Dr IT Services - Computer Repair, Laptop Repair & Data Recovery

dr-it.co.uk

Dr IT Services - Computer Repair, Laptop Repair & Data Recovery Reviews

Excellent rating
4.9
259 reviews Verified
Dr IT Services - Computer Repair, Laptop Repair & Data Recovery
%title%

%offer%

Reviews ( 257 ) 4.9

Shuaizhou Wang
Shuaizhou Wang
2024.07.24
Good communication! The memory of my laptop was damaged and they did the repair just a few hours. I will be here again if I have any laptop issues.
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data Recovery 2024.07.24
Hi Shuaizhou, Thank you for sharing your positive experience! I'm glad I could swiftly repair your laptop's memory. I'll be here to assist you with any future laptop issues. Regards, Vlad
Advertisement
Konstantin Georgiev
Konstantin Georgiev
2024.07.21
Vlad is great. Had an issue and he provided same day diagnostics, knew what was wrong and what part he needed to order. On the day that the part arrived he was also able to get the repair done in a few hours.
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data Recovery 2024.07.22
Thank you, Konstantin, for your kind words! I'm thrilled I could provide a swift and effective solution for your OMEN by HP 15-dc laptop. Overheating issues in gaming laptops like the OMEN series can be tricky, but I'm glad I could diagnose the problem quickly. Replacing the fan, cleaning the internals, and applying new thermal paste are crucial steps in resolving overheating problems and improving performance. I always aim to offer same-day diagnostics and rapid repairs once parts arrive. Getting your high-performance laptop back in action quickly is my priority. Thank you for trusting me with your HP OMEN. I'm here for any future tech needs, whether it's laptop repairs, upgrades, or maintenance for gaming systems.
Mark Azariah Israel
Mark Azariah Israel
2024.07.21
I have been having an awful lot of trouble with my IT equipment and felt really let down by poor service from those who were supposed to offer a professional service. That was until I came across Vlad, Dr IT himself. Vlad is a thorough professional yet easy going person. He is sound in knowledge and offers a very quick service, no blagging, just gets straight to the point. So grateful I found him and I highly recommend him to anyone. Well done Vlad and keep up the good work.
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data Recovery 2020.01.21
Thank you for your review and happy to be of service!
Erion
Erion
2024.07.20
Pleasure to deal with! - Proffessional - Polite - Punctual and very helpful Thanks again for sorting out my PC issues.
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data Recovery 2024.07.20
Thank you for your kind words! I'm delighted to hear that you had a positive experience with my Lenovo ThinkCentre E93z repair service. Professionalism, politeness, and punctuality are core values in my IT business. I'm glad these qualities shone through during our interaction. Helping clients like you resolve PC issues efficiently is my top priority. The Lenovo ThinkCentre E93z is a sophisticated all-in-one system, and I'm pleased I could address your specific concerns 1 . Whether it's hardware troubleshooting, software issues, or performance optimization, I strive to provide expert solutions for all Lenovo products. Thank you again for your feedback. I'm here for any future tech needs you may have, be it for your ThinkCentre E93z or any other IT-related matters.
shellkey831
shellkey831
2024.06.25
Excellent service! Fixed quickly, explanation of issue very clear and precise, time in fixing 1 day, collected following day. Expert in computers and delivering excellent service. Would recommend me this to anyone with trust issues from cowboys! This man is the real deal and very professional. Will use again if ever required. Thanks!
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data Recovery 2024.06.25
I'm thrilled you had such a positive experience with my computer repair service! Your satisfaction is my top priority, and I'm glad I could deliver quick results with clear explanations. Thank you for recommending my services and highlighting my expertise and professionalism. I look forward to assisting you again if needed, and I'm always here for any laptop or computer-related issues in the Birmingham area.
Advertisement
Nathaniel F
Nathaniel F
2024.06.22
The laptop that I use for university had been disturbed by a water leak in my backpack. The screen was broken but was at a level which was fine for the laptop to completely operate and to slightly still see things on the screen. However hours after on the same day after the leak, the laptop screen was completely broken which showed the flashing of bright lights. The next day after continuously looking for reliable technicians, I saw Dr IT Services (Vlad) and decided to give him a call. I explained the situation to him and he gave me an educated and knowledgeable response on to what might be the issue with my laptop. I asked him if I could come to him physically to see what the issue was and he politely accepted the offer. He had an intensive look at my laptop and concluded that it was only the screen that had been damaged and nothing else. He then offered me a very exceptional laptop screen repair service that was incredibly affordable. He repaired my laptop and I could honestly say that he did an amazing job. I highly recommend Vlad due to his excellent knowledge, professionalism and kindness.
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data Recovery 2024.06.23
Thank you for sharing your experience! I'm glad I could help with your laptop after the water damage incident. Providing a knowledgeable and thorough diagnosis is crucial, and I'm pleased you found my response helpful. It was a pleasure to offer you an affordable and exceptional laptop screen replacement service. Ensuring your laptop was back in perfect working order was my top priority. Your recommendation means a lot to me. I strive to deliver professional, kind, and efficient service to all my clients. Thanks again for the wonderful review! I'm here for any future tech needs you may have.
