When you came in the afternoon, due to the typhoon, registration for the afternoon clinic had already been closed. So when you arrived at 5 PM, the registration you made was for the evening clinic.
The patients who arrived afterward were all checking in for their pre-booked appointments for the evening session.
Our evening clinic starts at 6:30 PM, and patients are seen in order starting from number 1.
Everything we explained was true and not meant as neglect. Although our staff used a mobile translation app, it was difficult to overcome the language barrier to clearly explain the registration rules.
It’s unfortunate that you later canceled your registration. We wish you a speedy recovery.