DoMyLaundry.ca Reviews

Zain Syed 2026.09.19

     

Honestly great place for dry cleaning. I had an urgent dry cleaning for something the next day and they were able to take my suit and get cleaned by the next day. Honestly would recommend to friends and family. I had to add more to this review. I added a photo to show their work because they did great . With how little time I gave them the fact they gave me back my suit in perfect condition I could not ask any more. As said I would recommend people to get their dry cleaning here!! .

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Colleen Mahy 2026.08.14

     

Excellent service! Kind personalized service -- clothes, blankets, towels and sheets are all cleaned and neatly folded. Thank you for a great service.

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Michael James Stewart 2026.07.30

     

When we decided it was time to have our laundry done by an outside service, about four or five years ago, we checked out the available Toronto services and were deeply impressed by the positive reputation Do My Laundry had achieved. Once I spoke with the people at DML and learned that it was a family owned and operated, I was sold. Since the very first order, I was convinced DML was the laundry I wanted to trust with my laundry needs. From my laundry being picked up and returned by an always cheery person, to the clean, neatly folded items, the process is easy and always results in extremely great results. Our household heartily recommends Do My Laundry to everyone seeking five star service.

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Reply from DoMyLaundry.ca 2026.07.30

Thank you so much for the wonderful review, Michael. We’re thrilled that our family-owned team has earned your trust and that you appreciate our cheery pickup staff and neatly folded, clean laundry. Hearing that you heartily recommend Do My Laundry means a great deal and motivates us to keep delivering five-star service. We look forward to continuing to care for your laundry needs for years to come.

Hello Info 2026.07.21

     

Friendly, reliable and flexible service! The quality of laundry retuned to us is excellent every time. We have been using them for years and they are very attentive to details and always work with us promptly. Nothing but good to say!

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Reply from DoMyLaundry.ca 2026.07.21

Thank you for your wonderful review and for trusting us for so many years. We're delighted our friendly, reliable, and flexible service continues to meet your expectations and that you appreciate the attention to detail in every order. We look forward to continuing to provide the same excellent quality and prompt service.

David 2026.07.06

     

Operations manager Matthew Krinberg doesn't seem to understand what "stop contacting me" means. No, I don't need laundry pickup tomorrow. Terrible service, cannot recommend

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Reply from DoMyLaundry.ca 2026.07.07

David, I’m very sorry you continued to receive outreach after asking us to stop. I’ve asked our team to remove your contact from outreach lists immediately and notified operations manager Matthew Krinberg about the lapse. We will stop contacting you and are reviewing our procedures to prevent this from happening again. If you would like confirmation or additional assistance, please contact our support team via the app or website.

Rikin 2026.07.04

     

No ac, very hot inside in summers can’t do laundry and winters get very hot too. The entire neighborhood comes for laundry there, they can at least get an air conditioner or fan installed

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Reply from DoMyLaundry.ca 2026.07.06

We're very sorry your experience was uncomfortable due to the heat and lack of cooling. Thank you for bringing this to our attention; we agree the space needs better ventilation and are currently evaluating options to install air conditioning and high-capacity fans. We will prioritize improvements before the next summer and will put temporary fans and better airflow measures in place immediately to make visits more tolerable. We appreciate your feedback and hope you will give us another chance to provide a much more comfortable experience.

Julia Coves 2026.06.02

     

Really appreciate this service. Always on time, clothes are always clean, when I’m running behind (a couple times I forgot to put my laundry in the bag so they had to wait) they are always polite about it. I’ve dealt with Matthew and Kimesha and they have both been wonderful! Edit (June 2026): I cannot thank the DML team enough. While recovering from a concussion, I couldn't use the computer or manage laundry. I sent a voice-to-text email, and the staff graciously handled the entire booking for me. Amazing and compassionate customer service, shout out to Matthew for that! Thanks again.

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Reply from DoMyLaundry.ca 2026.06.04

Thank you for your wonderful feedback, Julia! We're thrilled to hear that you appreciate our service and that Kimesha and Matthew made such a positive impression on you. Timeliness and cleanliness are our top priorities, and it's great to know we're meeting your expectations. We look forward to continuing to serve you!

NJN 2026.05.19

     

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Reply from DoMyLaundry.ca 2026.05.19

Thank you so much for the 5-star review, NJN. We appreciate your support and are thrilled to hear you had a great experience. We look forward to serving you again soon. If there's anything we can do to make your next visit even better, please let us know.

Jocelyn Bilodeau 2026.05.18

     

I've been pleased with Do My Laundry's service for several years now. Next-day service, everything folded, even the socks matched. I'm always amazed at the neat packages they make of fitted sheets.

