Dr LeatherSpa

drleatherspa.com

Dr LeatherSpa Reviews

Excellent rating
4.7
130 reviews Verified
Dr LeatherSpa
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Reviews ( 130 ) 4.7

Nashah Aziz
Nashah Aziz
2024.07.16
Dr.Leather Spa is indeed a good place to go when experiencing luxury bags problems. They renew my bag n purse super good! Great service, friendly staff and good value for money. Super recommend. Thank you so much for the service! ⭐⭐⭐⭐⭐
Reply from Dr LeatherSpa 2024.07.16
Thank you, Nashah! We're thrilled you loved the service and that your bag and purse look great. We appreciate your recommendation!
Jimmy Cheng
Jimmy Cheng
2024.07.13
Strongly recommended for restoring old faded leather jacket! Excellent job done to restore my 10 year old and faded leather jacket to brand new condition.
Reply from Dr LeatherSpa 2024.07.13
Thank you, Jimmy! We're thrilled to hear that your leather jacket feels brand new again. Your recommendation means a lot to us!
Bar_ Lyd
Bar_ Lyd
2024.07.13
Send my bag here because of mold and i did not regret. Collect my bag like it’s a brand new. Will definately come here again because still got my credit with dr leather and happy with their service. Lady staff at the counter also very helpful with very clear explanation!
Reply from Dr LeatherSpa 2024.07.14
Thank you, Bar, for your kind words! We're thrilled to hear you're happy with the service and that your bag looks brand new. We'll pass your compliments to our staff at the counter. Looking forward to seeing you again!
TheSecret
TheSecret
2024.07.08
Very satisfied with the results. It looks brand new again. thanks nisa for your efforts and patience. Will definitely come back again for all my bags.. you won be disappointed. Trust them on the good works.
Reply from Dr LeatherSpa 2024.07.08
Thank you, TheSecret! We're thrilled to hear you're satisfied with the results. Nisa will be delighted to know her efforts and patience were appreciated. Looking forward to serving you and your bags again!
Anis W
Anis W
2024.07.06
I recently had the piping of my Gucci Bamboo bag and the buckle of my LV bag repaired here, and I couldn't be more pleased with the service. Belle exemplifies professionalism, friendliness, and transparency. She clearly outlined the costs, timeline, and feasibility of the repairs, especially considering the challenge of sourcing rare hardware. What stood out was their timely follow-ups and the absence of any hard sell tactics for unnecessary services—something I've experienced elsewhere. I wholeheartedly trust Belle for any future bag repairs or polishing needs. If you're seeking a trustworthy and skilled repair service, look no further. Give them a visit!
Reply from Dr LeatherSpa 2024.07.06
Anis, thank you for your glowing review! We're thrilled to hear that Belle's professionalism and transparency exceeded your expectations. We look forward to serving you again in the future!
김진훈
김진훈
2024.06.19
The strap was ripped off in the camera bag, so I left it to repair and found it earlier than I thought. The repair condition was very good and I'm satisfied.
Reply from Dr LeatherSpa 2024.06.19
Thank you, Jinhoon! We're delighted to hear you are satisfied with the repair and quick service.
Syazwani
Syazwani
2024.06.09
very happy and satisfied with my bag and also your service Dr LeatherSpa. Thank you
Reply from Dr LeatherSpa 2024.06.09
Thank you, Syazwani! We're thrilled to hear you're happy with your bag and our service.
Siti Nurbaya Shahrir
Siti Nurbaya Shahrir
2024.06.06
Good service. On time
Reply from Dr LeatherSpa 2024.06.07
Thank you, Siti! We're glad to hear you were happy with our service and timely delivery.
danielle
danielle
2024.06.04
I called to enquire about whether they do repair for bag stitching, the person who answered seemed to not understand what i was asking for as she asked me "what's your receipt no.?" i replied saying i'm calling to enquire, she told me to wait and then HUNG UP ON ME. what kind of customer service is this??
Reply from Dr LeatherSpa 2024.06.19
Danielle, we're really sorry for your experience. Please contact our customer service directly so we can address this issue and assist you better. Could you contact +60177063816?
rahfadzillah
rahfadzillah
2024.05.17
