah, for your detailed feedback! We appreciate you sharing directions and noting the repair timeline. We're working on making our location more accessible for everyone.
Talhah Mohd Shah
Talhah Mohd Shah
2024.05.11
Good restoration work, recommended
Reply from Dr LeatherSpa (HQ) 2024.05.12
Dear Talhah, thank you for your recommendation and for appreciating our restoration work. We're glad to have met your expectations.
Qismina
Qismina
2024.04.21
Reply from Dr LeatherSpa (HQ) 2024.04.21
Dear Qismina, Thank you for your feedback! We're delighted you had a positive experience with us. We strive to provide the best service for our customers. Best regards, Your Support Team
Sharmila Naidu
Sharmila Naidu
2024.04.03
Thanks for the wonderful job restoration on both my leather bags. Promo RM99 really worth it for each bag. Awesome job done. I want to extend my gratitude, especially to Nisa, for being kind and patient.
Reply from Dr LeatherSpa (HQ) 2024.04.03
Dear Sharmila, we're delighted to hear that you enjoyed our service! Thanks for your kind words. We'll share your appreciation with Nisa - she'll be thrilled!
Jusnimar Khairul Yusri
Jusnimar Khairul Yusri
2024.04.02
Reply from Dr LeatherSpa (HQ) 2024.04.03
Dear Jusnimar, Thank you so much for your feedback. We're thrilled to hear you had a positive experience with us. We look forward to serving you again soon. Best Regards!
Ewe Yean Nee
Ewe Yean Nee
2024.03.20
Reply from Dr LeatherSpa (HQ) 2024.03.21
Dear Ewe, Thank you for your 5-star rating! We’re thrilled you had a great experience. your positive feedback motivates us. We look forward to serving you again! Best, The Team
DR IRWAN
DR IRWAN
2024.03.10
Very bad experienced. Sent bag to service. Promised by them 1 month can be collected. But almost 3 months then only we can collected our bags. Not happy with the quality of the results. Not recommended. ‘Indah kabar dari rupa’
Reply from Dr LeatherSpa (HQ) 2024.03.11
Hi, Dr Irwan, I sincerly apologise for the bad experience. Our team will be making a call to you to find out what was the issue, so we can improve for the future.
Farah Aliana
Farah Aliana
2024.01.06
If you’re looking for a place to treat your luxury goods, look no further. They are the expert. My Tumi leather backpack got spilled with milk, had horrible odor and i had low hope of it being to what it used to be. But after being treated by Dr Leather Spa, goodness it’s like brand new, all shiny and no more bad smell. I also sent my Burberry nylon handbag as it has signs of stain, again it looks brand new after treatment. This place is highly recommended for all!
Reply from Dr LeatherSpa (HQ) 2024.01.07
Dear Farah, we're so glad you're satisfied with our service! It's always our pleasure to breathe new life into your beloved items. Thank you for your high praise and recommendation.
Kara Bear
Kara Bear
2023.12.19
Love their service. Paid for the express cleaning, their get it done in a week. My checkin luggage M size, looks great with no old flight stickers as requested and dust free. I opened the luggage and it smelled heavenly, the old musky stench had gone and the yellow stain on the fabric has reduced. I recommend this shop for luggage cleaning.
Reply from Dr LeatherSpa (HQ) 2023.12.20
Dear Kara, We're thrilled to hear about your excellent experience with our express cleaning service. Your positive feedback is greatly appreciated. Thank you for choosing us!
Ratna Julita
Ratna Julita
2023.12.16
Thank you Dr leather spa..good service my shoes so clean.. recommended
Reply from Dr LeatherSpa (HQ) 2023.12.16
Dear Ratna, thank you for your kind words. We're delighted to hear your satisfaction with our shoe cleaning service. Your recommendation means a lot to us.
yoke moi oh
yoke moi oh
2023.09.30
Great service and nice job done.
Reply from Dr LeatherSpa (HQ) 2023.10.10
Thank you, Yoke. We're thrilled to hear you enjoyed our service and work. We appreciate your support and look forward to serving you again soon!