Gyari Gurung
Gyari Gurung
2024.06.22
Quick, straight to the point and fair pricing. He also replies quickly. Would recommend! :)
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data Recovery 2024.06.22
Thank you for your positive feedback! I'm pleased to hear that you found my service quick, straightforward, and fairly priced. Diagnosing and resolving issues like a faulty CPU efficiently is my top priority. Prompt communication is key to providing excellent customer service, and I'm glad you appreciated my quick responses. Your recommendation means a lot to me. I strive to deliver reliable and effective IT solutions to all my clients. Thanks again for the great review! I'm here to help with any future tech needs you may have.
Nina Ahuja
Nina Ahuja
2024.06.16
My son’s laptop stopped working and he needed to submit his exam work, which we could no longer access. Vlad was very efficient and was able to diagnose the problem very quickly. He is also very honest and does not overcharge you. He was a life saver and my son was able to submit his work. We have used Vlad again since then and will definitely use him again in the future. I would highly recommend Vlad.
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data Recovery 2024.06.18
Dear Nina, Thank you for your heartfelt review and recommendation. I'm delighted to know that I could provide a prompt and reliable laptop repair service when your son needed it the most. As a dedicated technician, ensuring students can access their crucial academic work is a top priority for me. I understand the stress and urgency that comes with deadlines and exam submissions. Your son's situation was a perfect example of why I strive for efficiency in diagnosing and resolving laptop issues swiftly. Honesty and fair pricing are core values that guide my services. I believe in building trust with my customers by being transparent about the repair process and costs involved. Your acknowledgment of my integrity means a lot to me. I'm grateful that I could be a lifesaver for your son, allowing him to submit his exam work without any further complications. It's incredibly rewarding to know that my services have made a positive impact on his academic journey. Your continued trust and patronage are highly appreciated. I look forward to assisting you and your family with any future laptop repair or IT-related needs. Your strong recommendation is a testament to my commitment to delivering exceptional service.
Ree 30
Ree 30
2024.06.16
10/10 Great guy, very knowledgeable, dependable and personable. I brought a mission to Vlad. I wanted to upgrade my near 6-7 year old PC for streaming and gaming. And boy did he deliver. I gave him a list of games that I wanted to play and within a day he sent me a list of upgrades I needed with a run down on why. He got the work done quickly and efficiently. Happy with the service! I would definitely recommend Vlad to anyone. Thanks man!
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data Recovery 2024.06.18
Thank you for the fantastic review and recommendation. I'm thrilled to know that I could deliver an outstanding PC upgrade experience, tailored to your specific gaming and streaming needs. As a knowledgeable and dependable technician, I take pride in understanding each client's unique requirements and providing personalized solutions. Your mission to upgrade your aging PC for optimal performance was a challenge I gladly accepted. I appreciate your acknowledgment of my expertise and efficiency. By carefully analyzing the games you wanted to play, I could recommend the most suitable upgrades to ensure a smooth and enjoyable gaming experience. Completing the work promptly was a top priority for me. Your satisfaction with the service is a testament to my commitment to excellence. I strive to be personable and approachable, ensuring a comfortable and transparent experience for every client. Thank you for your trust and for allowing me to be a part of enhancing your gaming and streaming setup. Recommendations like yours motivate me to continue delivering exceptional service and staying up-to-date with the latest technology trends. I look forward to assisting you with any future IT or PC-related needs. Your continued support is highly valued.
Advertisement
NICHOLAS HOOTTON
NICHOLAS HOOTTON
2024.06.10
Very knowledgeable and a nice friendly service! Super useful person to know and only local!
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data Recovery 2024.06.10
Thank you for the kind words! I'm so glad I could provide a knowledgeable and friendly IT service experience. As a local tech specialist, my goal is to be a helpful resource for the community. Whether it's computer repairs, data recovery, or any tech issue, I offer personalized solutions with a smile. I appreciate you highlighting my expertise and approachability. Staying up-to-date on the latest technologies allows me to better assist neighbors like yourself. And I truly enjoy getting to know each client. Thanks again for the wonderful review! I'm honoured to be considered a "super useful" local IT pro to know in the area.
Matt
Matt
2024.05.21
Vlad was very professional and friendly, offered good advice to help me with a corrupted external drive and recovered a large amount of the files with no issues. Would hapilly recommend to others.
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data Recovery 2024.05.22
Hi Matt, Thank you so much for your kind review! I'm thrilled to hear that I was able to assist you professionally and recover your files from the corrupted external drive. Providing excellent service and helpful advice is my top priority, and it's great to know I met your expectations. I truly appreciate your recommendation and look forward to helping you with any future computer or data recovery needs. If you ever need further assistance, please don't hesitate to reach out. Thanks again for choosing Dr IT Services - Computer Repair, Laptop Repair & Data Recovery! Best regards, Vlad