Service was quick and good, but the place is so hard to find so let me help all of you out cause walking here was an exercise. It’s located near the west entrance, look for Dave’s Deli, there’s an escalator beside it and go down to level P1. Also please note that repairs will take 2 months, to people who may need it sooner can take note
Reply from Dr LeatherSpa 2024.05.17
Thank you, Rahfadzillah, for your detailed feedback! We appreciate you sharing directions and noting the repair timeline. We're working on making our location more accessible for everyone.
Talhah Mohd Shah
Talhah Mohd Shah
2024.05.11
Good restoration work, recommended
Reply from Dr LeatherSpa 2024.05.12
Dear Talhah, thank you for your recommendation and for appreciating our restoration work. We're glad to have met your expectations.
Qismina
Qismina
2024.04.21
Reply from Dr LeatherSpa 2024.04.21
Dear Qismina, Thank you for your feedback! We're delighted you had a positive experience with us. We strive to provide the best service for our customers. Best regards, Your Support Team
Sharmila Naidu
Sharmila Naidu
2024.04.03
Thanks for the wonderful job restoration on both my leather bags. Promo RM99 really worth it for each bag. Awesome job done. I want to extend my gratitude, especially to Nisa, for being kind and patient.
Reply from Dr LeatherSpa 2024.04.03
Dear Sharmila, we're delighted to hear that you enjoyed our service! Thanks for your kind words. We'll share your appreciation with Nisa - she'll be thrilled!
Jusnimar Khairul Yusri
Jusnimar Khairul Yusri
2024.04.02
Reply from Dr LeatherSpa 2024.04.03
Dear Jusnimar, Thank you so much for your feedback. We're thrilled to hear you had a positive experience with us. We look forward to serving you again soon. Best Regards!
Ewe Yean Nee
Ewe Yean Nee
2024.03.20
Reply from Dr LeatherSpa 2024.03.21
Dear Ewe, Thank you for your 5-star rating! We’re thrilled you had a great experience. your positive feedback motivates us. We look forward to serving you again! Best, The Team
DR IRWAN
DR IRWAN
2024.03.10
Very bad experienced. Sent bag to service. Promised by them 1 month can be collected. But almost 3 months then only we can collected our bags. Not happy with the quality of the results. Not recommended. ‘Indah kabar dari rupa’
Reply from Dr LeatherSpa 2024.03.11
Hi, Dr Irwan, I sincerly apologise for the bad experience. Our team will be making a call to you to find out what was the issue, so we can improve for the future.
Farah Aliana
Farah Aliana
2024.01.06
If you’re looking for a place to treat your luxury goods, look no further. They are the expert. My Tumi leather backpack got spilled with milk, had horrible odor and i had low hope of it being to what it used to be. But after being treated by Dr Leather Spa, goodness it’s like brand new, all shiny and no more bad smell. I also sent my Burberry nylon handbag as it has signs of stain, again it looks brand new after treatment. This place is highly recommended for all!
Reply from Dr LeatherSpa 2024.01.07
Dear Farah, we're so glad you're satisfied with our service! It's always our pleasure to breathe new life into your beloved items. Thank you for your high praise and recommendation.
Kara Bear
Kara Bear
2023.12.19
Love their service. Paid for the express cleaning, their get it done in a week. My checkin luggage M size, looks great with no old flight stickers as requested and dust free. I opened the luggage and it smelled heavenly, the old musky stench had gone and the yellow stain on the fabric has reduced. I recommend this shop for luggage cleaning.
Reply from Dr LeatherSpa 2023.12.20
Dear Kara, We're thrilled to hear about your excellent experience with our express cleaning service. Your positive feedback is greatly appreciated. Thank you for choosing us!
Ratna Julita
Ratna Julita
2023.12.16
Thank you Dr leather spa..good service my shoes so clean.. recommended
Reply from Dr LeatherSpa 2023.12.16
Dear Ratna, thank you for your kind words. We're delighted to hear your satisfaction with our shoe cleaning service. Your recommendation means a lot to us.
yoke moi oh
yoke moi oh
2023.09.30
Great service and nice job done.
Reply from Dr LeatherSpa 2023.10.10
Thank you, Yoke. We're thrilled to hear you enjoyed our service and work. We appreciate your support and look forward to serving you again soon!