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Reply from DoMyLaundry.ca 2026.05.18

Thank you so much, Jocelyn. We’re thrilled you’ve trusted Do My Laundry for several years and that our next-day service, careful folding, and sock matching have met your expectations. We appreciate your kind words about our fitted-sheet packaging and look forward to continuing to care for your laundry.

Jeroen van Heumen 2026.05.15

     

Great and quick service. Large comforters where completely clean.

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Reply from DoMyLaundry.ca 2026.05.15

Thank you for the great 5-star review, Jeroen. We're thrilled our team delivered quick service and that your large comforters came back completely clean. We appreciate your feedback and look forward to serving you again.

Anita Paul 2026.05.08

     

I am a regular DML client. Appreciate their HIGH professional standards. Excellent laundry service.

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Reply from DoMyLaundry.ca 2026.05.08

Thank you, Anita, for being a regular DML client and for your wonderful review. We appreciate your recognition of our high professional standards and are glad you find our laundry service excellent. We look forward to continuing to provide you with reliable, high-quality service.

WAAC Arts 2026.05.01

     

We use DoMyLaundry regularly, I can always count on them to execute their service on time! My articles are picked up and delivered as expected. Their staff is alway polite and courteous. Thank you DoMyLaundry Team!

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Reply from DoMyLaundry.ca 2026.05.01

Thank you for being a loyal customer and for taking the time to leave this wonderful review. We're glad our pickups and deliveries meet your expectations and that our team has been polite and courteous. Your continued trust means a lot to the DoMyLaundry team. We look forward to serving you again soon.

lawrence day 2026.04.30

     

I appreciate your laundry service so much that I wouldn't accept a discount even if you offered me one. That's how much I like DoMyLaundry! Thank! - Lawrence S. Day

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Reply from DoMyLaundry.ca 2026.05.01

Thank you so much, Lawrence. We're thrilled you value our service so highly; your trust and loyalty mean the world to us. We look forward to continuing to take great care of your laundry.

Kathy Kinnear 2026.04.30

     

We’ve been using Do My Laundry for a year and a half. Their service is dependable and reasonably priced. The laundry comes back beautifully folded and organized. I highly recommend this company.

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Reply from DoMyLaundry.ca 2026.04.30

Thank you, Kathy. We’re thrilled to have served you for the past year and a half and glad our dependable, reasonably priced service and attention to folding and organization have met your expectations. We truly appreciate your recommendation and look forward to continuing to care for your laundry.

D Lat 2026.04.24

     

I’ve used DoMyLaundry for a number of years and often. They provide great service and care.

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Reply from DoMyLaundry.ca 2026.04.24

Thank you so much for your continued loyalty and for this wonderful review. We’re delighted to hear our team has provided great service and care over the years. We appreciate your trust and will keep working to maintain the high standard you expect. If you ever need anything, feel free to reach out.

Sean 2026.04.24

     

Very professional, easy, reliable!

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Reply from DoMyLaundry.ca 2026.04.24

Thanks, Sean! We’re glad you found our service professional, easy, and reliable. We appreciate your feedback and look forward to serving you again.

Jeff Chandler 2026.04.24

     

Great experience with this company, excellent service, fair pricing and quality customer service, the pick up and delivery is fantastic great people, Sara and Gabe are great. I will continue to use and recommend this company, I am very happy with the service and results. Jeff chandler.

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Reply from DoMyLaundry.ca 2026.04.24

Thank you, Jeff, for the wonderful review. We're thrilled you had a great experience and appreciate your kind words about Sara and Gabe and our pickup and delivery service. Providing fair pricing, quality work, and excellent customer service is our goal, and we're glad it showed. We look forward to serving you again and thank you for recommending us.

Keltie Green 2026.04.24

     

Great customer service and fast, efficient service. Highly recommend.

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Reply from DoMyLaundry.ca 2026.04.24

Thank you so much for the kind words, Keltie! We’re thrilled our team provided fast, efficient service and that you had a great experience. We appreciate the recommendation and look forward to serving you again.

David Slater 2026.04.23

     

Excellent service, fair prices. Saves me a lot of time. Convenient home pickup.

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Reply from DoMyLaundry.ca 2026.04.23

Thanks for the great review, David. We're glad our convenient home pickup and fair pricing are saving you time. We appreciate your support and look forward to helping you again.

Roula Papaioannou 2026.04.23

     

This was super fast and easy !!

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Reply from DoMyLaundry.ca 2026.04.23

Thank you for the wonderful review! We’re so glad the process was super fast and easy for you. We appreciate your feedback and look forward to serving you again.