I really like this store, their manager, and their pizza! However, my order this evening was incorrect and they don't have a working phone number or email I could locate to get a credit. I usually like their service, and they are very polite! Just don't like you can't contact them in case there is an issue.
I haven’t had Domino’s in years and decided to give it another try. I’m so glad I did! The customer service here was absolutely spectacular from start to finish. I placed a pickup order and arrived a little early. As soon as I walked in, I was immediately greeted by multiple employees with a warm welcome. They told me it would just be a few minutes and kept apologizing for the short wait, which really wasn’t long at all.
Every single employee I interacted with was kind, genuine, and professional. One even gave me a sweet compliment as I walked out the door. You can tell this team truly works well together. Everyone was busy and moving efficiently, and the store was spotless. The teamwork and positive energy really stood out.
The food was hot, fresh, and full of flavor. Everything we ordered was delicious. It’s hard to find great customer service these days, but this location really got it right. We will definitely be back. This is our new go-to pizza spot!
This place is a breath of fresh air compared to the other pizza locations near by. I would highly recommend them over the other pizza providers in this area. I attempted to order from Pizza Hut and the service there was horrific. Domino’s was prompt and had my pizza ready in under 20 minutes after cancelling my order from Pizza Hut. The service at Domino’s was great and Eric and his team are top notch, professional, and courteous to their customers. When I am in this area I will online order pizza from them.
DON'T GO ANY DOMINO'S PIZZA CHAINS
Been using Domino's for years but after this last order and not getting anything straighten out with management or corporate would recommend EVERYONE be very cautious when ordered here, 1st if you complain you won't get nowhere or ANYTHING even though site says if your unsatisfied they will make it right or refund you !! We got none of this or even a response from this local Domino's on Wise Ave in Dundalk Maryland. We ordered online for a pick up which site stated be approx 11-21 minutes and our order took over 40 minutes for us to PICK UP & they were not even busy at this time.... We got no apology not even a free bottle soda been going here for years without this bad service and more importantly got nothing after we complained. Corporate try tell us they seen a store credit but when called local store on Wise Ave in Dundalk MD they seem nothing and again offered nothing BEWARE - BEWARE- BEWARE
Date of experience: 06 September, 2025
Date of experience: 06 September, 2025
We had a going away party for someone at work. They ordered Domino's pizza
Man that was some NASTY tasting pizza!! Go away. All crust and little toppings. My first time and last. Reminds me of when I was in grade school when they had pizza in the cafeteria for lunch.
Date of experience: 15 August, 2025
Date of experience: 15 August, 2025