Aryanti Rani
2023.09.26 2023.09.26 | Malaysia
Layanan dan service tip top Saya hantar 2 beg utk spa dan yg best tak pyh pi ambik. Delivery service hantar ke rumah dn bungkusan sgt kemas. Terbaik dan tak lupa Nisa kat Paradigm Mall lyn sy dgn ramah😍
Reply from Dr LeatherSpa (HQ) 2023.10.10
Terima kasih, Aryanti! Senang mendengar bahwa Anda merasa puas dengan layanan kami. Kami akan sampaikan pujian Anda kepada Nisa. Sampai jumpa lagi di lain waktu!
Yokie Lim
Yokie Lim
2023.09.14
I have sent bags for cleaning & recolouring twice & both times, I was very pleased with the results. I can see from the results that they have done the cleaning etc to the best of their ability (though some old bags cannot look completely new again). The staff that attended to me (Nesya & another lady) were knowledgeable & provided clear explanation and good service. Highly recommend this bag spa place.
Reply from Dr LeatherSpa (HQ) 2023.09.15
Hi, Ms Yokie, thanks for your kind review and continous support. Appreciate your trust towards our company! Hope to see you again soon!
Kay Yong
Kay Yong
2023.08.18
I sent in my mom’s Burberry handbag for cleaning and it came back looking beautiful and almost brand new. I’m so happy that we decided to try Dr LeatherSpa. Will let them clean our other bags in future. I would also like to mention that their staff - Nesya - was very friendly and helpful! She convinced me to take a chance on their cleaning services and I’m so glad I did. Thanks, Nesya!
Reply from Dr LeatherSpa (HQ) 2023.10.17
Dear Kay Yong, we're thrilled to know that you're pleased with our handbag cleaning service and the helpfulness of our staff, especially Nesya! We eagerly look forward to servicing your future needs. Thank you.
See Mee Yap
See Mee Yap
2023.08.10
Derun Lim
Derun Lim
2023.08.05
Reply from Dr LeatherSpa (HQ) 2023.10.17
Dear Derun, thank you for your positive feedback! We're thrilled you had a great experience. We appreciate your support and look forward to serving you again soon.
Tina Z
Tina Z
2023.07.19
I sent my Febdi bag for repair as the screw of 1 of the chain came out and was lost. They couldn’t replace the missing screw hence they replaced the ring instead. It is not exactly the same as the original but it is now cleaned up amd looks new. Now i can use my Fendi bag again 😍. Thanks Dr LeatherSpa!!
Reply from Dr LeatherSpa (HQ) 2023.10.17
Dear Tina, We're glad your bag is as good as new and you can enjoy using it again! Thanks for acknowledging our efforts, your satisfaction is our top priority. Best, The Team
JF Boon
JF Boon
2023.07.16
Great Service! Very Professional & Knowledgeable! Had my most loved leather jacket of almost 10years; torn at the collar, molds, spots everywhere, dull leather, etc done at Dr Leather Spa @ Paradigm Mall. Been putting off doing repairs as was not confident with the earlier But, Dr Leather Spa @ Paradigm Mall had me “hooked”. The lady who served me (so sorry I missed out getting your name) is extremely knowledgeable & patient. Answering my questions precisely, wrote my requests & even drew on the form the spots where repairs are needed. Less than 15mins after I left the shop, received via Whatsapp to confirm my payment & the repairs required. Good customer service! 2weeks before agreed ready date, I was informed its ready for collection and how much balance I have and the expiry. Isnt it reassuring to get such great after-sales service? The best part? Got my 10yr old leather jacket back looking like brand new !! Wow, Wow, Wow!! Dr Leather Spa @ Paradigm Mall … go there if its convenient. You wont regret it, every cent well spent ! 😊
Reply from Dr LeatherSpa (HQ) 2023.10.17
Dear JF, we're thrilled to hear about your positive experience. We pride ourselves on our professional and knowledgeable staff. It's fantastic to learn that your beloved jacket was revitalized so effectively!
Zuliana Juliana
Zuliana Juliana
2023.07.08
I like it when I was properly briefed on the expectation before I decided to take the offer.
Reply from Dr LeatherSpa (HQ) 2023.07.10
Hi Cik Zuliana, thank you so much for your feedback. We will continue to improve the positive experience you had at Dr LeatherSpa
Ilham Badrudin
Ilham Badrudin
2023.07.03
Reply from Dr LeatherSpa (HQ) 2023.07.10
Hi Ilham Badrudin, thank you for the 5 star feedback. We hope to see you again at Dr LeatherSpa!