Emily
Emily
2024.04.06
Such a great service from Vlad at Dr. IT Services. Would highly recommend for data retrieval services! Great communication and fair prices.
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data Recovery 2024.04.06
I'm delighted you had an outstanding experience with my data recovery services at Dr. IT Services. Providing top-notch service with clear communication and competitive pricing is my priority. Your recommendation means the world to me. I strive to exceed expectations on every job, big or small. From data recovery to computer repairs, I offer reliable IT solutions tailored to each client's needs. Thank you, Emily, for the wonderful review! I look forward to assisting more customers like yourself in the Birmingham area with all their tech needs.
Chris daly
Chris daly
2024.03.03
Swift repair completed on my son’s gaming PC, really pleased with the service and outcome. I’d highly recommend as a happy customer 👍
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data Recovery 2024.03.04
I'm so glad I could fix your son's gaming PC quickly! It's great to hear you're happy with the service and outcome. Your recommendation means a lot. I always aim to provide fast, reliable repairs in Birmingham for all computers, including gaming PCs. If you or your son need any further computer help down the line, feel free to reach out. I'm here to assist! Sincerely, Vlad
Advertisement
Amardeep Singh
Amardeep Singh
2024.03.01
Fantastic service! Sorted out my laptop quickly and at great price! I recommend him if you need any pc repairs
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data Recovery 2024.03.02
Thank you so much for the fantastic review! I'm thrilled I could fix your laptop quickly and affordably. Hearing that you'd recommend my PC repair services to others truly means a lot. My goal is always to provide efficient, reliable, and cost-effective solutions for all your computer needs. If you or anyone you know in Birmingham needs any laptop repair or PC repairs in the future, please don't hesitate to reach out. Sincerely, Vlad
SeanR-336
SeanR-336
2024.03.01
I asked for him to identify why my laptop was running so slowly and to fix it. He did both things in very quick time - 48 hrs - including a replacement hard drive. Excellent.
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data Recovery 2024.03.01
Thank you for the kind words and happy to be able to help!Thank you for the kind words and happy to be able to help!
Matt Peddle
Matt Peddle
2024.02.26
Vlad went above and beyond to help when I broke my laptop…setting up a new machine and saving all of my files…all over a weekend so I could pick it up on the Monday morning - great communication throughout - absolute life saver!
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data Recovery 2024.02.28
Hi Matt, I'm so glad I could help! It's incredibly rewarding knowing that I was able to recover your files and get you back up and running, especially considering the tight timeframe. I understand how important your data can be, and I always strive to go the extra mile to ensure its safety and a smooth transition to your new machine. Your kind words and positive review truly mean a lot to me. Thank you for choosing Dr IT Services, and please don't hesitate to reach out if you have any further questions or need assistance in the future. Sincerely, Vlad
MattP-489
MattP-489
2024.02.26
Vlad went above and beyond to help when I broke my laptop…setting up a new machine and saving all of my files…all over a weekend so I could pick it up on the Monday morning - great communication throughout - absolute life saver!
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data Recovery 2024.02.26
Thank you for the kind words! Happy to be of service!Thank you for the kind words! Happy to be of service!
Advertisement
Caroline Leonard
Caroline Leonard
2024.02.24
Friendly, efficient service at a great price! Strongly recommend.
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data Recovery 2024.02.25
Thank you for your kind words, Caroline. I'm thrilled to know that you found our laptop battery replacement service friendly and efficient, and that you found my pricing to be great. Your strong recommendation is greatly appreciated!
Malcolm Peterman
Malcolm Peterman
2024.01.30
Vlad sorted out my laptop quickly and expertly at a comptetive price. He gave extra advice without charge. I strongly belive he is highly competant , reliable and honest. I recommend him if you have computer problems! Malcolm P, Birmingham
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data Recovery 2024.01.30
Dear Malcolm, I can't thank you enough for your wonderful review. It was my pleasure to sort out your laptop issue at Dr IT Services here in Birmingham. I'm really glad to hear that you found the service quick, expert, and competitively priced. Offering extra advice without charge is part of my commitment to providing comprehensive care to my customers. Your words reaffirm my dedication to being reliable, competent, and honest in every aspect of my work. Your recommendation means a lot to me. If you or anyone in your circle needs assistance with computer problems in the future, please feel free to reach out. I'm always here to help! Warm regards, Vlad from Dr IT Services
Liliana Florea
Liliana Florea
2024.01.11
🔝 The best one.
Reply from Dr IT Services - Computer Repair, Laptop Repair & Data Recovery 2024.01.11
Thank you for leaving such a positive review for Dr IT Services! Your feedback means a lot to me, and I'm thrilled to hear that you consider me "the best one." I always strive to provide top-notch service to my customers, and it's incredibly rewarding to know that I've met your expectations. Your support and kind words are greatly appreciated. I look forward to serving you again in the future and hopefully you won't have any more headaches with the emails! Warm regards, Vlad